WASH Program Manager

Solidarités International

Amman, , JO

Humanitarian situation / SI intervention

With the Syrian crisis now in its 6th year, 13.5 million people require humanitarian assistance, including 6 million IDPs and 5.7 million in severe need, according to the Humanitarian Needs Overview 2017 (OCHA HNO, 2017). Over half of the population have been forced from their homes, and many people have been displaced multiple times. Children and youth represent more than half of the displaced, as well as half of those in need of humanitarian assistance. In the absence of a political solution to the conflict, intense and widespread hostilities are likely to persist in 2017-2018. Many frontlines may move in 2017 and control over territories by the different parties is under constant change causing influx of IDPs. 6,100 individuals are estimated to be newly displaced every day in Syria.

SI acknowledges that IDP’s living in camps and settlements require high levels of support, facing extreme levels of poverty.  In addition however, as areas become accessible following the retreat of ISIS, the humanitarian community is also now faced with host populations and IDP’s living in villages with significant needs, currently going unaddressed.  Si’s strategy therefore has two approaches, the first to continue and expand support to IDP’s living in informal settlements or camps in Northern Syria. The second, to provide rehabilitation support for water and sanitation infrastructure in the newly accessible areas.

Solidarites International (SI) has been present in Northern Syria since 2013. Throughout this time, the organisation has focused its activities in Aleppo Governorate, primarily Azaz, Tall Refaat and Jabel Samaan districts and is considering expanding to other locations, particularly in response to the Raqqa crisis. Over this time, SI has positively established itself as a water, sanitation & hygiene (WASH), food security & livelihoods (FSL) and non-food item (NFI) actor, working in partnership with relevant Clusters and other (I)NGO’s via cross-border operations from Turkey.

SI is now in the process of relocating its teams in Amman via a new hub to carry out its operations inside Syria while a presence will be maintained in Turkey. The expatriate team will be based in Jordan with some travel to Turkey.

Please note that the Coordination team is remotely managing operations.

About the job

The WaSH Program Manager is in charge of implementing the activities and achieving the objectives defined by the projects. This program aims at responding to WaSH needs of the most vulnerable people from Syria both IDPs and host community. He/she is in charge of supervising the operational teams allocated to his/her program. He/she also guarantees the proper execution and the quality of the implemented program and, if applicable, suggests adjustments or developments to ensure its relevance.
He/she will be under the supervision of the WaSH coordinator and will receive technical support from him/her.

The main objectives of the post entail but are not limited to:

  • Implementation and follow-up of the WaSH emergency response activities
  • To ensure consultation with intended beneficiaries, local authorities to identify appropriate WASH activities considering needs
  • To define and implement the monitoring and evaluation schemes of all activities together with the MEAL program manager
  • To coordinate the local teams (WASH officers, Team leaders, Technicians)
  • To participate in the writing of concept notes and proposals by proposing a technical approach and a financial, human and logistical scope for the programs to be implemented
  • To support the Logistics Department for the purchase of WASH materials and equipment
  • To coordinate with the main WaSH actors of the area to ensure complementarity and avoid overlap.
Your profile


  • Bachelor’s degree or higher in engineering, water network management, or similar field is desirable; it can be balanced by experience
  • Minimum 2 years with INGO specialized in Humanitarian assistance.
  • Previous experience in program management of a WASH project
  • Experience in conflict/post-conflict contexts, preferably with experience in supporting emergency response;
  • Previous experience with SI preferable


  • Capacity to provide leadership and be a unifying force;
  • Ability to delegate;
  • Diplomacy and coordination skills
  • Knowledge of WaSH intervention in emergency
  • Knowledge in project cycle management
  • Strong management and training/capacity-building skills and particularly capacities to provide at-distance technical support
  • Display initiative with solid organizational and communication skills
  • Stress management skills: ability to work under pressure, with peaks of heavy workloads


  • Fluent English (written, spoken and read),
  • Working knowledge of French and/or Arabic is an asset.


  • Commitment to the fundamental principles of SOLIDARITES INTERNATIONAL charter and ethos.
Application process

Does this description fit you? Please send us your CV and Cover letter in English. CV only applications will not be considered.

NB : The vacancy may close before the deadline. Thank you for your comprehension

SI will offer

A salaried post: according to experience from 1760 euros gross per month and a monthly Per Diem of 700 USD.

Social and medical cover: Expatriates benefit from an insurance package which reimburses all healthcare expenses (including medical and surgical expenses, dental care and ophthalmological expenses, repatriation) and a welfare system including war risks. Essential vaccination and antimalarial treatment costs are refunded.

Vacation: During the assignment, a system of alternation between work and time off is implemented at the rate of one break every three months. For a one-year assignment, the expatriate will have a 7-day break during the 3rd and the 9th month (with 500 euros allocated by Solidarités). He or she will also be entitled to go back to his or her home country for a 14-day period after six months spent on the mission (Solidarités will cover travel costs)

For further information about SI, please consult our website: http://www.solidarites.org/en/


Corinne LORIN, Recruitment and Follow up Officer