Water Loss Specialist (Program Specialist III)
Job Description Summary
Performs complex (journey-level) consultative services and technical assistance work. Works in cooperation with Texas Water Development Board (TWDB) staff to provide water loss documentation for the loan application review process and other necessary projects relating to water loss programs and audits. Works with TWDB staff to revise and maintain the online water loss database for use in updating utility water loss audits. Responsible for reviewing and analyzing the water loss audits. Maintains process documents for preparing the water loss audit review, including for the TWDB loan application process and reviews the document annually to make updates. Provides training to utility personnel regarding conducting and submitting a water loss audit. Maintains the leak detection equipment including, the tracking of the leak detectors loaned to water utilities. Responsible for running reports using Microsoft Access, Excel, and Adobe Pro. Works under general supervision, with moderate latitude for the use of initiative and independent judgement. Reports to the Manager of Municipal Water Conservation.
Essential Job Functions
· Performs moderately complex to complex technical work relating to TWDB programs of water conservation.
· Provides technical assistance for TWDB’s water loss program as part of the Municipal Water Conservation Team.
· Provides TWDB staff with appropriate water loss documentation for loan applications.
· Assists with the implementation of the agency’s water loss program, including projects relating to 5-year and annual reporting requirements and water loss thresholds.
· Provides customer service and assistance to water providers concerning ongoing water loss programs including water loss, leak detection and other water system efficiency measures.
· Conducts annual water loss audit training, i.e. workshops and webinars.
· Develops educational materials, makes presentations, and works with water providers on recommended water loss accountability technologies.
· Responsible for gaining professional knowledge of current and cutting-edge water loss technologies.
· Works within a diverse team setting.
· Maintains confidential and sensitive information.
· Ensures individual and team files (electronic and hard copy versions) are appropriately maintained and timely disposed of in accordance with the agency’s records retention procedures and schedule.
· Maintains required certifications and licenses and meets the continuing education needs and requirements of the position.
· May be required to operate a state or personal vehicle for business purposes.
· Performs other duties as assigned.
· Graduation from an accredited college or university with a bachelor’s degree in Engineering Science, Water Resources, Natural Science, Planning, or a related field.
· Five years of work experience with water utility-related programs or stakeholder outreach activities.
· Experience with Adobe Acrobat and Microsoft Office programs and software, including Access, Excel, and PowerPoint.
· Relevant education and experience may be substituted on a year-for-year basis.
· Familiarity with water utility operations and processes.
· Experience in data analysis and report writing.
· Experience in public speaking and stakeholder/customer interaction.
· Experience with online conferencing software.
Knowledge, Skills, and Abilities (KSAs)
· Knowledge of local, state, and federal laws and regulations relevant to the Municipal Water Conservation Department, and of the principles and practices of public administration.
· Knowledge of mathematics and statistics.
· Knowledge of the practical application of geosciences and technology.
· Skills in using Microsoft Office programs such as Word, Excel, and Access.
· Skills in the use of internet, email, word processing, spreadsheet, presentation, and database software.
· Skills in the use of computers and related software.
· Ability to assess water efficiency opportunities and programs within water utility operations.
· Ability to work with a diverse team.
· Ability to work remotely.
· Ability to adhere to work schedules, follow procedures with respect to leave, and submit accurate timesheets by prescribed deadlines.
· Ability to make mature, objective decisions and identify areas of potential problems.
· Ability to gather, assemble, correlate, and analyze facts.
· Ability to devise solutions to problems.
· Ability to prepare reports and plan projects.
· Ability to communicate clearly and concisely, verbally and in writing.
· Ability to interpret policies, procedures, and regulations.
· Ability to manage multiple tasks and schedule work to maintain regular progress on assignments and meet deadlines.
· Ability to stand/sit/move with no physical limitations or aids to perform activities such as retrieve/replace files in a large file system for boxes up to 30 lbs.
· Ability to train others.
· Ability to perform effectively and willingly when changes occur in scope and nature of the work and work environment.
· Ability to perform routine and non-routine work assignments accurately and on-time with little or no supervision.
· Ability to perform assigned duties and improve work habits and/or output.
· Ability to complete assigned work, on time, neatly and with infrequent errors.
· Ability to provide prompt, courteous and accurate assistance and clear and concise communication to internal and external stakeholders both verbally and in writing.
· Ability to work and cooperate with others in a team environment.
· Ability and willingness to travel 20 percent of the time, primarily within the State of Texas.
· Ability to operate a vehicle (state or personal) for state business and maintain a driver’s license and driving record that complies with state and agency requirements.
· Ability to work more than 8-hour days, including early mornings, nights, and weekends.
Preferred Knowledge and Skills
- Knowledge of budget processes, research techniques, and program management processes and techniques.
- Skills in identifying measures or indicators of program performance.
- Skills in scientific data management.
- Knowledge of GIS concepts, techniques, and analysis.
- Knowledge of relational database concepts, techniques, and analysis.
Job Type: Full-time
Pay: $4,075.00 - $4,348.00 per month
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
- Monday to Friday
- Waiting period may apply
- Temporarily due to COVID-19