WASH Working Group Information Manager (Northeast Syria)

Solidarités International

Erbil, , IQ

Desired start date: 15/02/20
Duration of the mission: 6 to 9 months
Location: Iraqi Kurdistan (Erbil/Dohuk) with regular field missions in NES (Amuda and Derek).

  • Type and content of program:

Syria mission is dedicated to work on 2 main challenging areas: Northeast (NES) and Northwest (NWS) Syria to provide lifesaving activities to the population affected by the conflict. Main current activities are related to emergency wash (water distribution and rehabilitation) and distribution of essential NFI (winterization, hygiene, shelter, new arrival kits, etc..) and cash.  The mission has been expanded in 2018-2019 through a major consortium with 4 partners led by SI. The consortium will support equitable and safe access to essential basic services including WASH, Shelter and Health, for the most vulnerable populations affected by conflict and displacement in Northeast Syria.

Since the recent developments in NES, its response is operating semi remote management from Erbil with intermittent field visits.

  • Mission: size, bases, budget, number of expatriates and national staffs:

There are 3 implementing bases inside Syria, one Syria liaison office in Erbil, Iraq with the main Coordination office and Northwest senior teams based in Amman, Jordan. The total financial volume of the mission is planned at 23 million EUR for 2020. The mission is foreseen to maintain a number of roughly 45 expatriates and 250 national employees, with a high possibility of a slight increase due to new funding opportunities.

About the job

The WASH Sector Working Group Information Manager is in charge of setting up operational information systems (specifications, tools design, data centralization, quality assurance). She/He is in charge to train partners to use the tools and templates. The position will be based in Erbil/Dohuk with regular field missions in NES, in Amuda and Derek.

The IM WG will work under the umbrella of the NES Forum working groups coordination mechanism and with the Whole of Syria cluster system.

Upon requests, he/she is in charge to produce maps.

General objectives:

The purpose of this position is to provide leadership and facilitate the processes that will ensure a well-coordinated, strategic, adequate, coherent, and effective response by WASH actors in NES.

Mains activities:

  • Participate in developing the sectoral information management strategy in accordance with WASH Cluster guidelines and context specific requirements.
  • Participate in Whole of Syria HPC workshop and meetings.
  • Specify information systems for the WASH sector needs;
  • Design and/ or update information systems and associated procedures;
  • Work in collaboration with its counterparts in the other working groups and partners.
  • Provide ad hoc information and data analysis for the WASH WG, WASH partners, NES Forum and ISWG;
  • Provide reporting trainings (4W) and identify technical training needs of WASH partners;
  • Produce maps and infographics in regular and ad hoc basis.
  • Lead, Design, conduct and support WASH surveys and assessments;
  • Report in an timely and accurate manner to WoS, ISWG and NES Forum the WASH Sector activities, achievements and gaps.

Your profile

  • Expertise in data storage and file management
  • Knowledge of MS Excel or MS Access (e.g. pivot tables and functions);
  • Proven technical expertise for managing data capture and storage, for analyzing diverse datasets, and presenting information in understandable tables, charts, graphs and reports for various individuals and groups;
  • Ability to process and analyse complex information.
  • Excellent knowledge and skills on conducting surveys, monitoring and evaluation
  • Knowledge of establishing and managing basic websites (e.g. UNOCHA’s Humanitarian Response platform);
  • Proven expertise in designing, adapting and using IM tools and proven skills in using GIS and map-making packages, and in web design and software development are an asset


  • Fluent English with excellent writing capacities is mandatory
  • Arabic or Kurdish language skills desirable

Si will offer you

Solidarités International will offer you:

A salaried position including 10% annual leave allowance paid monthly, and a monthly per diem of 700 USD a month. Please note that salary is not negotiable with SI.

Vacation: During the assignment, a system of alternation between work and time off is implemented at the rate of on 7 working days every three months. For a one-year assignment, the expatriate will have a 7 working days break at 3/6 and 9 month (with 850 USD allocated by SI).

To these break periods, it is necessary to add the granting of 1 additional rest day per month worked (i.e. 12 days in addition for a 1-year contract)

Social and medical cover: Expatriates benefit from an insurance package which reimburses all healthcare expenses (including medical and surgical expenses, dental care and ophthalmological expenses, repatriation) and a welfare system including war risks. Essential vaccination and antimalarial treatment costs are refunded.

For further information about Solidarités International, please consult our website:  http://www.solidarites.org/en/

Living conditions :

Accommodation will be in the SI guesthouse, which is spacious and comfortable. In the specific area where the position is located, security situation is stable (no curfew), with possibilities to socialize due to the presence of other INGOs.

Security inside NES is volatile and justifies specific arrangements for accommodation and displacements in the areas of intervention. Adherence to strict security procedures is necessary, while the security levels can vary according to the different geographical locations and the changes of context.

The highly volatile context as well conduct the program department to design and implement activities with a strong focus on access and acceptance.

Application process

Does this description fit you? Please send us your CV and Cover letter in English. CV only applications will not be considered. 

NB:  The vacancy may close before the deadline. Thank you for your comprehension 




IHE Delft Institute for Water Education - MSc in Water and Sustainable Development