Iraq nationals: WASH, Shelter and Infrastructure Coordinator

Danish Refugee Council

, , IQ

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfilment of the wish to return home.  

The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.  

All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency. 
In 2003, following the start of foreign military operations in Iraq, DRC became one of the first organisations to provide humanitarian assistance in the country, and now operates in 11 governorates, including Anbar, Baghdad, Babel, Diyala, Duhok, Erbil, Karbala, Kirkuk, Najaf, Ninewa and Salah-al-Din. 

About the job

The overall purpose of the Shelter and Infrastructure Coordinator role is to ensure a streamlined, fit-for-context shelter and infrastructure program, including WASH elements, in Iraq, across various field bases and humanitarian and recovery contexts. The role will maintain a WASH, shelter and infrastructure strategy, including a core set of activities for the country and the technical tools and standards to support implementation, in close coordination with area and field offices. It will also provide technical guidance and support on a day to day basis to WASH, shelter and infrastructure programmes across DRC Iraq; through this, it will ensure technical quality, harmonization and consistency. 

1. Technical Oversight 

  •     Develop program strategy and priorities based on thorough understanding of needs and context
  •     Ensure that programme strategy, and design is well integrated with other DRC sectors 
  •     Lead development, harmonization, and roll out of SOPs, tools and guidelines
  •     Provide regular technical support and guidance to Project Managers and other relevant staff in both a structured manner and on a case by case basis. 
  •     Assure compliance with DRC standards and procedures and alignment with global strategy, through regular coordination with colleagues in support services at Area Office and Country Office level.
  •     Coordinate with sector colleagues at RO and HQ levels as appropriate about relevant issues
  •     Complete regular field visits to ensure technical oversight and support, identify needs, and ensure quality programming

2. Technical Line Management

  •     Development of harmonized job descriptions and structures in all area offices
  •     Participate in the recruitment of technical staff in the same field
  •     Identify technical gaps and support capacity building for technical line reports 
  •     Contribute to setting performance objectives and performance appraisals of technical staff in the same field
  •     When necessary, and with approval of his/her line manager, provide stop-gap support in absence of PMs, in close coordination with team focal points (identified by the PM before his/her absence)

3. Programme Development, Coordination, and Oversight

  •     Lead design, finalisation and oversight and coordination of proposals and projects, in coordination with Area Managers and PMs
  •     Lead on developing assessments, including inter-sectoral assessments to inform evidence-based planning
  •     Map donor priorities within given sector and identify new opportunities
  •     Provide technical review of all proposals and reports and other relevant sector-specific donor communications
  •     Lead as a grants focal point for sector specific multi location grants as appointed by HoP
  •     Participate in program review meetings as relevant (Grant Opening, PMT meetings, & Close Out Meetings)
  •     Oversight of overall program implementation, including budgets and indicators
  •     Oversight and monitoring of overall sector budget, including budget development, in coordination with PMs and Area Managers, monitoring for timely sector-level spend, and initiate corrective action, including internal and donor budget realignments

4. Quality Assurance

  •     Oversight of overall program implementation progress; identification, resolution and/or escalation of issues; 
  •     Work with Monitoring Evaluation Accountability and Learning (MEAL) team to develop harmonized tools and databases to monitor and track efficiency and quality of programming and improve information management within the sector focal points 
  •     Work closely with MEAL in design, implementation, and evaluation of sector-level programming 
  •     Coordinate with MEAL to ensure accountability mechanisms are established for programming

5. Coordination and Donor Engagement

  •     Lead participation at Clusters, including direct participation at the national level and coordination of representation at the sub-national level. Also participate in working groups/strategic advisory groups, to represent DRC and its mandate
  •     Act as the main sector-level point of contact with donors; support donor visits to the field
  •     Provide technical input and support strategic direction of the sector-level response within the humanitarian community
  •     Report issues and challenges to the donor in a timely manner, in coordination with the HOP
  •     Liaise with sub national and national government authorities and relevant stakeholders

6. Other

  •     Raise any issues of non-compliance and assure compliance with DRC standards and procedures
  •      Coordinate with Comms/Advocacy for success story content, communication tools, etc.
  •     Provide regular updates to HoP and SMT
  •     Any other duties as agreed with HoP

Reporting lines 
Reporting to: Head of Programmes 
Direct reports: None

About you:
Experience and technical competencies: 

•    At least 5 years of experience with INGOs
•    Strong WASH and shelter/infrastructure experience including experience in representation with clusters and other protection actors
•    Experience in rapidly changing humanitarian contexts
•    Experience with representation and communication
•    Experience with capacity building, including in settings with remote technical management
•    Strong technical experience in development and roll out of SOPs
•    Substantial experience in both a technical advisory role, coordination and program management and implementation 
•    Strong proposal development and report development skills


•    Minimum Bachelor level in Social Sciences, Engineering, Architecture or other relevant field. 
•    Masters level degree preferred.


•    English (fluent)
•    Arabic (desirable)

Key stakeholders: 
•    Head of Programmes
•    Programme Coordinators
•    Project Managers
•    Area Managers/Heads of Field Offices
•    Wash Cluster actors, Shelter/NFI cluster actors and other INGOs
•    Durable Solutions actors such as UNDP, IOM and UNHABITAT
•    Relative Government Line Ministries (DoW, DoS, DoM)

In this position, you are expected to demonstrate DRC’ five core competencies:  

  • Striving for excellence: You focus on reaching results while ensuring an efficient process.  
  • Collaborating: You involve relevant parties and encourage feedback.  
  • Taking the lead: You take ownership and initiative while aiming for innovation.  
  • Communicating: You listen and speak effectively and honestly.  
  • Demonstrating integrity: You act in line with DRC’s vision and values.  

We offer 
Contract length:12 Months
Designation of Duty Station:Erbil with 25% travel to the field (flexible both up and down, as per requirements
Start date:1 July 2021

Application process 
Interested? Then apply for this position by clicking on the apply button. 

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered. 

Closing date for applications:5 May 2021

If you have questions or are facing problems with the online application process, please visit

For further information about the Danish Refugee Council, please consult our website

DRC as an employer
By working in DRC, you will be joining a global workforce of around 8000 employees in 40 countries. We pride ourselves on our:

  • Professionalism, impact & expertise
  • Humanitarian approach & the work we do
  • Purpose, meaningfulness & own contribution
  • Culture, values & strong leadership
  • Fair compensation & continuous development

DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.

If you have questions or are facing problems with the online application process, please visit





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