Regional WASH Coordinator

International Federation of Red Cross and Red Crescent Societies (IFRC)

, , PA


The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian organization, with 190 member National Societies. As part of the International Red Cross and Red Crescent Movement, our work is guided by seven fundamental principles; humanity, impartiality, neutrality, independence, voluntary service, unity and universality.

Organizational Context

The International Federation of Red Cross and Red Crescent Societies (IFRC or “the Federation”) is the world’s largest volunteer-based humanitarian network. The Federation is a membership organisation established by and comprised of its member National Red Cross and Red Crescent Societies. Along with National Societies and the International Committee of the Red Cross (ICRC), the Federation is part of the International Red Cross and Red Crescent Movement. The overall aim of the IFRC is “to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by National Societies with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.” It works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises. The Federation is served by a Secretariat based in Geneva, with regional and country offices throughout the world. The Secretariat is led by the IFRC Secretary General and provides the central capacity of the International Federation to serve, connect, and represent National Societies. The Secretariat’s headquarters is organized in three main business groups: (i) Partnerships, including Movement and Membership; (ii) Programmes and Operations; and (iii) Management Services. The Programme Services Division is in turn organised in three Departments, each of them led by a Director. The department of Health & Care consists of 3 teams, of which Water, Sanitation and Hygiene (WASH) is one. The Regional WASH Coordinator reports to the Head of Regional Health as line manager and technically to the WASH Team Leader at the Secretariat in Geneva. The Americas’ Regional Office (ARO) is organized in two main blocks: 1) a group of service-based departments and geographical configurations of (i) Country Cluster Support Teams (ii) Country Office(s), as well as the Deputy Regional Director, under the direct management of the Regional Director; and 2) six building blocks composed by (i) Partnerships and Resource Development, (ii) Policy, Strategy and Knowledge; (iii) Communication, (iv) Disaster and Crisis: Preparedness, Response, and Recovery, (v) Health and Water and Sanitation, (vi) Logistics, each of them led by the Deputy Regional Director. The Regional WASH Coordinator, reporting directly to the Regional Health Coordinator, is a member of the Global WASH Team and supports the IFRC’s programmatic vision for WASH and its translation into programmatic interventions, in close collaboration with NS’s, by providing technical advice, support and coordination to the Federation’s programmes in the areas of water, sanitation and hygiene promotion throughout the resilience continuum (in emergency, recovery and development contexts).

Job Purpose

As a key member of the Regional Health Team, the Regional WASH Coordinator is expected to contribute to the management and supervision of both multilateral and, where appropriate, bilateral programmes and operations namely (1) delivery of all regional activities covered by the WASH programmes (water, sanitation, hygiene) with equal emphasis on both emergency and development efforts inclusive both rural and urban with a public health focus. Ensure sound and consistent coordination between Geneva Secretariat, the region and country offices, the National Societies membership and the wider international and humanitarian network and to ensure linkages and integration in a resilience based program approach (2) contribute to and backstop coordination of WASH support during emergencies and provide growth and quality assurance to developmental WASH efforts (3) as member provides additional support to the Global WASH Team.

The Regional WASH Coordinator is expected to actively support the global WASH Strategic Direction and contribute to the roll out, implementation and adaptation for the Americas context.

Job Duties and Responsibilities

Support National Societies in order to improve its WASH performance

  • Working closely with other ARO units within a framework of building community resilient, the position will contribute to providing specific technical support to ensure National Societies are able to effectively incorporate WASH within each stage of the emergency cycle and along the resilience continuum: strengthening of WASH as part of prevention; WASH disaster preparedness; water quality monitoring as part of community disease detection and early warning; emergency WASH response including full spectrum of public health related WASH capacities and WASH during recovery aimed at ‘building back better’. Contribute to the four cross organizational WASH related work streams: WASH for development through expansion of GWSI; WASH in disasters; WASH during public health emergencies and WASH in Urban Settings.
  • Support the mapping of Regional WASH programming in their respective regions, progress and best practices and priority needs of National Societies especially in the context of developmental and emergency WASH and contribute to the provision of strategy and policy advice to National Societies.
  • Contribute to the provision of leadership in the scaling up of WASH programmes, especially in developmental and urban WASH, by National Societies in their region.

Enable RCRC to be a global leading player in the WASH sector

  • Contribute to and support the coordination of the work of RCRC at relevant regional and on occasion international fora, in publications, conferences and meetings and ensure that relevant advocacy themes are well presented to position RCRC as a global leader in all WASH aspects.
  • Contribute to national societies input in the development of global policies, strategies, guidelines and tools as well as the integration of these standards into the work of RCRC to ensure sound and sustainable WASH programmes and effective public health outcomes.
  • Contribute to and support community led WASH, both rural and urban health related Sustainable Development Goals (SDGs).
  • Work closely, with other members of the WASH Team, with other departments and units in the Americas contributing to ensuring appropriate visibility, resource mobilization and public awareness of the work of IFRC/RCRC.
  • The Regional WASH Coordinator will be the technical manager for any WASH Delegates that may be placed in a Cluster or Country Offices
  • The Regional WASH Coordinator will participate as a key player in the Regional WASH LAC group.

