SRO nationals: WASH Project Officer

Norwegian Refugee Council (NRC)

Amman, , JO


NRC currently has more than 2,000 staff in the Middle East region assisting people displaced by conflict in Syria. As a leading humanitarian organization, we support displaced persons by implementing programs across the Shelter, Education, Food Security, Information Counseling and Legal Assistance (ICLA) and Water, Sanitation and Hygiene (WASH) sectors with strong protection and resilience focus integrated into our programs. In the Middle East, NRC has over 3000 staff dedicated to assisting people affected by the conflict in Jordan, Syria, Lebanon, Iraq, and Palestine. Its humanitarian interventions are based upon its programming expertise in the Core Competencies of Shelter, Education, Water and Sanitation Hygiene, Food Security, along with Information Counselling and Legal Assistance (ICLA) to forcibly displaced people.  The Syrian Crisis is well into its eight-year, but the level and intensity of conflict in the country remain high.  Humanitarian and protection needs continue to grow inside of Syria as a result of the ongoing conflict and consequent complex emergency situation in which displacement is both massive and widespread.

Our Ideal Candidate:

We are seeking a motivated professional individual to join our Syria Response Office’s operations. The ideal candidate must have a minimum of 2 years of experience of project implementation in humanitarian/recovery contexts. Along with previous experience from working in the Water and Sanitation Sector. Also, relevant expertise is required. The candidate must be fluent in both Arabic and English, both written and verbal with proficiency in Microsoft Office applications, mainly excel and word. the candidate must be a Bachelor’s Degree holder in the Civil, Water and Environmental Engineering, or similar.
The purpose of the WASH Project Officer position is to support the implementation of the day to day activities of the WASH project and assist the team in coordinating all related activities remotely. The position ensures effective quality control, planning of activities, monitor implementation, provides advice and technical support to teams in the field office and makes sure that resources are used effectively.

Specific responsibilities:

– Project Implementation. As delegated by line-manager, responsible for supporting the successful implementation of all WASH projects delivered through direct implementation modalities throughout the full project cycle. This includes – but is not limited to – Administers the project’s activities including raising purchase requisitions, preparation of payment supporting documents, and maintaining the project’s archive, as well as providing technical support to the other field officers in regards to Mobenzi data verifications.

– Technical Quality. Responsible for supporting technical quality in accordance with the agreed NRC Syria Response Country and CC Strategies, tools and guidelines. This includes – but is not limited to – ensuring that all the data delivered by field staff are relevant and according to the agreed-upon specifications and SoP’s, as well as performing daily checks on the data collected at field level. Assessments. As delegated by line-manager, responsible for supporting WASH technical components of Area Office-level needs assessment. This will include Rapid Needs Assessments (RNAs), Multi-Sector Needs Assessments (MSNAs), Detailed/Sectoral Assessments, and construction assessments (including BoQs)

– Project M&E. As delegated by line-manager, responsible for accurate and high-quality Monitoring and Evaluation of NRC’s WASH or related activities, including information management and archiving. This will include – but is not limited to – the successful implementation of construction/process, output and outcome monitoring conducted by NRC, implementing partners and/or third parties. M&E activities will be conducted in accordance with the Syria Response M&E Strategy, tools and guidelines.
– Safe Programming. Responsible for supporting protection mainstreaming in WASH or related activities throughout the project cycle. This includes – but is not limited to – ensuring safety and dignity of beneficiaries, understanding their diverse needs, enabling meaningful access to NRC’s services, ensuring adequate accountability to affected populations, ensuring adequate participation and consultation, and supporting the realisation of their human rights. All project activities will be conducted in accordance with the Safe Programming Strategy, tools and guidelines.

– Collaboration. The position holder is responsible for maintaining a collaborative working environment with other team members, both within the Shelter & WASH project team, within other Core Competencies and with the Support Team.

We can offer

Contract Period: till 31/12/2020

Salary/benefits: According to NRC’s salary scale and terms and conditions 

Duty Station: Amman, Jordan 





IHE Delft Institute for Water Education - MSc in Water and Sustainable Development