Environmental Program Associate
The Wisconsin State Laboratory of Hygiene (WSLH) serves as the public, environmental and occupational health laboratory for the State of Wisconsin. This position independently provides a wide variety of program support to administrative, supervisory and support services for the Environmental Health Division at the WSLH's Agriculture Drive location.
Primary responsibilities include: provide a broad range of knowledge regarding water sampling and testing to effectively meet the needs of customers; look up results for customers; interpret results and make decisions that directly affect the general public based upon the rules and policies mandated by the Federal Safe Drinking Water Act Program (SDWA) and the Wisconsin Department of Natural Resources (WDNR); support the laboratory information management system (LIMS). Other duties include: detailed record keeping and verification of code and regulatory compliance using knowledge of local, state, and federal rules and regulations related to public health. This position also enters and verifies sample information in the LIMS and queries the database for sample information and status, and releases results to customers, which include federal and state agencies, particularly the WI Department of Natural Resources (WDNR) and WI Department of Health Services (WDHS), universities, public water systems, health departments and private homeowners. Additionally, this position provides data and information from the LIMS to WSLH analysts and other employees. This may include contacting customers in cases of missing information and provides feedback to customers on data.
The position requires effective team skills to contribute to the efficient operation of the work unit and organization. This position works under general supervision and reports to the Horizon Data Management Supervisor. The employee in this position is expected to use the tools and principles of quality management in performing their daily work including the following: demonstrate exceptional customer service by establishing and maintaining effective professional relationships with managers, supervisors, co-workers and all customers; consistently model appropriate behaviors and assist other staff in developing effective relationships; ability to multi-task and work effectively with distractions is crucial; provide constructive feedback for the purpose of continuous improvement in a manner that is supportive of the State Laboratory of Hygiene and its mission; use data collection tools as appropriate; use effective team skills to contribute to the efficient operation of the work unit; present ideas, carry out assignments and provide information as required; participate in continuous learning through professional development activities.
Degree and Area of Specialization:
No Degree Required
Bachelors, Associates or Technical degree preferred
Minimum Years and Type of Relevant Work Experience:
None required, 1 year of data entry experience preferred
Knowledge of Federal Safe Drinking Water Act testing requirements for WI public water supplies.
Data entry skills.
Knowledge of environmental science issues.
Exceptional customer service skills.
Knowledge of personal computers, advanced word processing skills (i.e., Microsoft Word, Microsoft Excel), and good keyboarding (typing) skills.
Knowledge of Laboratory Information Management Systems (LIMS).
Effective telephone service skills.
Effective interpersonal and verbal communication skills.
Effective organizational skills and knowledge of effective work processes.
Knowledge and understanding of team dynamics.
Effective time management skills.
Effective use of quality principles and tools.
As defined by the Americans with Disabilities Act, the employee must be able to perform the essential job functions as outlined in the position description with or without a reasonable accommodation.
A criminal background check will be conducted prior to employment period