Contribute to and backstop coordination of WASH during emergencies

  • Work closely with the Pan American Disaster Response Unit, when backstopping any emergency so as to ensure WASH activities (including hygiene promotion) are directed at areas of highest needs and, particularly during infectious disease emergencies, WASH programs are supporting disease control and prevention of transmission in all relevant settings (clinical, home, environment etc.)
  • With other Global WASH team members actively engage with and provide support to the Global WASH cluster
  • Contribute to and when required backstop the RCRC regional WASH surge mechanisms and ensure that the right people with the right skills and equipment are able to be deployed to the right places at the right time to support National Societies WASH needs in their region.

Contribute to Delivering quality in operations

  • Ensure that tools, guidelines and projects are based on evidence, applicable international standards and follow a resilience based health approach.
  • Ensure that operational questions and challenges are addressed by operational research in partnership with different research institutions and other partners in their region.
  • Ensure that behavioural change components and training are following good standards and are aligned to department wide approaches.
  • As part of quality enhancement programme, contribute to supporting National Societies to develop systems that allow a ‘seamless’ transition from health development to emergency response to recovery, build back better and accelerated development.

 Contribute to an effective, high quality IFRC team:

  • Be accountable to the Regional Health Coordinator and the Global WASH Team Leader by providing regular progress reports on results against objectives and risk analysis as set out by established procedures in the Americas.
  • Be flexible in their work definition according to needs and targets and improve efficiencies and effectiveness within available resources.
  • Be a pro-active team member fostering a customer service-oriented culture that values proactivity, continuous improvement, innovation, high performance and cost effectiveness.
  • Foster a co-creative environment with colleagues in the Region and with National Societies including actors in the relevant external environment.
  • Manage the Regional WASH Budget while strengthening financial standards. Ensure regular reports on use of funds are provided, budget needs are met and reported upon in a timely and efficient manner.


  • University degree or diploma in engineering, WASH, Public Health or equivalent professional experience.
  • Relevant post graduate degree in public health, preferred.


  • At least 7 years working experience in the humanitarian or development sector, with a focus on WASH. 
  • Demonstrated professional credibility in the sector and experience working in an international or cross-cultural environment.
  • 5 years management and supervisory experience in a multicultural environment, with developing countries and/or with an international organisation at management level
  • Experience working in a RC/RC National Society and/or Federation/ICRC, preferred.

Knowledge, skills and languages

  • Knowledge of WASH and public health and experience in practically applying this knowledge into policy, programmes and positioning
  • Programme and project management
  • Results oriented and demand driven individual, entrepreneurial, ability to lead in unprecedented and/or ambiguous situations.
  • Demonstrated leadership and management skills, including the ability to lead within a matrix management structure and utilise talent and experience of team members in a productive way.
  • Outstanding networking, representational, communication and negotiation skills. An ability to be proactive and persuasive.
  • Demonstrated track record in innovating, contributing to a learning culture, sharing knowledge and new approaches to engaging partners. 
  • Professional credibility, able to work effectively at all levels across the organisation
  • Proven good judgment and ability to work with complete integrity and confidentiality
  • High degree of discretion, tact and sensitivity in dealing with internal and external clients and stakeholders at all levels.
  • Ability to work within a multi-cultural, multilingual, multidisciplinary environment.

Fluently spoken and written English
Fluently spoken and written Spanish

Competencies and values

VALUES: Respect for diversity; Integrity; Professionalism; Accountability

CORE COMPETENCIES: Communication; Collaboration and Teamwork; Judgement and Decision Making; National Societies and Customer Relations; Creativity and Innovation; Building Trust

MANAGERIAL COMPETENCIES: Managing Staff Performance; Managing Staff Development; Strategic Orientation

FUNCTIONAL COMPETENCIES: Building Alliances; Leadership; Empowering Others


Message for applicants:

Applicants will need to send their applications together with a letter of motivation no later than the closing date in order for us to assure a proper comparative evaluation of your application for this vacancy and to enable us to consider your profile against other similar current and future vacancies

  • Please note that the selected candidate will be hired through an international contract;
  • The incumbent is responsible to abide by Federation policies, procedures, plans and applicable international laws;
  • Only those candidates shortlisted will be notified.

The Federation is an equal opportunity employer.