Number of jobs available: 1
Region: National
City/Town: All
Grade: Staff Grade 5
Post Type: Permanent
Role Type: Operational Delivery
Working Pattern: Full Time, Part Time, Part Time/Job Share, Compressed Hours
Salary Minimum: £41,617
Closing Date: 07/02/2025, 23:55 hours
Job description attachment 1
Job Profile – 30051.pdf – 136KB
Job description attachment 2
Water Company Performance Reporting Officer 30051_Additional Information Pack.pdf – 1444KB
Candidate pack
Candidate Pack – 30051.docx – 2042KB
Converted File Candidate Pack – 30051.docx.pdf – 716KB
Security checks level: Basic Check
Job description
At the Environment Agency, we are committed to fostering an inclusive workforce where diversity thrives. We embrace equal opportunities and flexible working arrangements, ensuring that everyone can contribute meaningfully and achieve their potential.
Do you have experience of data analysis and dynamic reporting of intelligence and insight? Are you motivated by the opportunity to influence and improve the environmental performance of the water industry? If so, this opportunity may be for you.
The environmental performance of water companies is not where we expect it to be. We are working hard to influence companies to get this back on track. The availability and integrity of data, information and intelligence is vital to drive improvement.
This role involves collating and assessing water company performance data and intelligence using an accurate and consistent approach. You will need to turn this into reports, dashboards and infographics, enabling the review of performance trends and influencing the actions we take as a regulator. You will also explore opportunities to help shape, influence and deliver new and improved performance products.
To be successful in this role you need to go beyond the traditional data analytics to provide a modern business intelligence capability. You will work with teams across our business to influence and improve how data and evidence is used. The role will also help to drive better engagement with fellow regulators on data sharing and collection.
Responding to incidents is a central part of what we do. You will be required to have an incident role and make yourself available to respond to incidents or provide business continuity support during an incident. This may attract an additional payment and full training, and alternative working arrangements will be available to support you with your incident role.
The team
You’ll join the National Account Team in Operations Catchment Services, a national-once department providing environmental planning, account management and evidence delivery expertise.
We’re a friendly, dispersed team that use smart tools to stay connected. Our job is to work across operations, supporting directors and their staff to influence water companies to improve performance, reduce environmental impact and improve the environment through their activities and investment. Your work will be at the heart of this effort.
Experience/skills required
We are looking for candidates with either a degree in an environmental discipline, equivalent relevant experience, or a data expert.
Through experience to date you should be able to demonstrate:
- Knowledge of water companies and their environmental data/ performance
- Strong data analysis and interpretation skills
- Effective written, visual and verbal communications skills and ability to adapt communication style to suit the audience
- Ability to manage and present accurate data and information effectively
- Highly organised and can plan, track, deliver and evaluate work to defined deadlines
- Independent problem solving and decision-making skills
- The ability to self-start and be comfortable working under own initiative in a dispersed, virtual team environment.
- You have a strong focus on efficiency, innovation, and data quality
- Embrace diversity to benefit our staff, communities, and our environment
You’ll have a range of development opportunities. Appropriate training will be provided
Contact and additional information
You’ll have an EA Office base location, as a national role the working location is flexible.
We use smart tools to stay connected and reduce travel, some travel and overnights may be required.
Please read Packs for more information. Any queries, contact adam.basham@environment-agency.gov.uk quoting the vacancy reference 30051
Applications are “blind” assessed using your answers to the competency questions.
Interviews will be held via MS Teams within two weeks of the closing date.
If you consent to being held on a reserve list, we’ll hold your details for 6 months and may offer you an alternative post.
Competence 1: Data and Information Management
Description
Collects, analyses, interprets, records, manages, develops, and shares data, material or information appropriately for a variety of purposes.
You may find it helpful to research the STAR approach when formulating your response. More information on how to answer competency questions can be found in the candidate pack.
If a large number of applications are received, an initial sift using this lead capability may be conducted. Successful candidates will then proceed to a full sift or directly to assessment/interview. Feedback is generally not available at sift stage.
As a performance reporting officer, please describe when you have used a variety of digital tools, statistics, or software to analyse data and produce a factually accurate data focused report.
Competence 2: Communicates Effectively
Description
Conveys information and ideas clearly, accurately, and persuasively through speech and writing. Understands the needs of both the technical and management audience.
You may find it helpful to research the STAR approach when formulating your response. More information on how to answer competency questions can be found in the candidate pack.
This role will require you to work with many different people across the business. As a performance reporting officer, please demonstrate how you vary your communication approach according to the audience you’re addressing.
Competence 3: Uses Initiative
Description
Takes action before and/or beyond what is required, owning the outcome.
You may find it helpful to research the STAR approach when formulating your response. More information on how to answer competency questions can be found in the candidate pack.
Preferably in the context of data and/or reporting, as a performance reporting officer, please give us an example of when you have proactively looked for a better way of doing things?
Competence 4: Achieves Results
Description
Sets and delivers high work standards, demonstrates the drive to meet targets. Prioritises and organises tasks and resources to ensure timely achievement of results
You may find it helpful to research the STAR approach when formulating your response. More information on how to answer competency questions can be found in the candidate pack.
As a performance reporting officer, please describe how you have delivered a complex or challenging project/piece of work and explain what the challenges were?
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
