WASH Programme Manager


Amman, , JO

In response to Covid-19 if you are offered a role where you are required to travel between countries please ensure you have been briefed by the Hiring Manager about any changes to working or precautions you should take as part of your role.

Oxfam is a global movement of people working together to end the injustice of poverty.

That means we tackle the inequality that keeps people poor. Together we save, protect and rebuild lives. When disaster strikes, we help people build better lives for themselves, and for others. We take on issues like land rights, climate change and discrimination against women. And we won’t stop until every person on the planet can enjoy life free from poverty.

We are an international confederation of 19 organizations (affiliates) working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries.

All our work is led by three core values: Empowerment, Accountability, Inclusiveness. To read more about our values please click here

About the MENA region

The MENA (Middle East and North Africa) region implements and manages programmes in Yemen, Occupied Palestinian Territories, Lebanon, Syria, Iraq, and Jordan.

Programmes within the MENA region reflect Oxfam’s approach to work across the globe. We support self-reliance, not dependency, and to complement our work on the ground we strive to secure lasting change through our campaigning.

We also put women at the heart of all we do. The majority of people living in poverty are women and girls, and so this focus helps us to achieve our mission to overcome poverty and suffering.

Note: All offers of employment will be subject to satisfactory references and may be subject to appropriate screening checks, which can include criminal records and terrorism finance checks.

The Role

To overall manage the Oxfam WASH and water Governance Programme in Jordan that is being implemented in vulnerable Jordanian Host Communities and in Za’atari Refugee Camp.

In Host Communities, our WASH programme aims at promoting better water governance, stronger institutional accountability and improved environmental sustainability while ensuring that specific needs and capacities of women are addressed in target communities. On Solid Waste Management (SWM), the overall objective is to strengthen municipal solid waste management (SWM) services through the recycling solid waste while using cash for work modality to empower vulnerable women and youth and raise public awareness in targeted areas in vulnerable host communities in line with the Government of Jordan’s relevant national plans.

In Za’atari camp, the overall objective of our SWM initiatives are to provide Syrian men and women with access to short term resilience opportunities, primarily through Solid Waste Management related activities, and to minimise the environmental impact in all 12 districts of Za’atari camp. Our WASH initiatives in Za’atari camp, aims to provide consistent, equitable and cost-effective WASH infrastructures and services in this setting.

Our role will require a range of skills and experience.


  • Minimum of 5 years of relevant management experience at programme level;
  • Extensive WASH sector experience including both through theoretical knowledge and practical implementation; good understanding and experience of humanitarian and development WASH;
  • Relevant university qualifications;
  • Well-developed analytical and planning skills;
  • Proven team leadership and the ability to work independently;
  • Proven decision making capability;
  • Demonstrates ability to identify and implement opportunities for innovation, with a focus on WASH and


  • Can effectively influence outside own team and successfully represent the programme;
  • Contributing to strategic development at a wider level within the programme;
  • High-level interpersonal and communications skills;
  • Anticipates problems and regularly provides solutions;
  • Proactively assumes more responsibility and/or more difficult areas of work in agreement with manager;
  • Strong and proven commitment to gender justice and women’s rights with ability to champion it internally as well as externally including in program and project design and strategies.
  • Fluency in written and spoken English
  • Experience of working in a multicultural team;
  • Able to work under pressure, ability to prioritise and commitment to meet deadlines
  • Commitment to humanitarian principles and action and to Oxfam’s equal opportunity and gender policies


  • Arabic would be a strong advantage.
  • Knowledge of Jordan and Middle East context is desirable;

Key Attributes:

  • At ease working with Syrian refugee communities and being based in Za’atari Refugee camp.
  • Ability to demonstrate sensitivity to cultural differences and gender issues, as well as the commitment to equal opportunities.
  • Ability to demonstrate an openness and willingness to learn about the application of gender/gender mainstreaming, women’s rights, and diversity for all aspects of development work.
  • Commitment to Oxfam’s safeguarding policies to ensure all people who come into contact with Oxfam are as safe as possible.

Organisational Values:

  • Accountability – Our purpose-driven, results-focused approach means we take responsibility for our actions and hold ourselves accountable. We believe that others should also be held accountable for their actions.
  • Empowerment – Our approach means that everyone involved with Oxfam, from our staff and supporters to people living in poverty, should feel they can make change happen.
  • Inclusiveness – We are open to everyone and embrace diversity. We believe everyone has a contribution to make, regardless of visible and invisible differences.

Useful information

Contract Length: One year, renewable.

Benefits: Oxfam offers staff a comprehensive benefits package including annual leave entitlements, sick pay provision, medical cover plus opportunities for learning and development, part-time option, flexible working hours.

It is Oxfam’s policy to hire at the minimum to middle of the band, depending upon the skills and experiences of the strongest candidate.

Oxfam is committed to preventing any type of unwanted behavior at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

To view the full job description please download the attached document.




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