WASH Cluster Coordinator

United Nations Children's Fund (UNICEF)

Caracas, , VE

The humanitarian needs of children in Venezuela are immediate, immense and growing. An estimated 3.2 million children in Venezuela need urgent assistance due to the current socio-economic and political crisis. Since 2018, UNICEF has rapidly increased its presence and programs in Venezuela to respond to the growing humanitarian needs of children.  

UNICEF has strengthened its work with a broad spectrum of partners and stakeholders to provide vulnerable children affected by the economic crisis with support in education, health, nutrition, water, sanitation, hygiene, and protection. In line with the 2019 Humanitarian Response Plan (HRP) for Venezuela launched by the United Nations and its partners, UNICEF launched the first appeal to provide humanitarian assistance to 1.3 million people, including 900,000 children. A second appeal will aim to meet the needs of children during 2020.  

How can you make a difference?

UNICEF is the Cluster Lead Agency for the WASH Cluster, the Nutrition Cluster, Education Cluster and Child Protection Working Area of Responsability.

On behalf of UNICEF the purpose of this post is to provide leadership and facilitate the processes that will ensure a well-coordinated, strategic, adequate, coherent, and effective response by participants at country level for WASH Cluster in Venezuela, according to 6+1 Core Coordination Funtions.


The post holder has joint responsibility with UNICEF, resourcing partners and all cluster participants at the national and sub-national level for the efficient management and functioning of the WASH Cluster encompassing the following:

  • Maintain and reinforce an appropriate humanitarian coordination mechanism, contributing amontg others to Service Delivery of WASH Response;
  • Keep a result-based coordination and monitor performance of the core cluster functions.
  • Ensure technical assistance, guidance and quality assurance oversight about main work lines of sector partners (WASH at community level, household water treatment and storage, community engagement, link with other sectors, etc.)
  • Strengthen pre-existing sectoral coordination at national and sub-national level through increased predictability and accountability;
  • Build complementarity of partner actions: avoiding duplication and gaps;
  • Ensure adequate resources are mobilized and are equitably allocated for the effective functioning of the cluster and its response;
  • Effective and comprehensive integration of relevant cross-cutting issues, accountability to affected population, including age, gender, environment and HIV/AIDs;
  • Maintain flexibility within the cluster to respond to changes in the operating environment, evolving requirements, capacities and participation;
  • Effectively use and transfer information to, from and between cluster participants and other stakeholders;
  • Coordinate with other clusters (including through inter-cluster coordination fora), humanitarian actors, government counterparts, and relevant authorities for operational planning, engagement and active contribution of operational partners;
  • Be accountable to the affected population through effective and inclusive consultative and feedback mechanisms.
  • Ensure technical assistance, effective communication, reporting, engagement and coordination between national and sub-national coordination levels.

The post holder is accountable to:

  • The WASH Cluster Coordinator is accountable by the UNICEF Representative in Venezuela and will be managed by the Representative or other delegated manager as appropriate.
  • Participants of the Venezuela WASH cluster, who will in turn ensure that they deliver on their agreed minimum commitments (see IASC Reference Module for Cluster Coordination at the Country Level and Core Fonctions of WASH Cluster)
  • Inter-cluster coordination bodies established by the HCT/UNOCHA
  • Affected populations through agreed mechanisms


Core cluster functions:

  1. Supporting service delivery
  • Provide a platform to ensure that service delivery is driven by the agreed strategic priorities
  • Develop mechanisms to eliminate duplication of service delivery
  • Provide technical assistance to partners
  • Capacity building of partners
  1. Informing strategic decision-making of the HC/HCT for the humanitarian response
  • Needs assessment and gap analysis (across other sectors and within the sector)
  • Analysis to identify and address (emerging) gaps, obstacles, duplication, and cross-cutting issues.
  • Prioritization, grounded in response analysis
  1. Planning and strategy development
  • Develop sectoral plans, objectives and indicators directly support realization of the HC/HCT strategic priorities
  • Application and adherence to existing standards and guidelines
  • Clarify funding requirements, prioritization, and cluster contributions to HC’s overall humanitarian funding considerations (Flash Appeal, CAP, ERF/CHF, CERF)
  1. Monitoring and evaluating performance
  • Monitoring and reporting on activities and needs.
  • Measuring progress against the cluster strategy and agreed results.
  • Recommending corrective action where necessary
  1. Building national capacity in preparedness and contingency planning
  • Emergency response preparedness (ERP) is dependent on Venezuela coordination structure
  • Contingency planning/preparedness for recurrent disasters whenever feasible and relevant.
  1. Supportin robust and evidence-bases advocacy
  • Identify advocacy concerns to contribute to HC and HCT messaging  and action
  • Undertaking advocacy activities on behalf of cluster participants and the affected population

