WASH Programme Manager

Akkar, , LB

About the role: This is a 1 year, new role with unaccompanied based in the Halba, Lebanon with a salary of Band 3 €34,106- €37,895.

You will report to Lebanon Programme Director.  In-country, you will liaise with Systems Directors/General Systems Coordinator, Programmes Directors, Country Financial Controllers and Finance teams; Area Coordinators, Logistics and Support Managers.  In HQ, you will liaise with the WASH Technical Advisor, Programme Managers, Logistics Manager , Finance Manager, Systems Director, Country Financial Controller.

We would like you to start on 11 June 2017.

Your purpose: You will provide management and technical oversight of Concern’s WASH infrastructure programmes in Akkar and North Governorates including extension, construction, rehabilitation and maintenance of water supply and wastewater treatment facilities and systems including storm water drainage channels. You will directly supervise a team of WASH technical experts in water supply, sanitation and ensure close collaboration with local authorities, counterparts in national and international agencies working, and in forging strong partnerships with local authorities and representatives of targeted communities.  Ensuring the sustainability of the WASH infrastructure works, the capacity building of municipalities and water establishments will be an integral part of this role.

You will be responsible for:

Programme Planning, Management and Development:

  • Provide technical and management oversight and supervision of assigned WASH infrastructure projects.
  • Ensure that all programme targets are reached in accordance with agreed programme objectives, as per contracts with donors, in line with the overall programme approach and ensure integration with other programme activities.
  • Ensure that all resources (technical, financial, HR) are in place to implement the different projects of the WASH infrastructure programme in accordance with the work plans and realistic timeframes and milestones agreed with contractor and donors
  • Oversee and carry out assessments of sites for the implementation of planned engineering works as per agreed proposals.
  • Oversee the design of the assigned engineering works, following best international and humanitarian best practice and in line with Concern, donor and local authority policies and guidelines.
  • Prepare technical documents such as tenders, BOQs, procurement and oversee material and equipment purchases and delivery as necessary ensuring that Concerns’ and donors’ policies and procedures are applied and followed.
  • Oversee the work of selected contractors ensuring implementation of construction projects of the highest quality and are in accordance to agreed designs, policies and procedures and timelines.
  • Liaise with local authorities and other actors to identify infrastructure projects that would benefit refugee communities and ease pressure on existing services.
  • Ensure that all necessary permits and permission from local authorities and other stakeholders are in place in advance and through the engineering works.
  • Ensure that project work sites meet legal and health and safety requirements, and follow environmental directives
  • Ensure that municipalities targeted by the programme can manage the completed infrastructure works by ensuring a proper hand-over and facilitating technical support or training as and where necessary with the support of water establishments. 
  • Ensure the preparation of detailed implementation work plans and provide the necessary guidance and support to the team to achieve timely and quality implementation of activities.
  • Carry out regular field visits to inspect works and organize regular project review sessions through participatory methodologies involving beneficiaries and other stakeholders in the areas of intervention, with the aim of establishing and/or verifying emerging needs, gaps and priorities, and communicate these to the Programmes Director as part of a continuous programme review and improvement process.
  • Monitor the performance of boreholes, reservoirs and piped schemes built under previous WASH infrastructure programs.
  • Manage the implementation of an M&E system to monitor progress and capture impact of projects and to make necessary adjustments to work plans if necessary in a timely manner.
  • Contribute to the preparation of WASH budgets, funding concept notes and proposals through analysis of field data and actual costs incurred on activity implementation.

Procurement and Budget Management: 

  • Prepare procurement plans against approved work plans and ensure timely initiation of procurement requests in line with Concern guidelines and procedures.
  • Ensure that Concern and donor policies are followed in the selection of contractors and that the tender decisions are well documented.
  • The evaluation of contractors’ performance must be formally documented.
  • Approve budgeted expenditure in line with Concern’s internal thresholds and donor financial guidelines, ensuring that requested expenses match approved procurement plans
  • Monitor programme budgets and management accounts, flagging over/under expenditure and recommending corrective measures in a timely manner to ensure that relevant activities are being implemented in accordance with agreed budgets and timeframes.
  • Prepare monthly budget forecasts with reference to the overall programme annual budget forecast and submit to the Country Financial Controller (CFC) on time. 
  • Ensure proper contracting, field level oversight, works certification and payment preparation processes for contractors and other service providers engaged to execute WASH infrastructure works.
  • Monitor warehouse material stocks and dispatches to avoid excess stock, and to ensure that deliveries are done and utilized in compliance with Concern procedures.

 Human Resources Management:

  • Oversee staff under his/her responsibility in the day to day management of the implementation of the WASH infrastructure programme
  • Lead and manage staff, contributing to their capacity building and career development.
  • Provide technical support and on-going on-the-job training and coaching to staff
  • Ensure efficient team deployment through a system of up-to-date job descriptions developed in line with Concern organizational structure. Regularly review and recommend staffing structure reviews to the Programmes Director. 
  • Ensure that all staff is aware of and comply with Concern’s policies and procedures
  • Monitor and review performance of staff line managed through Concern’s Performance Development Reviews system (PDR’s) and hold staff accountable for meeting the success criteria
  • Identify staff training needs and recommend on-job or other capacity building measures in close consultation with the Programmes Director, the WASH technical advisor and the HR department.
  • Proper planning of staff leaves and absences.

 Coordination and Representation:

  • Represent Concern Lebanon at local, regional and national level in regards to WASH related meetings with donors and other relevant actors as necessary.
  • Ensure good coordination of the WASH programme activities with all relevant stakeholders, including NGOs, UN agencies, donors, NLWE, MOEW, the municipalities and land owners, to ensure that works are implemented as planned and agreed within Concern and with donors.


  • Participate in the design and implementation of accountability and quality initiatives ensuring that they are integrated into the programmes
  • Adhere to and promote Concern’s Programme Participant Protection Policy and Code of Conduct (P4 and CoC)
  • Undertake other related duties as may reasonably be assigned by the Country Director and/or the Programmes Director

 Your skills and experience will include:


This position demands a highly organised and dynamic individual with a demonstrated ability to achieve results in a demanding environment.

  • BSc in Water Engineering, Civil Engineering, Drilling or any related Engineering field.
  • Minimum 3 years WASH experience including at least 2 years at  management level.
  • Thorough technical knowledge of water supply construction and maintenance, including experience with household level sanitation, hygiene promotion, community mobilization, participatory planning and environmental conservation.
  • Experience in Monitoring and Evaluation techniques and a good grasp of project cycle management.
  • Experience working collaboratively with a variety of stakeholders including local authorities, partners, and other I/NGOs.
  • Thorough understanding of budgetary, HR and procurement processes.
  • Very strong English writing and verbal communication skills.
  • Good team player, flexible and politically and culturally sensitive.
  • Excellent computer skills, including Microsoft Office.

 We would also like:

  • Ability to speak, read and write Arabic is an asset.
  • Proficiency with Autocad.
  • Experience participating in and working under a Cluster coordination system.
  • Affinity with organisational values, mission and vision, commitment to humanitarian principles
  • Experience of managing major donor grants such as EU, BPRM, Irish Aid

 All candidates who are short-listed for a first round interview will be notified via email after the application deadline.