Water Supply Engineer for Water Utility Company Advisory Team
Objective and Purpose of the Assignment
UWSCG aims to increase operational efficiency and productivity to improve service delivery and financial
sustainability. Towards this end, UWSCG will be empowered to be more autonomous, accountable, efficient,
A team of experts will advise, develop, prepare and assist implementation of corporate reforms and
restructuring framework for 2020–2030, including assessment of various private sector participation and
public-private partnership (PPP) options for UWSCG. The team will work in close collaboration with
UWSCG. The assistance will be brought in scope of Time-based contract. Flexibility and high field
presence (>90% of inputs) will be required from the advisory team. The advisory team will be composed of
following experts (8):
(i) Team Leader
(ii) Financial Expert
(iii) Modelling & Programming (Analyst) Expert
(v) Water Supply Engineer
(vi) Wastewater Engineer
(vii) Lawyer – Expert on Regulation
(viii) Lawyer – Expert on FIDIC
In order to achieve this goal, the team should:
• Review and assess the current corporate system and identify issues during the first 2 month the team
• Prepare proposals and agree with UWSCG to address the issues, during the following 2 months;
• Support on the implementation of the Proposal during the last 3 months of the engagement.
Expected outputs of the service provided by the advisory team will include but not limited to:
• Improved data collection, processes, management and increased transparency for performance monitoring.
Improved management effectiveness by establishing internal and external performance management and
• Strengthening of accounting and financial management.
• Improved corporate governance through supervisory board, amended/new company charter, essential
committees for change management, etc.
• Planned and implemented corporate restructuring (streamlined regional offices/service centres) and
realignment of key business units, with possibility of introducing private sector involvement. Including
reorganization of regional set up and branches (assess, identify gaps and develop roadmap and plans for
the organization, management, system, processes, and capacity at UWSCG headquarters and service centres).
• Improved human resources management and rationalize workforce for improved productivity and/or reduced
redundant staff, updated job description, performance management, recruitment, retention and capacity
development of staff as well as salary and compensation review.
• Developed and rolled out strategies, policies and programs to reduce costs and enhance revenue to
improve financial viability of UWSCG and its credit worthiness, including
o progressive cost recovery plan (5-year tariff rationalization plan)
o extending connections or service areas;
o building customer awareness/behavioural change on water usage and hygiene and implementing public
o strengthening billing and customer services;
o 100% metering at production and metering program/guidelines for households
o Improving energy efficiency
o reduced nonrevenue water (NRW) through reducing illegal connections, leakage, and other improvements
• Developed and implemented asset management system and capital expenditure programs.
• Developed and implemented standard operating procedures and key performance indicators (KPIs) across
• Streamlined business processes
• Improved IT solutions for utility management (main control centre, hydraulic modelling, SCADA,
Enterprise resource planning (ERP), smart asset management systems, etc.).
• Developed and implemented a legal and regulatory compliance framework
Scope of Work
The water supply expert will be in charge of providing inputs on water supply management and potential
improvement to support UWSCG decision making. He will then, under the supervision and in close
collaboration with the Team Leader, provide inputs on his field of expertise. This includes (not limited
• Review of:
o existing modalities for water supply O&M within UWSCG,
o Non Revenue Water and energy efficiency
o asset management modalities and tools (including GIS, ICT and SCADA systems),
o HR issues: existing staffing and skills for water supply management.
• Gap analysis to highlight existing challenges.
• Propose recommendations on potential improvement on O&M and associated issues (asset management,
equipment, SCADA / ICT, HR, staffing, skills,…), in the context of future restructuring.
• Support the team in improvement of HR issues (job description, technical staffs requirement…)
• Review existing technical KPI and propose updated KPI for future monitoring – especially considering
potential PPP implementation and associated modelling.
• Support the team by providing technical inputs in preparing financial modelling and projections
depending on UWSCG assumptions on restructuring.
• Provide guidance on technical impacts (pros / cons) of (i) UWSCG reorganization and (ii) potential PPP
implementation – depending on modalities.
Detailed Tasks and/or Expected Output
The expert is requested to submit following report:
Progress report on monthly basis;
In addition to the reports above, there are key outputs expected to be achieved by advisory team and
reported to UWSCG by Advisory Group Team Leader.
The team members are expected to be involved and in the delivery of reports in timeframe.
Phase 1 (September 2020 – October 2020)
Vision, Mission and Strategy Outline for UWSCG
Revenue Increase Program
Preliminary Water Balance for major cities with a population over 20,000
Asset Strategy (and outline of an Asset Management Plan)
• Asset Portfolio, based on the asset inventory and envisaged performance targets Identification of
risks and development of risk management strategies
• Asset Performance Measures
• 3-years Investment Plan
• Long-Term Investment Plan (based on the Asset Strategy)
Phase 2 (November 2020 - December 2020)
3–Years Business Plan including
• Financial Management Plan
• Technical Management and Operational Plan
• Asset Management Plan
• Customer Service (Commercial) Plan
Performance Based Agreements between UWSCG HQs and Regional Offices
NRW – Reduction Program
• Commercial Loss Reduction Program
Water Safety Plans for major cities with a population over 20,000
• Objectives of PSP/PPP application
• Review of data
• Review of legal and institutional frameworks
• Review of PSP/PPP options
• Market analysis
• Financial analysis and viability, transaction costs
• Risk analysis
• Contractual framework
• Definition of PSP/PPP selection criteria
• Outline of project schedule and tender procedures
Phase 3 (January 2021 – March 2021)
Establishment of a Data Room (with focus on the PSP/PPP application)
Minimum Qualification Requirements
• Master’s degree in civil engineering, hydraulics, or a related field.
• Minimum of 15 years working experience including a minimum 10 years’ experience in water supply field.
Experience in management of water supply O&M services will be considered as an advantage.
• Experience on non-revenue Water reduction and energy efficiency improvement.
• working experience in developing countries, preferably in Western Asia will be an advantage.
• Shall be fluent in English. Knowledge of Russian / Georgian will be considered as an advantage.
• Experience in PPP / private operation in the water sector will be considered as an advantage.