Assistant Director (Programs, Nicholas School of the Environment (NSOE))

Duke University

Durham, NC, US

Duke University:

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

3-year full-time position (May 2020 (expected) – April 2023)

Occupational Summary

The Nicholas School of the Environment (NSOE)’s executive education program includes environmental-related non-degree custom and open enrollment short courses that are offered both online and in-person.

This position will work within the Career and Professional Development Center (CPDC) and report to the Assistant Director of Exec Education. This position serves as the lead coordinator of a new grant-funded executive education program, “Water Innovation and Leadership Development” (WILD). Position plans, leads, develops, recruits for, administers and evaluates this leadership training program for water manager professionals from across the country. This position develops and advises on program-related policies and processes, as well as other executive education activities, as appropriate.

This is a term-limited, full-time, exempt position for the time period of May 2020 (expected) – April 2023, requiring Monday through Friday work schedule on Duke’s Durham, NC campus. Must be able to work periodic early morning, evening, and weekend hours in support of programming and NSOE activities, including monthly web conference sessions held in the evening. Must be willing to travel 1-3 weeks per year, or as needed. A three-year commitment to this position is expected.

Work Performed

Course Development, Management & Implementation – WILD

Plan, develop, coordinate and implement the grant-funded program “Water Innovation and Leadership Development”. This includes directing, planning, and executing high-quality professionally-oriented seminars, conferences, workshops, distance-learning sessions, and events. Includes development of program content and schedules, participant recruiting, faculty identification and coordination, managing contractual arrangements, evaluation of programs and preparation of related reports. May include supervisory responsibilities for temporary staff or student assistants.

Manage all course logistics related to WILD, including travel arrangements for instructors and participants, catering, transportation, etc. Facilitate invoices and instructor payments. Provide course-related administrative support to instructors and Assistant Director of Exec Education, including copying, shipping, ordering supplies, presentation support, etc.

Communicate with and direct instructors and staff director(s) throughout program development and implementation to set deadlines, maintain schedules, collect materials, review and update content provided, create and organize course websites, and manage the production of the course content and materials to ensure a quality product. Manage the development of professional, quality course materials.

Coordinate, facilitate, and participate in monthly, evening web conference meetings with participants, leadership advisor(s) and instructor(s) (~ 6-12 per year). Manage online technology and communication tools including Learning Management Systems and webconferencing tools. Support instructors and participants in online learning best practices and recommendations.

Work with faculty to design and implement new classes as part of the program. May collaborate in the development of new partnerships, new proposals, or custom opportunities.

Recruit course participants through targeted strategy. Prepare and execute a marketing plan to include development of marketing strategies, and design and develop content for publicity material. Collaborate with Communications and Marketing team for both materials development, marketing, and social media.

Build program application and evaluation rubric with instructional team, and assess applicants based on their potential for leadership training. Survey and assess applicants for their training needs, strengths, and areas for growth.

Monitor the effectiveness of programs through evaluation at set intervals through the development of assessment tools. Recommend and implement modifications to improve program effectiveness, as appropriate.

Prepare reports, as appropriate and required, to funders.

Oversee budget and manage expenditures for the program, following all applicable rules; verify and reconcile expenditure of budgeted funds. Work closely with grants and contracts manager. Prepare course cost estimates; supervise all purchases and rentals; manage contractual arrangements.

Support program alumni through several alumni events as well as develop and implement additional alumni engagement strategies, including newsletters, online platforms, or other peer-to-peer opportunities.

Grow program resources and networks through relationship building with students, instructors, teaching assistants, project partners, and other Nicholas School departments.

Identify and establish partnerships with professional associations, as appropriate.

General Exec Ed and Student Services Administration

Support, as directed, general exec education programs in a similar capacity as above.

Support CPDC and Student Services programs and events including, but not limited to, admitted students’ weekend, recruitment, Masters Project symposia, graduation. Engage in team meetings and retreats.

Support diversity, inclusion, and equity initiatives.

Perform other related duties incidental to the work described herein.

Preferred Qualifications

  • Master’s degree and/or content-relevant program experience, including leadership programs; executive education; water or public utility management; higher education administration
  • Experience in curriculum design, marketing, administrative management or business to acquire skills necessary to plan, develop and coordinate an executive education program
  • Experience working effectively with faculty and instructors
  • Demonstrated experience planning, implementing, and leading events, class administration and support, and/or project management.
  • Must be able to independently plan and execute high-quality program with minimal supervision.
  • High level proficiency in Microsoft Word, Excel, PowerPoint and email. Must be comfortable and experienced in using technology.
  • Experience with online learning, web conferencing, learning management systems, or online learning communities.
  • Experience with using social media in an outreach and marketing capacity is a plus
  • Strong organizational skills, ability to multi-task and produce quality work independently in a timely fashion. Attention to detail is critical.
  • Excellent oral and written business communication skills. Experience working with faculty, staff, students, and external customers.
  • Requires flexible hours (some early mornings or late evenings, and occasional weekends), ability to travel 1-3 weeks per year, and facilitation and attendance of monthly webconference sessions in the evening. Occasional heavy lifting required during set-up and breakdown of events.

Required Qualifications

Education

Work requires analytical, communications and organizational skills generally acquired through completion of a bachelor’s degree program.

Experience

Work generally requires two years experience in personnel, college or university administration, or a related field to acquire skills necessary to provide program management, advising and general administrative support.  OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

The Nicholas School of the Environment (NSOE) consists of on-campus master’s, doctoral and undergraduate programs, as well as online master’s programs and non-degree executive education programs. The Student Services Office supports all day-to-day operations, including career and enrollment services, for 350 professional students, administrative support for undergraduate majors and minors and doctoral students, and visiting exec ed students.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual’s age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


POSITION TYPE

ORGANIZATION TYPE

EXPERIENCE-LEVEL

DEGREE REQUIRED