WASH Knowledge Management Consultant

United Nations Children's Fund (UNICEF)

Beirut, , LB

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, WASH

UNICEF’s enduring collaboration with the Lebanese Government, particularly with the Ministry of Energy and Water (MoEW) and with Water Establishments, has facilitated the rapid expansion of the WASH response to address the current and critical needs of Syrian refugees fleeing civil war in their country and to mitigate the worst impacts of hosting refugees by an already vulnerable Lebanese population; especially in marginalized and poor localities. UNICEF LCO WASH programme strategy to address the Syria Refugees crises continues to be dual pronged. The first pillar aimed at meeting the WASH needs of refugees in ISs, whereas the second focused on meeting the same in  host communities while reducing tensions and strengthening institutional mechanisms.

UNICEF leads the coordination of the WASH Sector amongst UN Agencies and NGOs, providing the Ministry of Energy and Water with human expertise on coordination both at national and regional levels. In addition, UNICEF strengthens the Water Establishments with embedded technical staff to improving data collection, analyzing and monitoring, and communications capacity building directly to the Ministry of Energy and Water.

UNICEF leads the WASH response in Lebanon, from the Emergency response in informal settlements to the stabilization effort aimed at improving water and wastewater public services. UNICEF is the largest provider of WASH services in informal settlements, serving almost 70 per cent of the total inhabitants in over more than 1,000 informal settlements daily, via six NGO partners. UNICEF ensures coherence, quality and complementarity among partners, and the implementation of activities in accordance with UNICEF’s technical and financial guidance.

UNICEF is also a key player in stabilization investments, having implemented projects for a total of more than USD 50 million since 2017. UNICEF complements the master plan implementation led by the Council for Development and Reconstruction (CDR) with high-impact projects, such as rehabilitation or extension of existing water and wastewater infrastructures. UNICEF maintains a key role in the WASH sector, preparing biddings for the Ministry of Energy and Water used by UNICEF and other actors in the WASH sector, ensuring an equitable process and the prioritization of projects in vulnerable areas.

UNICEF program in Lebanon is therefore very complex and diversified to ensure adequate responses to multi-dimensional and heterogeneous needs, and to maximize the impact of the interventions on the most in need children and their families. UNICEF has been encouraged by a challenging environment to innovate in the way to implement the WASH programme, from the emergency to the stabilization parts.

The purpose of this consultancy is to analyze and document how UNICEF WASH programme has been able to respond to the Syrian crisis since 2013 and to adapt to a  complex and changing environment. The consultant will report on the best initiatives that have been implemented by the WASH programme, for internal knowledge management and for potential publication. The consultant will then be able to produce some communication kits to promote UNICEF WASH programme to the public and donors.

How can you make a difference?

Scope of Work:

Under the overall supervision of the Chief of WASH, and in close collaboration with the Water Sector and Water Establishments, the Consultant will analyze and document the key innovative initiatives that have been undertaken by the WASH programme. This would require conducting qualitative research such as key informant interviews, focus groups and desk reviews, to analyze the collected data and to generate reports.

Performance indicators:

Consultant’s performance will be evaluated based on the following indicators:

  • Quality and  timeliness of completed  of tasks  and deliverables specified in the TOR  and reflected in monthly reports;
  • Quality  of  documentation  of  the  best  initiatives  developed  by  the  WASH  programme, including communication kits.
  • Proactiveness  to  promote  UNICEF  WASH  programme  to  the  public  and  donors,  in collaboration with UNICEF Lebanon Communication section
  • Capacity  to  use  UNICEF  existing  communication  tools  to  promote  Lebanon  WASH programme internally and participate to UNICEF knowledge management efforts.

Assignment overview:

  •  Documentation of monitoring tools developed and used in Informal Settlements, including interviews of key designers, stakeholders and users, and focus groups discussion with beneficiaries.
  • Documentation on the support to Syrian Refugees living in Informal Settlements through cash transfer

  • Documentation on the Cross sectorial community mobilization in ISs. These documentations include interviews of key designers, stakeholders and users, and focus groups discussion with beneficiaries.
  • Documentation on the Water Innovation lab including interviews of key designers, stakeholders and users, and focus groups discussion with beneficiaries
  • Documentation of the Communication Plans implemented by Bekaa, North and South Water Establishments, including interviews of key designers, stakeholders and users.
  • Documentation on the labour-intensive WASH and Youth initiative, including interviews of key designers, stakeholders and users, and focus groups discussion with beneficiaries Documentation of the “shankal”/ Human Security Integrated project, including interviews of key designers, stakeholders and users, and focus groups discussion with beneficiaries
  • Documentation on the Water and Wastewater Action Plan in Informal Settlements, including interviews of key designers, stakeholders and users, and focus groups discussion with beneficiaries

  • Production of an Economic Crisis Response Plan comprehensive document and communication tools Production of a “WASH Communication kit”

To qualify as an advocate for every child you will have…

  • University degree in water  and sanitation, environmental health or public health
  • Minimum two years’ experience in the WASH sector, including experience in  research analysis and report generation
  • Previous experience in working with the UN on knowledge management and advocacy is a strong asset
  • Prior work experience in conducting community researches in Lebanon is an asset;
  • Excellent writing communication in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset.

For every Child, you demonstrate…

UNICEF’s values of Care, Respect, Integrity, Trust, and Accountability (CRITA) and core competencies in Communication, Working with People and Drive for Results.

View our competency framework at


UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.


Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.

The application will be reviewed under the best value for money principle, thus only applications with financial proposal will be considered (including the total fees in USD)

Opening Date Mon Apr 06 2020 08:00:00 GMT+0200 (Central European Summer Time) Middle East Daylight Time
Closing Date Sun Apr 19 2020 22:55:00 GMT+0200 (Central European Summer Time)





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