6+1. Accountability to affected populations

  • Mainstreaming of AAP in each core function of cluster
  • Build capacities on AAP.
  • Support the integration of AAP mechanisms in WASH response, from needs evaluation, planning to implementation and monitoring.

The post holder will lead and contribute to reach the Minimum Requirements for National Humanitarian WASH Coordination Platforms for the 6+1 Core Cluster Functions.

To qualify as an advocate for every child you will have…


  • University degree, preferably at an advanced level in water, sanitation and hygiene.
  • Extensive work experience relevant to this post may be considered as a replacement for formal qualifications.
  • Formal training in cluster coordination an advantage or/and 5 years of experience in WASH cluster coordination or/and WASH Humanitarian work.
  • Fluency in English and Spanish is required.


  • At least 5 years progressively responsible humanitarian work experience with UN and/or NGO, including programme management and/or coordination in the first phase of a major emergency response relevant to the cluster
  • Experience in WASH response in Venezuela and/or WASH coordination in Venezuela is considered an asset
  • Extensive work experience outside the humanitarian sector which is relevant to this post may be considered as a replacement for humanitarian experience.

For every Child, you demonstrate…

UNICEF’s values of Care, Respect, Integrity, Trust, and Accountability (CRITA) and core competencies in Communication, Working with People and Drive for Results.

  •  Understands the rationale behind Humanitarian Reform, its main components and recent developments including the Transformative Agenda.
  • Understands, uses, and adapts the tools, mechanisms, and processes developed as part of Humanitarian Reform
  • Demonstrates commitment to Humanitarian Principles: https://docs.unocha.org/sites/dms/Documents/OOM-humanitarianprinciples_eng_June12.pdf
  • Demonstrates commitment to Principles of Partnership: http://www.globalhumanitarianplatform.org/doc00003804.doc
  • Understand, use and apply WASH Coordination Core Fonctions and Minimum requirements.
  • Communicates, works, and networks effectively with a wide range of people to reach broad consensus on a well-coordinated response, and demonstrates leadership where required
  • Thinks and acts strategically and ensures that cluster activities are prioritised and aligned within an agreed strategy
  • Demonstrates commitment to the cluster and independence from employing organisation
  • Builds, motivates, and leads the cluster coordination team
  • Successful track-record in presenting complex issues to various stake holders effectively, sensitively, and within professional poise

Professional Skills

  • Ability to build trust, develop, and maintain effective working relationships with respect for diversity
  • Commitment to the UNICEF’s values and guiding principles
  • Communicates effectively including: tailoring languages, tone, style, and format to match audiences; actively listens to perspectives of stakeholders and team members; interpreting messages and respond appropriately; speaking and writing clearly and efficient; and makes presentations in public with confidence
  • Conscientious and efficient in meeting commitments, observing deadlines, and achieving results
  • Fosters innovation and empowers management
  • Excellent oral and written communications skills, as well as analytical skills, with an exemplary ability to identify problems and propose solutions
  • Strategic thinking and decision-making skills, with a commitment to excellence
  • Strong interpersonal, team work, and self-management skills, as well as mature judgment
  • Ability to perform under pressure while maintaining a sense of humor

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.


Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Opening Date Tue Jan 28 2020 14:00:00 GMT+0100 (Central European Standard Time) Venezuela Standard Time
Closing Date Wed Feb 05 2020 04:55:00 GMT+0100 (Central European Standard Time)






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