Global WASH Cluster Coordinator

United Nations Children's Fund (UNICEF)

Geneva, , CH

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, protection.

Consistent with its focus on equity, UNICEF promotes the rights of all children in humanitarian settings. UNICEF is the Lead Agency within the humanitarian cluster system for WASH, Nutrition, co-lead for Education, and the lead for the Child Protection Area of Responsibility (CP AoRs) under the Protection Cluster.  As such, UNICEF is accountable for ensuring that efforts of all actors in contexts covered by the cluster system are well coordinated, achieve adequate coverage, and are of the highest possible quality in order to achieve optimum results for children.

In order to meet its Lead Agency responsibilities, UNICEF invests human and financial resources to strengthen and improve the coordination function at global level for each of the Clusters / AoRs it leads, as well as in each humanitarian context. In line with UNICEF’s commitments to the World Humanitarian Summit and Grand Bargain outcomes, this includes a strong focus on adopting “people-centered approaches” in cluster coordination and performance management processes

How can you make a difference?

Under the guidance of the Chief, Global Cluster Coordination Unit, EMOPS, Geneva, accountable for the development, design, planning, implementation and management of the Global WASH Cluster. As head of section, direct, lead and manage· staff under his/her supervision.

Cluster Leadership and Coordination

• Provide overall technical leadership in the visioning and formulation of Cluster Strategies, vision, goals and pertinent policies, and coordination and monitoring mechanisms for enhancing predictability and effective coordination, collaboration and the timely delivery-of emergency response programmes, globally.

• Coordinate and manage the day to day activities of the Global WASH cluster, including facilitating work-planning and ensuring oversight of the duster work-plan (and periodic amendments).

• Facilitate regular contact and information flow between member agencies and individuals as required, and in accordance with the Principles of Partnership, to maintain excellent relationships and harmonized approaches and activities across the sector, and to facilitate satisfactory. completion of all interagency projects and commitments in the Cluster work plan.

• Oversee all administrative and budgetary processes required to support the coordination of the Cluster work­plan, including management of support staff, volunteers, interns and consultants as required.

• Monitor trends in emergencies and analyses their causes and the effectiveness of strategies to· address them.

• Work with cluster partners to adjust cluster response strategies in emergency and contingency plans accordingly to best meet Global Cluster goals.

• Support GWC fundraising activities and donor reporting.

Support to Country-level Clusters/Sector Coordination

• Provide overall guidance on the establishment and activation of cluster at country levels, including identifying surge capacity, advising on cluster strategy development and how-to monitor and track Cluster performance (including developing performance monitoring indicators).

• Provide overall guidance in development and establishment of contingency and preparedness plans.

• Provide direct guidance and support to country-level Clusters in coordination with Regional Offices/cluster support   mechanisms. Maintain regular contact/communication with country duster coordination staff, with focus on priority countries; undertake field visits in order to support, monitor and’ evaluate country cluster coordination arrangements, emergency response strategies plan and programme. Identify problems- and propose remedial action. Identify alternative courses of action, to accelerate/improve the effectiveness of emergency response programme. Upon declaration of a Level3 emergency, ensure suitable qualified Cluster Coordinator is deployed within agreed time frame (including sell) and capacity build if required.

Cluster Performance Management

• Plan and-coordinate humanitarian response evaluation exercise and periodic/annual sector review meetings of the GWG·partnership with donors, government counterparts and other stakeholders and oversee the preparation of status reports. Follow up on the implementation of recommendations to further enhance Cluster response in emergencies.

• Ensure appropriate mechanisms are in place for monitoring performance, the sharing of lessons and experiences, and ensuring the overall IASC goals and objectives are met.

• lnter Agency/lnter-sector coordination, ensure that appropriate mechanisms are in place to facilitate inter-cluster (inter sectoral) planning, coordination and action. Ensures integration of cross-cutting issues in WASH Global Cluster activities, such as gender/disability/AAP, etc.

• Represent the GWC within relevant IASC/OCHA meetings· and fora and promote understanding of and’ Support for the sector. Ensure that the GWC has adequate access to decision-making processes and fora within-the humanitarian sphere.

UNICEF Policies and Procedures

• Assist in mainstreaming Cluster activities/accountabilities within UNICEF’s internal emergency policies and procedures by working together with EMOPS, PD, DHR, Supply and other divisions/ sections as needed.

To qualify as an advocate for every child you will have…

  • Advanced university degree in one of the disciplines relevant to the following areas: Public Health Engineering, Hydrology, Sanitation Engineering, geoscience, environmental science, international development or a field relevant to international WASH related development assistance.
  • Ten years of progressively responsible professional work experience in UN development/humanitarian organizations, other international development/humanitarian Non-governmental Organization (NGO’s) and/or national government agencies concerned with disaster risk reduction/response and/or public health engineering.
  • Proven experience managing and coordinating humanitarian/development programmes related to water and sanitation that include multiple stakeholders.
  • Experience working in countries in crisis required.
  • Expert knowledge of the technical areas of WASH programmes undertaken by UNICEF and cluster partners.
  • Expert technical leadership and knowledge of theories and principles in undertaking WASH in emergencies and development work
  • Excellent knowledge and understanding of UN reform and the Cluster Approach.
  • Fluency in English and a second UN language.

For every Child, you demonstrate…

UNICEF’s values of Care, Respect, Integrity, Trust, and Accountability (CRITA) and core competencies in Communication, Working with People and Drive for Results.

The functional competencies required for this post are…

  • Formulating Strategies and concepts
  • Analyzing
  • Relating and Networking
  • Deciding and Initiating Action
  • Persuading and Influencing

Core competencies

  • Builds and Maintains partnerships
  • Demonstrates self- awareness and ethical awareness
  • Drive to achieve results for impact
  • Innovates and embrace change
  • Manage ambiguity and complexity
  • Thinks and acts strategically
  • Works collaboratively with others
  • *Nurtures, leads and manages people

*The competency area, Nurtures, Leads and Manages People, is an additional competency for managers and leaders with people management responsibilities.

View our competency framework at (this is the link to the new Competency Framework)

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.


Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Advertised: W. Europe Standard Time
Applications close: W. Europe Daylight Time





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