U.K. nationals: Director, Governance, Environment and Public Value

Ofwat (Water Services Regulation Authority)

Birmingham, , GB


Birmingham, West Midlands, B5 4UA : London, WC1B 3HF

About the job


This role is at the heart of our new Performance and Outcomes cluster, which aims to implement Ofwat’s new strategy ‘time to act, together’. The cluster will deliver the best outcomes for customers, society and the environment by driving improvements in company performance informed by intelligent monitoring, and developing and implementing regulatory policy through a variety of tools and relationships.

Role expectations
This role will lead the Governance, environment and public value work stream. This is a wide ranging role where you will be responsible for encouraging and incentivising companies to work in the long-term interest of society and the environment.

Job description

Key deliverables

This role will be responsible for:
• Work on strengthening the board leadership, transparency and governance of regulated water companies in line with Ofwat’s published principles so that we can be sure that they are meeting the highest standards of behaviour reflecting their unique position as the monopoly providers of an essential service to the public. This will involve cross-sector work as well as company deep dives and monitoring to assess their performance. You will also be engaging directly with Non-Executive Directors (NEDs) of water companies, taking part in pre-appointment meetings for all new NEDs and developing Ofwat’s engagement with Boards.
• Developing the concept of Public value as it applies to the water sector and assessing ways to promote and incentivise this approach amongst companies. With their clear geographical and environmental footprint, water companies are ideally placed to provide wider benefits to society in carrying out their core functions. Examples of creating public value could include using nature based solutions rather than hard infrastructure in water and wastewater treatment processes, or deciding to locate training facilities in deprived communities to stimulate local economic development.
• Developing Ofwat’s role in protecting the environment. The environment is an integral part of everything we do. You will lead our programme of environmental work, alongside other regulators and UK and Welsh Governments. This will include ensuring future environmental investment programmes and plans for the water sector bring forward the greatest strategic benefits and exploring how we can best use natural capital accounting methods to evaluate companies’ activities.
For this role you will be a thought leader in public and regulatory policy with a strong delivery focus and ability to drive tangible progress in areas where thinking is still evolving. You will be able to manage a wide portfolio of activities leading a diverse team of specialists and generalists with high degree of autonomy. You will have a strong understanding of how to promote good governance and assess impact as well as having a good knowledge of environmental policy thinking. You will need strong communication skills, a proven ability to engage with stakeholders in the public and private sectors and ability to work collaboratively across organisational boundaries.


Professional requirements
Educated to degree level or equivalent in relevant area.

Strong policy development skills and track record of thought leadership in regulatory/infrastructure space.
Ability to manage a complex portfolio of work with a high degree of autonomy and deliver an ambitious agenda.
Proven leadership and team management as well as an ability to work collaboratively across organisational boundaries.
Strong stakeholder management experience and communication skills.
Ability to identify opportunities and take the initiative to deliver Ofwat’s strategic objectives, leveraging analytic skills and resources inside and outside the organisation.
Experience of working in a regulated sector, either for a regulator, regulated company or policy making


Project management and leadership.
Environmental Policy.
Public and regulatory policy



Annual leave

On appointment the post holder will be entitled to 25 days annual leave plus 10½ days’ public and privilege holidays a year. Annual leave entitlement will be increased by one day for each year of continuous employment with Ofwat, up to a maximum leave allowance of 30 days.

On appointment, you are eligible to join the Civil Service Pension. The Civil Service offers a choice of defined benefit and stakeholder pensions, giving you the flexibility to choose the pension that suits you best. We offer you a choice of two types of pension.

Ofwat benefits

We also offer a range of additional benefits. These include:
• access to our package of benefits via our ‘Edenred’ scheme. This is a voluntary benefits scheme where staff have access to exclusive discounts on a range of goods and services such as retail outlets, theatre tickets, holidays, insurance and gym membership;
• cycle-to-work scheme;
• season ticket loan for travel between home and office;
• flexible working arrangements;
• fees paid for membership of relevant professional bodies;
• regular professional development;
• health and wellbeing initiatives; and
• free eye tests and contribution towards lenses/spectacles for VDU users, if appropriate

Things you need to know


Successful candidates must pass a disclosure and barring security check.

Selection process details

How to apply
Applications should include a:
• curriculum vitae (CV);
• covering letter or supporting statement that outlines the contribution you can make to Ofwat, including how you feel you meet our professional requirements and demonstrate behaviours outlined in our competency framework;
• completed CV supplement form; and
• completed diversity monitoring form. This form is not mandatory.
Please email your CV and supporting documents to [email protected] by the closing date.
If you are unable to make an electronic application, you may submit your application on paper. Please contact us to find out how.

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information

Contact point for applicants

Job contact :

Name :


Ofwat Recruitment

Email :


[email protected]


Recruitment team :

Email :


[email protected]

Further information





IHE Delft Institute for Water Education - MSc in Water and Sustainable Development