Learning Officer

Conrad N. Hilton Foundation

Agoura Hills, CA, US

Reporting to the Vice President of Programs, the Learning Officer will serve as an “internal consultant” to the Foundation’s Program Staff to help ensure that our philanthropic strategies, evaluation efforts and learning activities are mutually reinforcing. The Learning Officer will partner with our Program, Grants Management/Knowledge Management and Communications teams to build a collaborative commitment to continuous learning and improvement throughout the organization and between the Foundation and its external partners.

Key Responsibilities

  • Supports the development of internal systems and processes (including grantee reporting templates, internal analysis processes, and third party MEL partner plans and reports) that enable greater learning, reflection and strategy improvement.
  • Supports strategic Initiative teams on MEL design and Initiative learning agendas.
  • Supports the development of strategic initiative working hypotheses to best attain program goals.
  • Works with Foundation staff and MEL partners to create standards of practice, explore the potential for cross-program learning, and implement a collective learning agenda.
  • Helps strategic initiative teams tailor annual MEL reports into user friendly formats for internal and external stakeholder use.
  • Helps ensure MEL findings inform ongoing and future Foundation investments in the work of our implementing partners.
  • Acts as an advocate and coach for understanding and application of evidence-based learning and decision-making across the organization and facilitates a shared culture of learning.
  • Helps the Foundation model transparent learning in philanthropy and communicate about our learning work externally with multiple audiences.
  • Identifies and connects the Foundation to experts and resources that can help strengthen our internal and external learning activities.
  • Helps build a more collaborative learning culture across program areas to assure that we learn from each other.
  • Undertakes projects and other duties as assigned.

Core Qualifications

  • Advanced degree in an appropriate field such as evaluation, planning, design thinking, public policy or areas related to our programmatic priorities (e.g. public health; global development, social sciences).
  • Five or more years’ experience in philanthropic strategy, organizational learning, and/or evaluation.
  • Strong interpersonal skills, with an ability to listen well, interact effectively with individuals at all levels of the organization, and build strong relationships both internally and externally.
  • Willingness to seek out, receive and act on feedback to achieve better performance and work products.
  • Experience with U.S. and/or International grantmaking, and has the ability to travel domestically and internationally.
  • Extensive knowledge about evaluation methodologies, performance metrics and standards, data collection, and effective sampling instruments.
  • Skilled at meeting facilitation and designing effective learning sessions, with solid understanding of adult learning principles and approaches to encouraging engagement in the learning process.
  • Strong project management skills and exceptional attention to detail.
  • Excellent written, verbal and presentation skills.
  • Accessible and flexible style that builds trust and confidence in staff. Easily able to collaborate with, positively influence and inform others.
  • Experience with strategy development and evaluation and can work well on a team devoted to ensuring that learning informs strategy.
  • Analytical and curious; interested in what makes a strategy successful.
  • Articulate and an avid, clear and well-organized writer.
  • Adept at problem solving and applying critical thinking to develop creative solutions.
  • Effective designer and facilitator of individual and group learning experiences.
  • Ability to identify, gather, structure and analyze quantitative and qualitative information; draw insights and communicate actionable recommendations.
  • Ability to translate evaluation materials into effective communications for multiple audiences; skill in collaborating with communications professionals to package lessons learned for social media, reports and presentations.
  • Ability to liaise with multiple internal departments, other foundations, and colleges and universities to produce white papers, peer-reviewed journal articles, and other resource materials for the philanthropic sector.
  • Skilled at designing and facilitating Foundation-wide learning events and presentations on a variety of topics that would directly enhance the work of the strategies.
  • A passion for the Foundation’s mission and interest in its strategic initiatives and major program areas.

Compensation: A competitive compensation package is available, including a salary commensurate with qualifications and experience, and a comprehensive benefits package.

To Apply: Interested candidates should send a cover letter, resume, and salary history to Human Resources at [email protected]. Please note “Learning Officer” in the subject line. No phone inquiries, please.

The Conrad N. Hilton Foundation is an equal opportunity employer and welcomes a diverse candidate pool.