WASH Manager


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Provide water and sanitation services to refugees in Batil camp in line with SPHERE and UNHCR standards.  The Manager will focus primarily on water (operating and maintenance of water supply in the camp) and sanitation (latrine construction and tree planting) sectors, but should be flexible to assist with the behaviour change component as needed.

Project Overview

Medair’s goal in Maban County is to reduce morbidity and mortality to vulnerable refugee and host populations through the provision of water, sanitation and hygiene promotion and health care services. Medair is directly responsible for WASH, Health and Nutrition in Batil refugee camp (approximately 40,000 people).

Take a look at Medair’s Water, Sanitation & Hygiene work.


Medair is a humanitarian organisation inspired and motivated by Christian faith to relieve human suffering in some of the world’s most remote and devastated places. We bring relief and recovery to people in crisis, regardless of race, creed or nationality. As signatories of the Red Cross Code of Conduct, we believe that aid should be given to everyone who is in need, regardless of political, social or religious viewpoint. We save lives in emergencies and then stay to help people recover from crisis with dignity—working side by side with communities to leave a lasting impact. We provide a range of emergency relief and recovery services: health care and nutrition; safe water, sanitation, and hygiene; shelter and infrastructure. Internationally recruited field and headquarters staff lead the organisation, supported by nationally recruited staff to implement programmes locally.


Field based position in Bunj Town, Maban County, South Sudan. Take a look at Medair’s work in South Sudan.

Starting Date

February 2017

Initial Contract Details

Full time, minimum 12 months

Key Activity Areas

Technical WASH Management

  • Monitor water quality (FRC levels, bacteriological testing) – and follow-up where needed to improve water quality in line with UNHCR standards.
  • Assist with operation of the water supply system – ensuring that water is available at all tapstands throughout the day.
  • Maintain and repair the water distribution network and pumps as needed.
  • Implement improvements to the network (installing new pipelines, storage tanks, and tapstands).
  • Liaise with the hygiene team, providing support for hygiene campaigns in the camp and working together to improve community ownership and engagement.
  • Support community to build their household latrines and plant trees.
  • Work alongside and supervise the sanitation staff in the camp (community mobilisers, decommissioning team, etc.).
  • Negotiate with casual workers and supervise their activities.
  • Technical oversight of latrine surveys and on-going monitoring activities.
  • Provide input to weekly team meetings.
  • Support emergency response – either within the camp or surrounding host community.


  • Provide information for monthly Cash Needs Forecast to the WASH Project Manager.
  • Payment of WASH casual workers, and support documentation for local procurement as needed.
  • Ensure financial accountability for all processes within the sectors.


  • Responsible for local procurement of construction materials.
  • Keep accurate records of materials, stock, distributed items and equipment used. Ensure materials and tools are accounted for.
  • Support logistics with stock control and inventories. Ensure that the local materials procured are of good quality.
  • Support the WASH Project Manager with procurement planning (lead time on items from Juba / Nairobi can range from 2 weeks to 2 months so good planning is essential). 

Staff Management

  • Manage refugee WASH staff on Incentive earner agreements, checking attendance, co-ordinating leave, monitoring performance and providing support as needed.
  • Actively capacity build our WASH team in the camp so that they can begin taking on more responsibility for some of the day-to-day maintenance of the network and repair of taps / hand pumps.
  • Prepare work plans together with the respective teams for water and sanitation sectors.
  • Supervise national and refugee staff (Incentive Earners) in the water and sanitation sectors.
  • Coach and capacity build national and refugee staff in the water and sanitation sectors.

Coordination & Reporting

  • Attend weekly camp co-ordination meetings, or bi-weekly WASH sector meetings when needed.
  • Provide monitoring data to input to weekly and monthly reports.
  • Cover for the WASH Project Manager in their absence (approximately 10 weeks of the year).

Field – Team Spiritual Life

  • Reflect the vision and values of Medair with team members, local staff, beneficiaries, and external contacts.
  • Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.
  • Live, work and pray together in our Christian faith-based team settings.
  • Instigate and contribute to prayer times within internationally recruited staff and HQ teams.
  • Encouraged to join and contribute to Medair’s international programmes and HQ prayer network.

This job description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organisational needs.


  • Higher level qualification in a technical field, preferably in water and sanitation.


  • Strong working knowledge of English (spoken and written).

Experience / Competencies

  • 2 years post-qualification professional experience in a relevant field.
  • Ability and willingness to manage project implementation
  • Good report writing skills, Problem solving ability
  • Able to develop and maintain effective relationships with colleagues, beneficiaries, other agencies and local authorities.
  • Team-player with good inter-personal skills.
  • Capacity to work under pressure and manage personal stress levels.
  • Good communicator, able to pass on information efficiently.
  • Creative, open-minded, flexible, self-learner.

Profiles sought for Internationally Recruited Staff (IRS) roles in the field

Relief experience

  • Professionals with 12 months or more relevant relief or development experience (Experienced Relief Workers).
  • Professionals with less than 12 months relevant relief or development experience (New Relief Workers).


  • Experienced professionals in a relevant Medair sector of expertise.
  • Overseas intercultural experience.


  • Fully committed to the Medair values; to reflect the vision and values of Medair with team members, local staff, and external contacts.

Personal qualities

  • Able to live and work in a multicultural team under difficult conditions.
  • Strong character traits, including emotional stability, adaptability, ability to handle stress, cultural and gender sensitivity, honesty, and physically fit.


  • Single or married (with no children under 18). If married, your spouse must also apply.

Final selection

  • All potential candidates for field positions must successfully complete the Medair Relief & Recovery Orientation Course (ROC). Information, dates and related costs can be found via this link.

Benefits Package provided to all Internationally Recruited Staff (IRS)

  • Comprehensive briefing at our Swiss Headquarters, as well as an in-country briefing.
  • Security training for those going to insecure environments.
  • Accommodation, food, and transportation in-country.
  • Return flights to and from the country programme (one return flight for every year of service).
  • Rest and recuperation (R&R) leave (including travel, accommodation, and food).
  • Annual leave.
  • Comprehensive medical and emergency rescue insurance, with up to 60 days post-assignment coverage, including debriefing.
  • Disability insurance.

Specific benefits for Experienced Relief Workers (IRS)

(Applicants with 12 months or more relevant relief or development experience)

  • A salary based upon the grade of the position and experience of the position-holder, starting from USD 1,700 per month.
  • Contribution matching programme for retirement savings.
  • Additional contract benefit allowance for those who commit to longer contracts.
  • Highly subsidised contribution to Medair ROC travel and accommodation costs.

Specific benefits for New Relief Workers (IRS)

(Applicants with less than 12 months relevant relief or development experience)

  • USD 300 per month.
  • As soon as 12 months relief work or its equivalent has been completed, a salary based upon the grade of the position, starting from USD 1,700 per month, and other experienced relief worker benefits.

Working Conditions

  • Working and living in locations of relative insecurity in South Sudan. The nature of work can often mean interruptions outside of normal pattern of work. Living conditions are fairly basic.

Application Process

Please do not make multiple applications. We will not review email applications.

Only English-language applications and CVs will be reviewed.

Medair does not set closing / deadline dates for applications; recruitment is on-going until the position is filled.