Global WASH Cluster Capacity Building Officer

Geneva, , CH

If you are a committed, creative professional and are passionate about making a lasting difference for children, the world’s leading children’s rights organization would like to hear from you.

For 70 years, UNICEF has been working on the ground in 190 countries and territories to promote children’s survival, protection and development. The world’s largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations and governments.


The Global WASH Cluster (GWC) has the primary mandate of strengthening system-wide preparedness and coordination of technical capacity to respond predictably to humanitarian emergencies, and provide clear leadership and accountability in the main areas of humanitarian response. As priority, the GWC exists to support the achievement of the 6+1 core coordination functions at country level as described in the Cluster Coordination Reference Module[1], which supports the effective and predictable delivery of appropriate WASH for those affected by an emergency.

Within the GWC, the building of capacity for humanitarian response in emergencies has been noted as a priority in regional, national and global forums. This priority is reflected in the GWC Strategic Plan (2016-2020) where capacity building is a key strategic objective.

UNICEF (Cluster Lead Agency for the GWC), through the Global Cluster Coordination Unit (GCCU), is also establishing a capacity development strategy for coordination linking to the Humanitarian Learning Framework, Strategy and Implementation Plan[2].

The GWC Learning and Training Strategy (2017-2020) has been developed to address one of the key strategic objectives of the GWC Strategic Plan and align to the GCCU Capacity Development Strategy.

The purpose of the consultancy assigment “GWC Capacity Building Officer”  (CBO) is to implement the recommendations as outlined in this Strategy. This consultancy will be stationed in UNICEF, EMOPS Geneva office, supervised by GWCC and will be expected to carry out field missions to regions and / or countries, if required (no more than 30% of the consultancy time).


Purpose of the consultancy

The overall purpose of the consultancy is to contribute, in prone priority disaster countries, to develop sufficient capacity within the national WASH sectoral coordination platforms to independently perform the humanitarian coordination responsibility – and consequently the six functions associated to it as per the IASC Guidance and Transformative Agenda – with sufficient capacity to respond to affected populations and partners needs without any need for cluster activation.

The purpose of the consultancy will be to implement the first and most urgent action points of Learning and Training Strategy of the GWC.


Scope of the consultancy

The scope of the consultancy is limited to the development of the learning and training components of a broader capacity building strategy that will be developed by the GWC and embedded into the broader GCCU capacity building strategy.

The consultancy should contribute to the development of National and Sub National WASH officers and decision makers to fulfil humanitarian WASH coordination, including assessment and IM in priority.


  1. Develop coordination platform training in conjunction with the GCCU training specialist;
  2. Work with CAST on mechanisms to develop training on the GWC coordination tools;
  3. There will be a number of ongoing initiatives that the GWC CBO will be involved in and these will be better defined once a Draft Strategy is in place (mid-May). These will be agreed with the consultant at that time.

Description of Tasks

With a focus on Humanitarian WASH coordination staff, at global, regional and field level with a strong focus on Government Capacity to lead coordination (including preparedness, assessment, information management and transition, and under the supervision of the Global WASH Cluster Coordinator (GWCC), EMOPS, Geneva, and the guidance of the GCCU Capacity Building Specialist, the consultant will[3]:

  1. Work with the GCCU and CAST to agree final training pathways for identified job profiles;
  2. Support the capacity building of coordination staff from FST and emergency rosters;
  3. Continue work on the identification of courses and gaps relating to agreed competency frameworks;
  4. Develop a monitoring and evaluation template for use by the GWC;
  5. Work with partners and donors to assess human and financial resources available to develop training material;
  6. Develop and deliver coordination training material with support of CAST;
  7. Other tasks may be included as agreed with Capacity Building Officer and the GCCU.

The Consultant will work within the framework of the GCCU capacity development strategy and will contribute to the achievement of UNICEF’s CLA responsibilities to strengthen response capacities (for coordination) by identifying linkages across clusters with partners and services providers, and outlining pathways for action for the period 2017-2020.


Core Competencies:

  • Professionalism: Demonstrated knowledge of and experience in training and adult learning; good research, analytical and problem-solving skills, including ability to identify and participate in the resolution of issues/problems; familiarity and experience in the use of various research sources, including electronic sources on the internet, intranet and other databases; ability to apply good judgment in the context of given assignments. Demonstrated knowledge of and experience in Humanitarian Coordination. Experience in WASH is an asset.
  • Commitment to continuous learning: Willingness to keep abreast of new developments in electronic, web-based learning and communication tools.
  • Communications: Excellent communication (spoken and written) skills, including the ability to draft ideas in a clear, concise style.
  • Planning and Organizing: Demonstrated ability to manage and coordinate diverse issues simultaneously; ability to develop clear goals, establish priorities and allocate time and resources appropriately. Ability to bring ideas and people together from diverse organizations.
  • Technology Awareness: Fully proficient computer skills and use of relevant software and other applications, e.g. word processing, spreadsheets, internal databases, Internet, etc.
  • Teamwork: Good interpersonal skills and ability to establish and maintain effective partnerships and working relations in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity.
  • Creativity: Not being bound by traditional approaches to training and education programs. Actively seeking to improve programs or services with taking calculated risks in experimental approaches to learning.


Education: Advanced university degree (Master’s degree or equivalent), in applied teaching pedagogy, education, human resources, social science. A relevant combination of academic qualifications and extensive experience may be accepted in lieu of an advanced university degree.

Work Experience: Minimum of three –five years of progressively responsible experience in an international setting at increasing levels of responsibility. Proven experience in the field of designing and delivery of training programs would be considered an asset. Minimum two years of experience in Humanitarian Response or Coordination. Experience in WASH would be an asset. Experience in marketing training programs would also be an asset.

Language: English and French are the working languages of the United Nations Secretariat. For this function, fluent oral and written English is essential. Knowledge of another official UN language, preferably French, is an advantage.

Other Skills: Knowledge of institutional mandates, policies and guidelines pertaining to humanitarian assistance. Knowledge of the institutions of the UN system. Relevant field and HQ experience.

(1)IASC Guidance note on using the cluster approach to strengthen humanitarian response:


Consultants should apply online. Applications should include:

  • Monthly consultancy rate (US $)
  • Curriculum Vitae
  • Current UN P-11
  • Cover letter, explaining nature of interes

Applications submitted without a monthly rate will not be considered.

UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organisation. 

[1]  The cluster functions are: 1. support service delivery, 2. inform the HC/HCT’s strategic decision-making, 3. plan and implement cluster strategies, 4. monitor and evaluate performance, 5. build national capacity in preparedness and contingency planning. 6. support robust advocacy. The +1 function is accountability to affected populations.

[2] This Plan outlines the organisation’s commitment to accessible, progressive learning opportunities and reinforces the importance of harmonised efforts that maximise capacity building resources and build an evidence base for continued resource allocation.

3] As part of the Strategy, a workplan has been developed for the capacity Building Officer. This will be available mid-May 2017

Advertised: W. Europe Daylight Time
Application close: W. Europe Daylight Time