WASH Technical Assistant-Hygiene & Promotion

Norwegian Refugee Council (NRC)

Shire, , ET

Job Description

All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.

Role and responsibilities

The WASH HP Project Assistant will be based in Shire with travels in Tigray region. He or she will work under the supervision of the WASH HP Project Officer, according to and as reflected in objectives stated in project description and budgets to donors and in line with NRC policy programme, as well as with Plan of Action and strategy in place in the country.

 Generic responsibilities

  1. Ensure adherence with NRC policies, tools, handbooks and guidelines
  2. Implement delegated WASH HP activities according to strategy, proposals, budgets and plans
  3. Mobilize communities and community leaders for the promotion of safer hygiene behaviors and distribution of WASH supplies
  4. Suggest new methods and approaches in order to improve the quality of the activities
  5. Ensure that projects target beneficiaries most in need and explore and asses new and better ways to assist
  6. Monitor and report on the WASH HP activities and ensure compliance with plans and NRC standards
  7. Report all protection-related concerns in the field
  8. Carry out data collection as required
  9. Ensure proper filing of documents

Specific responsibilities

  • Mobilize beneficiary communities implementing HP through participatory approaches
  • Facilitate appropriate community involvement in the design and delivery of essential WASH services and facilities
  • Conduct field-based needs assessments
  • Conduct hygiene promotion activities in IDP settlements and schools under the guidance of the WASH Officer and coordinating and supervising community Hygiene Promoters
  • Supervise appropriate use and maintenance of WASH facilities and services
  • Carry out training sessions (according to identified needs) for community members
  • Identify needs for non-food items relevant to hygiene; participate in the choice of items, targeting strategy, promotion of effective use, and post-distribution monitoring
  • Raise the awareness on issues relevant to the community and encourage their participation in projects
  • Ensure mainstreaming of all cross-cutting issues in implementation of activities
  • Train the IDP community on settlement care (with focus on public health related aspects), maintenance and protection issues


Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

  1. Professional competencies

These are skills, knowledge and experience that are important for effective performance.

Generic professional competencies:

  • Experience from working as a Project Assistant in a humanitarian/recovery context
  • Previous experience from working in complex and volatile contexts
  • Experience in implementation of software components of WASH activities
  • Documented results related to the position’s responsibilities
  • Ordinary National Diploma in Public Health, Community Health, community development or Social studies
  •  Fluency in English, both written and verbal is highly desirable

Context/ Specific skills, knowledge and experience:

  • Knowledge of the operating context in Tigray Region
  • Experience in undertaking training of staff or target groups
  • Experience in Hygiene promotion or community mobilization
  • Ability to use MS Office software is desirable
  1. Behavioral competencies
  • Managing resources and achieving results
  • Handling insecure environments
  • Working with people