India Program Liaison Officer

Water for People

Denver, CO, United States 🇺🇸

About the Position

Water For People is a global nonprofit working across nine countries, bringing together communities, local entrepreneurs, and governments to build and maintain water and sanitation services that will last. We have a sustainable solution to end the global water and sanitation crisis, and our staff across the world helps drive this solution.

Water For People is currently recruiting for the position of India Program Liaison Manager (IPLM) to coordinate/support program strategy development, grants management, donor/corporate support, program learning and program administration functions for Water For People’s program in India. The position is critical to the coordination and consolidation of information flows from India throughout the rest of Water For People. The IPLM (based in Denver), represents, communicates and promotes Water For People’s India programs, in the US in communications and fundraising efforts, in addition to programmatic and grant management support and financial management linkages for the India program.

Water For People currently has two legal entities in India, Water For People as branch office of the international organization, and Water For People India Trust (WFPIT). While there is one strategic intent to promote development of high quality drinking water and sanitation services, accessible to all, and sustained by strong communities, businesses, and governments it is important that this role understands and explains the complexity of managing two entities, to one strategic end, through two governance models.

Essential Job Functions and Duties

Program Strategy – Supports program strategy development, business planning and processes, providing US liaison for coordination and review of:

  • Operational plans and budgets including risk management and communications plan review
  • Monthly financial packages
  • Quarterly spending forecasts
  • Bi-Annual reports
  • Tracking spreadsheets
  • Annual reflection process
  • Any strategic research and evaluations

Grant Management – Has a thorough understanding of all the program funding for India. Specifically manages specific foreign grant programs/funders, and supports all US-based proposals and grant management functions such as:

  • Support the Country Director in tracking funding opportunities, development of concept note and funding proposals, managing details in relation to grants raised (pipeline and acquired grants – in country and foreign), preparation of consolidated reports (narrative and financial), managing documentation related to various grants, etc.
  • Compiling routine narrative and financial reports of specific restricted-funding programs, such as with charity: water, One Drop Foundation and PSI, etc.
  • Coordinating with Business Development and Finance teams, and country team when developing donor proposals, budgets and reports.
  • Supporting specific relationship managers in Denver with programmatic information, review of proposals and reports, donor phone calls, and communications between donors and the country team.
  • Serving as a key adviser to Business Development in explaining program work and strategy, to devise packages of work for pitching to different (less restricted) donors.
  • Holding Denver understanding of total current programmatic funding, and link between budgets and secured and potential funding.
  • Supporting the process of developing and maintaining mechanisms for tracking program progress, and the fundraising and grant management cycle, for all grants for work in India.

Donor/Corporate Support – Collates and maintains organizational information on programs, current and historical, and communicates that information to Business Development, Marketing and Communications, HR and Finance teams, in the US, including:

  • Denver resource for providing up to date status of all programs in India.
  • Serving as a key liaison around global organizational initiatives, HR, IT, etc., and understanding progress in India toward these.
  • Supporting the Country Director in communicating strategy for and the relationship between the two India entities of Water For People, as it evolves, to audiences in the US.
  • Support the Country Director in preparation of any reports to document adherence of legal compliance for Water for People in India, as it relates to US law.

Program Learning – Understands and communicates program learning in India to different internal and external audiences:

  • Key hub for promoting organizational learning and sharing between international offices, supporting internal communications, and coordinating India contributions to Global Programs Newsletter.
  • Key spokesperson for Water For People, in the US, on India programs for different external audiences, supporters and sector audiences alike.

Program Administration and international support

  • Central point of contact for India Program in the Denver office.
  • Coordinates visitors to India, and feedback in the Denver office post-visit.
  • Coordinates hospitality for India Visitors to Denver.

Other duties as assigned by the Country Director of India

Behaviors and Competencies

  • Connects to the mission – demonstrates a clear understanding of organizational priorities, mission, vision, values and strategic goals and objectives, as well as trust and teamwork in all aspects of Water For People business.
  • Provides exceptional internal and external customer service.
  • Connects with others – communicates in an open and honest manner with well-developed written, oral, interpersonal, and negotiation communication skills with a high degree of sensitivity for confidentiality.
  • Action-oriented – highly accountable and well-organized, with the ability to deliver results in a fast-paced, collaborative team culture.
  • Manages through ambiguity – task-oriented with an excellent sense of priority, logic and objectivity, highly organized and able to meet tight deadlines while responding to unanticipated developments.
  • Highly analytical with clear and concise writing skills (based on experience of writing reports and proposals etc.).

Physical Requirements/Working Conditions

  • Ability to travel up to 25% of the time domestically and internationally to developing countries, where travel is rugged.
  • Open office environment.
  • This position is based at Water For People Headquarters in Denver, Colorado.
  • Required to work during some evenings and weekends (as India is ahead of US time), especially while traveling internationally on business or when hosting international visitors.
  • Personal vehicle and driver’s license required, and willingness to transport international visitors to and from airport and other destinations during visits.

Qualifications, Knowledge, and Skills Required

  • Bachelor’s Degree in relevant field or equivalent experience.
  • Master’s Degree in relevant field (international affairs, public health, environmental engineering) preferred.
  • At least 7 years of experience in international development or relevant field.
  • At least one year of field experience in a developing country desirable, preferably in India, or South Asia.
  • Demonstrated skills in dealing effectively with a variety of constituencies, such as staff, donors, volunteers, and representatives of related organizations.
  • Have experience supporting complex relationships across cultures and crafting partnerships with a wide range of private, foundation, multi/bilateral donor and public role players.
  • Have experience of complex grant management, proposal development and reporting.
  • High degree of commitment to programs in international development.
  • Excellent communication, interpersonal, organization, management and computer skills.
  • High level of attention to detail, self-motivated and a team player.
  • Highly analytical with an ability to develop budgets and understand spending patterns.
  • Flexible and able to meet tight deadlines and function in a high stress environment while maintaining congeniality and professionalism.
  • Ability to be a creative thinker, energetic and demonstrate enthusiasm and leadership in this role.
  • Ability to work in a multicultural environment.
  • Flexible and able to coordinate multiple projects and meet tight deadlines.
  • Experience working remotely from teams.
  • Ability to influence through engagement rather than through direct authority, with well-developed interpersonal skills.
  • Proficient in MS Word, expertise in Excel.

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position.

Further Information

Deadline for submitting your application is 5 pm MDT, Wednesday, March 22, 2017.

This is a full time, exempt position with a comprehensive benefits package. Salary is competitive and commensurate with level of experience.

Water For People cannot provide immigration sponsorship for this position.