Facilitation of WASH Operational Coordination Training

United Nations Children's Fund (UNICEF)

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The cluster approach ensures clear leadership, predictability and accountability in international responses to humanitarian emergencies by clarifying the division of labor among organizations and better defining their roles and responsibilities within the different sectors of the response. It aims to make the international humanitarian community better organized and more accountable and professional, so that it can be a better partner for the affected people, host governments, local authorities, local civil society and resourcing partners.

UNICEF, as highlighted in their Core Commitments for Children in Humanitarian Action, is fully committed to inter-agency humanitarian reform and supports this through provision of leadership and participation in assigned clusters and sectors. UNICEF is currently developing the protocols and procedures to ensure an efficient and effective cluster system in the WASH sector.

The WASH Operational Coordination (WOC) training is the standard Global WASH Cluster training for WASH coordination platform staff. The training has been identified as need in the Latin America and Caribbean region, in Burkina Faso and DRC to reinforce the coordination capacity of the UNICEF staff and partners.

Latin America and Caribbean region: Since 2008, there is a humanitarian WASH platform in the region with the objective to promote the development of competencies in Disaster Risk Reduction (DRR), emergency preparedness and response in the WASH sector for the LAC countries – including decision makers -, fostering a culture of reduction / risk and resilience in that sector.

Based on a gap analysis undertaken in 2018, supported by the GWC, to identify the needs for strengthening the preparedness, response and resilience capacities of the WASH sector at the regional and national levels, understanding the humanitarian coordination mechanism and being able to use operational tools to make it effective at country level, is a key step.

In that context, the regional office under the umbrella of the regional platform decided to organize a WOC training based in Panama to reach a maximum of audience from the region, and also cascade the knowledge to the countries.

Burkina Faso: The country is facing a protection crisis following the escalation of violence, which, since January 1, 2019, has led to an unprecedented deterioration in the country’s humanitarian situation. Growing insecurity has resulted in a rapid increase in the forced displacement of people, both within their own regions and to other, safer, areas of the country.  Despite an active existing platform since 2013, the cluster approach has been officially launched in 2019 to support the current WASH response, and UNICEF as the lead agency, is guaranteeing the quality of the coordination mechanisms.  In addition in the SAHEL region, there is various activated WASH cluster or national humanitarian WASH cluster platforms supported by UNICEF, that could be benefit of this training.

DRC: DRC being affected by a large-scale and multifaceted humanitarian crisis, with an estimated number of 12.8 million people in need of assistance and protection in 2019, the humanitarian WASH cluster is composed of 165 members approximatively distributed in 5 hubs.  Coordination is paramount to set priorities and to ensure relevant and effective WASH responses accross the country. There is a need to train UNICEF staff and partners to reinforce the coordination mechanisms, and to ensure a better use of the operational tools as all levels.


Lead the preparation and delivery of the 3 WOC trainings in Panama in April, Burkina Faso in June, and DRC during the last trimester of the year


  • Delivery of the training, using the standard GWC WOC material and methodology for Latin America (Panama), in Spanish (7 days)
  • Translation of the standard GWC WOC material in French (10 days)
  • Delivery of the training for West and Central Africa (Burkina Faso), in French (7 days)
  • Delivery of the training, using the standard GWC WOC material and methodology for DRC, in French (7 days)
  • 3 training reports using standard GWC format for the 3 trainings (3 days: 1 day per report)


The consultant is in charge of the technical aspects of the training organization and of the overall supervision of the training process including the translation and contextualization of the training. To be noted:

  • Participants selection and invitation, in-country logistics and administrative organization are the responsibilities the UNICEF Regional Office  (RO)in the Latin American Region (based in Panama) and in the West African Region (based in Senegal) and UNICEF Country Offices (CO) of Burkina Faso and DRC;
  • Official communication between GWC, the RO and the CO regarding the training is the responsibility of the GWC Deputy Coordinator.

Payment Schedule

The proposed payment schedule for this assignment is upon submission of completed deliverable based on satisfactory performance.

Installments will be as follows:

  • Advanced payment, upon signature of the contract, to cover plane ticket and fees during the training
  • Second payment upon completion of the training in Panama and validation of the training report by GWC
  • Third payment upon completion of the training in Burkina Faso, including translation, and validation of the training report by GWC
  • Fourth and final payment upon completion of the training in DRC and validation of the training report by GWC

UNICEF reserves the right to withhold all or a portion of payment if performance is unsatisfactory, if work/outputs is incomplete, not delivered or for failure to meet deadlines. All materials developed will remain the copyright of UNICEF and UNICEF will be free to adapt and modify them in the future.

Conditions of work

The consultant will report to the Global WASH Cluster Deputy Coordinator. The contract is effective from 1st March until 31st of December 2020. The assignment is home-based with travels to Panama (7 days), Burkina Faso (7 days) and DRC (7 days).


The successful entity is required to meet the following criteria:

  1. A Master degree and 10 years of experience in relevant field – Extensive work experience relevant to this consultancy may be considered as a replacement for formal qualifications.
  2. Strong theoretical and practical background in cluster coordination and strategic planning
  3. Demonstrated communication skills, in particular pertaining to the humanitarian sector.
  4. Proven experience in strategic WASH Cluster Coordination field;
  5. Fluency in English, Spanish and French required. The post holder will have at least CEFR level C1 in French, level B2 in English and Spanish or will be able to demonstrate equivalent levels in the following languages.

For every child you demonstrate…

UNICEF’s values of Care, Respect, Integrity, Trust, and Accountability (CRITA) and core competencies in Communication, Working with People and Drive for Results.


Interested  candidates should submit:

  1. A CVs and/or Personal history form (downloadable from http://www.unicef.org/about/employ/files/P11.doc). Alternatively, if a candidate profile in the UNICEF e-Recruitment System is available, you may download it and submit it as part of application.
  2. A financial offer, with a daily rate in USD up to a maximum of USD450/day, as well as an offer for the travel to be undertaken.
  3. Evidence of similar relevant work experience.

Only shortlisted candidates will be contacted.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Opening Date Thu Jan 30 2020 16:00:00 GMT+0100 (Central European Standard Time) W. Europe Standard Time
Closing Date Fri Feb 07 2020 23:55:00 GMT+0100 (Central European Standard Time)