Local recruitment: River Quality Liaison Manager

Date:  8 Oct 2024

Company:  DWR Cymru Cyfyngedig Welsh Water Plc

City:  Carmarthen

Address:  Carmarthen, Wales, GB, SA31 2NF

What you’ll be responsible for

As River Quality Liaison Manager you will:

1. Lead on liaison with various river stakeholder groups and NGOs to promote DCWW activities and develop joint initiatives and solutions to tackle river water quality.
2. Foster strong relationships and engage with key external stakeholders to protect and enhance the environmental reputation of Dŵr Cymru. 
3. Establish local partnership working groups within DCWW river catchments; bringing together a range of interested internal & external stakeholders.
4. The post holder shall be a vital link between communities and political decision makers across the Catchment, in line with SMNR and DWMP principles and Wellbeing of Future Generation act duties.
5. Develop strong relationships with operational teams, operating and maintaining assets in your area and be able to speak on their behalf with customers and stakeholders, being able to translate the technical issues of wastewater operations to members of the public.
6. Represent the views and requirements of the assets within your area in the building of the business case for DCWW AMP8 (WI)NEP.

Who you’ll work with

The River Quality Liaison Manager will be expected to develop excellent working relationships with the following key internal and external stakeholders:

Internal 

•    Wastewater Operations 
•    Assets, Asset Planning & Strategy & regulation team 
•    Estates
•    Biosolids
•    Communications
•    Water catchment teams

External 

•    NRW / Environment Agency / Natural England
•    Local authorities 
•    National Parks
•    Range of river, biodiversity Trusts/ Organisations/ Charities
•    Academic Research Institutions 
•    Other leading companies within the water sector 
•    Landowners/ users
•    Farming Organisations/ Unions
•    River user groups, / pressure groups

About you

Qualifications, Knowledge, Experience & Skills 

• A degree level qualification, or equivalent, in a relevant environmental subject.
• Experience delivering within a partnering environment 
• Have the ability to develop positive working relationships and to be seen as a highly credible representative of the business.
• Achievement Motivation – The drive and energy to produce excellent results and to continually find ways of improving relationships, outputs and processes.
• Adaptability –The ability to maintain effectiveness with changing environments, tasks, responsibilities, or people. The ability to modify one’s approach or style in order to reach a goal.
• Attention to Detail – The tolerance for and ability to handle detail. The ability to be able to analyse, understand and produce detailed information accurately.
• Corporate Representation – The enthusiasm and ability to always project a positive and professional image of DCWW with all contacts and stakeholders.
• Judgement – The ability to evaluate people and situations and to reach logical, fair decisions. An unbiased, common sense approach

Good to know

For more information about the role please contact Sharon.Ellwood@dwrcymru.com

Benefits

As well as a market competitive salary, 33 days annual leave (pro rata, including public holidays), we offer a range of employee benefits and rewards including:
 
•    Variable pay schemes (your salary band will remain the same, but performance depending, you could receive an incremental within-band increase and a yearly incentive)
•    Option to buy additional annual leave up to 5 days per year
•    Enhanced employer pension contributions – Up to 11% employer contributions
•    Enhanced family friendly policies
•    Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes
•    Reduction on gym memberships and high street shopping
•    Cycle to work scheme
•    Free on-site parking at all our sites
•    Discount off all Welsh Water visitor attraction centres and gift shops
•    Car-leasing scheme
•    Health CashBack scheme
•    An employee assistance programme for employees and their immediate family
 
Whilst also working for a not-for profit company that truly cares about earning the trust of customers everyday, and about looking after our beautiful environment.
 
Please note, we may close this role sooner if required. We may also extend the original closing date depending on interest.
 
Due to the nature of the industry, we require satisfactory references, post offer medical clearance, and a criminal records Basic Disclosure check on all new employees joining the business.

 For some roles there may be additional checks and security clearance required, and this offer is subject all checks being satisfied. You will receive further information on how to complete these checks via email once you have accepted this offer

Who we are

Dŵr Cymru Welsh Water keep 3 million people healthy each day with safe, reliable water, and take away wastewater to clean, before returning it safely to our beautiful rivers and seas.

To be able to deliver high quality, essential services which help to protect the health of our customers, colleagues and our environment, we need the right people to deliver on our vision.  This is achieved by living our core values and demonstrating the core behaviours that underpin them.  The security of our people, assets and information is key to us, so we are looking for people who understand and comply with the company’s required security objectives.

We know that the most successful teams are the most diverse teams. Equality, diversity and inclusion provide the very foundation to our culture at Welsh Water. We want every individual to feel confident, proud and able to bring their whole selves to work. 

To ensure an improved representation in our workforce, applications are particularly welcome from minority groups including Black, Asian and Minority Ethnic people, Females, LGBT+, Non-binary and people with disabilities. Together we continue to build a workplace that not only celebrates the diverse voices of our colleagues but also represents each customer we serve.

In essence, ours is a company based on trust, openness, respect, commitment and honesty. A company that our colleagues are proud to work for.

Dŵr Cymru Cyf, a limited company registered in Wales No. 2366777. Registered office: Linea, Fortran Road, St. Mellons, Cardiff CF3 0LT

© Dŵr Cymru Cyf 2019.

Job Segment: Wastewater, Water Treatment, Engineering, Research