| Closing Date | 2024/08/08 |
| Reference Number | RAN240726-1 |
| Job Title | WATER QUALITY SPECIALIST – Customers |
| Portfolio | Rand Water Services |
| Job Type Classification | Permanent |
| Location – Country | South Africa |
| Location – Province | Gauteng |
| Location – Town / City | Glenvista |
| Location – Site | Rietvlei |
| Job Advert Summary | The overall responsibility of the successful candidate will be the management of a team to conduct the following water quality assurance activities:Managing relationships with customer municipalitiesEducating consumers on being Water WiseParticipating in the development of the organisation Water Quality Management System and performing delegated tasks arising from it |
| Minimum Requirements | JOB REQUIREMENTSScience or engineering education – NQF8General management education – NQF65 years of science or engineering experience in the water industry3 years experience managing science or engineering staffCode 8 driver’s licenceCompetent in WORD, EXCEL, PowerPoint, pro-ADOBE, Outlook, etc.OTHER DESIRABLE NEEDSScience or engineering education – NQF8/9General management education – NQF7Education, marketing, or communications education – NQF68 years of science or engineering experience in the water industry5 years experience managing science, engineering, education, marketing, or communications staff2 years experience in consumer education, marketing, or communicationsBlue Drop / Green Drop / No Drop experienceISO9001 or ISO22000 experienceRisk management experienceArtificial intelligence experience |
| Primary Duties | Educating consumers on Water Wise:Design Water Wise education/awareness processes targeted at wise use of waterImplement Water Wise education/awareness processes targeted at the wise use of waterAssess the effectiveness and determine the value-add of Water Wise education/awareness processes implementedDesign and develop appropriate resources/tools for Water Wise education/awareness processesEvaluate the effectiveness of resources/tools used in Water Wise education/awareness processesManaging relationships with customer municipalities:Conduct water quality interface meetings with customer municipalities.Formulate and negotiate water quality clauses for supply contracts with customer municipalities.Formulate and participate in Rand Water initiatives to assess its water quality performance by customer municipalities.Assist customer municipalities in monitoring water quality supplied to consumers.Resolve consumer and media queries and complaints on water quality.Participating in the organisational Water Quality Management System:Provide strategic direction to the organisation on water quality managementDevelop the organisation Water Quality Management System from catchment to tapConduct tasks as delegated by the organisation’s Water Quality Management System |
| Knowledge | Sound knowledge and understanding of the following aspects as it pertains to Water Wise EducationWater scienceEnvironmental issuesKnowledge of sustainable development goals and sustainability issuesSchool curriculumEducation methodologiesSound knowledge and understanding of the following Water Industry science and engineering aspects:Water industry science or engineering technologyThe total drinking water supply system catchment to tapWater industry legislationISO9001 or ISO22000WHO/IWA Water Safety PlanningWater quality health impact risk assessmentBlue/Green Drop RegulationKnowledge and understanding of the following:Health and Safety ActRisk management frameworkArtificial Intelligence basics |
| Skills | The following skills as it related to Water Wise Education: Ability to conceptualise and education strategy (focus areas, target audience and methodology)Ability to translate risks to Rand Water into education programmes that increase understanding / control of the risksAbility to translate school curriculum requirements into education programmesAbility to determine value-add of educational programmesThe following skills as it relates to Water Industry science and engineering:Ability to conceptualise strategy on service/product quality (water industry preferable)Ability to conceptualise total service/product supply processes from raw material to delivery to end consumer (water industry preferable)Quality management (assurance and control) processes (water industry preferable)Ability to translate legislation into operational requirements (water industry preferable)Ability to translate service/product quality information into consumer health impact risks (water industry preferable)The following management skillsLeadership skillsAbility to plan, organise and control workAbility to think unconstrained and independentlyProficient communication (verbal and written) skills in EnglishAbility to execute duties is a team leader, and a member of a team.Strategic thinking abilityHR management skillsBudgeting, procurement and expenditure management skillsProject management skillsLobbying/influencing skillsAbility to translate service/product quality information into consumer health impact risks (water industry preferable)The following other skillsAbility to identify AI opportunities for the organisation and implement solutions thereofCompetent in WORD, EXCEL, PowerPoint, pro-ADOBE, Outlook etc. |
| Attitude | Not averse to address non-routine work challenges.Not averse to unplanned workNot intimidated to work with unknown peopleNot averse to non-office hours work.Team needs (above, horizontal and below) are more important than individual needs. |
Local recruitment: Water Quality Specialist - Customers
Rand Water
Rietvlei, South Africa 🇿🇦
