Internship: Support to Global WASH Knowledge Management Strategy and Plan Implementation

United Nations Children's Fund (UNICEF)
Home-Based / Remote
Position Type: 
Organization Type: 
International Organization
Experience Level: 
Not Specified
Degree Required: 
Bachelor's (Or Equivalent)


Please note: this job post has expired! To the best of our knowledge, this job is no longer available and this page remains here for archival purposes only.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.  Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, hope.

Purpose and Objective:

UNICEF’s overall objective in Water, Sanitation and Hygiene (WASH) is to contribute to the realization of children’s rights to survival, growth and development through support to programmes that increase equitable and sustainable use of safe drinking water, basic sanitation, and promote improved hygiene.

During the implementation of UNICEF’s current Strategic Plan 2018-2021 as well as the implementation of the new Strategic Plan 2022-2025 (which is being discussed now), UNICEF seeks to further improve its global WASH programme through improved knowledge and information systems for programme results and organizational efficiency and effectiveness. As UNICEF strengthens its position as a knowledge leader and advocate for children, it will require continued investment in knowledge-sharing, information management and sector capacity development. The WASH section has developed and rolled out its Global WASH Knowledge Management Strategy that defines KM as a management activity seeking to enhance the organization, integration, sharing and delivery of knowledge. To bring this about, the Strategy is organized around four strategic pillars: 

  • Pillar 1. Improving our systems for generating knowledge – to apply appropriate methodologies and study designs focusing on services that impact children and improve and standardize quality assurance processes. To ‘know what we know’ and identify key knowledge gaps so that UNICEF can work to fill these.
  • Pillar 2. Improving our systems for customizing knowledge – to amplify the impact of our knowledge products by strengthening the link between their content and the intended audience; hence to produce ‘right sized’ and digestible knowledge in accessible formats for different audiences and strengthen corporate branding.
  • Pillar 3. Expanding our networks for dissemination, communication and advocacy of WASH knowledge, while providing opportunity to engage staff around knowledge, tools and KM systems to increase their uptake.
  • Pillar 4. Targeting capacity building efforts, to ensure the professional development needs of WASH staff are met and tools to achieve programme objectives are accessible.

The strategy is in full force now and an update of the current strategy is envisaged in 2021 to adapt to the new SP priorities as well as the changing global WASH landscape. 

The purpose of the internship is to support global WASH knowledge management team in the strengthening of Pillar 2, 3 and 4 by consolidating our database of knowledge products developed and trainings delivered during the current SP period (2018 – 2021) at global, regional and country levels and develop and disseminate widely catalogue-style summary of key knowledge products (by themes) and trainings for external sharing and usage.

Main duties and responsibilities:

The intern will be responsible for the following tasks:

  • Maintain/update the database/inventory of key knowledge products produced at HQ, Regional and Country Office levels during the current SP period 2018 - 2021 and feed into the Annual Results Report 2020 process.
  • Develop catalogue-style summary of key knowledge products (by themes/result areas) for external sharing and exchange through alternative digital knowledge platform or pages for dissemination of WASH knowledge externally to technical/sector experts
  • Support in undertaking a mapping of regional resource centers for promoting South-South Cooperation including documenting at least 2 joint SSC exchange methodologies for WASH SSC advocacy
  • Update and organize the training catalogue (by themes/result areas) and develop digital friendly training catalogue to facilitate easy usage and adoption.
  • Support in converting at least 2 training packages/Webinars into online on-demand course in Agora.

Benefits to Intern:

The intern will have the opportunity to learn about UNICEF and its ways of working, The incumbent will also have the advantage of completing all mandatory training courses offered by UNICEF to staff to be abreast with the Human Rights Based Approach and Rights Based Approach to Programming. Additionally, the intern will have access to Agora, UNICEF Learning Platform to learn and sharpen professional/personal skills and competencies. The opportunity will also offer the intern to learn about Knowledge Management in WASH and how it impacts our work. Particularly the intern will be able to sharper his/her skills in database management, use of digital apps and technology for showcasing our knowledge products globally by developing our catalogue-style summary of key knowledge products and the training catalogue for adoption and uptake by UNICEF staff and our partners.



1 March -30 June 2021 (4 months)


In accordance to UNICEF’s guidelines, interns will be paid a stipend of US $1,700 per month. There is no expectancy of employment at the end of the internship.


UNICEF will not be responsible for costs arising from accidents and/or illness incurred during the intern’s service, whether on or off UNICEF premises. Therefore, the selected candidate must provide proof of enrolment in a health/accident plan prior to start the internship with the Education Section.

Living Conditions and Working Environment:

The intern will be remote based and work from home. The intern will work with the Education Section and report to the supervisor of this internship. The intern is not expected to travel during the assignment. The intern will be expected to participate in education section meetings, as well as other UNICEF meetings of interest to the student, including the seminar series for UNICEF interns. Guidance will be provided on a regular basis.

To qualify as an advocate for every child you will…

Qualifications: (Academic, Language, etc):

  • Currently enrolled in a Master’s program of Sciences, Social Sciences or related fields
  • Language - Fluent in English
  • Familiarity and comfort with Microsoft packages and SharePoint
  • Prior experience with the development of digital catalogues and digital platforms (preferred)

For every Child, you demonstrate…

Our core values of Commitment, Diversity and Integrity and core competencies in Communication, Working with People and Drive for Results. To view our competency framework, please click here.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, race, sexual orientation, nationality, culture, appearance, socio-economic status, ability, age, religious and ethnic backgrounds to apply to become a part of the organization.

Advertised: 24 Feb 2021 Eastern Standard Time
Deadline: 10 Mar 2021 Eastern Standard Time