Local recruitment: Research Analyst 1

City of Toronto

Toronto, ON, Canada 🇨🇦

  • Job ID: 36678
  • Job Category: Policy, Planning & Research
  • Division & Section: Toronto Water, TW Environment and Administration
  • Work Location: 2126 Kipling Avenue, Toronto ON M9W 4K5
  • Job Type & Duration: Full-time, Permanent
  • Hourly Rate: $42.72 – $46.81, TF0302, Wage Grade 13
  • Shift Information: Monday to Friday, 35 hours per week
  • Affiliation: Local 79 Full-time
  • Number of Positions Open: 1
  • Posting Period: 31-Mar-2023 to 18-Apr-2023

Major Responsibilites:

  • Conducts research on topics involving collection of data/information from sources such as work management systems, other levels of government, utilities, libraries, other departments and community agencies through executing literature searches and utilizing other social, economic and scientific research methods. Develops and administers questionnaires.
  • Researches and analyzes data and provides technical expertise on technologies, policies and procedures relating to pollution prevention, environmental acts and regulations, program development and planning issues related to water/wastewater including environmental matters.
  • Collects, analyzes, evaluates and interprets information/findings to develop recommendations for improvement to existing Departmental projects, policies and services and in the development of theories, concepts and objectives for new Departmental projects, policies and services.
  • Identifies and monitors information and environmental needs of the community (i.e. possibly to forecast problematic areas and needs).
  • Provides policy analysis and research support on a broad range of business, environmental and strategic issues (i.e. economic, infrastructure, etc.).
  • Writes reports based on research and analysis for Senior Management. Documents findings, supporting data, and recommendations. Prepares and co-ordinates briefs and summary reports on subjects such as legislative changes, research information and implications of findings, program and water management analysis, technologies and equipment.
  • Prepares abstracts and summaries of research utilizing a variety of analytical methodologies, including statistical and scientific results; contributes solutions to problems identified.
  • Provides research support to other Divisions and Departments, Councillors, task forces (i.e. interdivisional working groups) and committees by locating and providing information requested. Circulates data throughout Department/Division.
  • Develops, implements and maintains a document and records management system that supports regulatory requirements as well as the Unit’s projects, reports, documents, and monitoring data.
  • Attends meetings with internal/external stakeholders and client groups; networks with other Divisions, different levels of government, and community agencies. Participates in problem solving and trouble shooting.

Key Qualifications:

  1. Graduation from a recognized University or College program related to Business, Environmental Studies, Applied Sciences or Engineering Technology, Sciences or an equivalent combination of education and experience.
  2. Possession of a valid Ontario Driver’s License Class “G” and the ability to obtain a City Equipment Operators Permit.
  3. Demonstrated experience in the research, qualitative and quantitative analysis and preparation of information and reports for use by the business community, community groups, residents, City staff and elected officials.
  4. Demonstrated program/project coordination experience involving multiple stakeholders.
  5. Excellent communication, presentation and interpersonal skills to deal effectively with staff, political representatives, consultants, contractors, public internal and external stakeholders and clients.
  6. Experience using various software tools and applications (Excel, Access, PowerPoint, MS Project or equivalent) to conduct statistical analysis, produce reports, communicate findings and track status of completion; including developing and maintaining both spreadsheets and databases (i.e. iPACS); creating presentations and graphics.

You must also have:

  • Understanding of water and/or environmental field and knowledge of water and technologies.
  • Considerable knowledge of environmental legislation (ie. Municipal By-Laws, Provincial regulations and Federal acts), relevant management systems, and related issues and practices.
  • Ability to handle multiple tasks and projects concurrently with proven ability to organize and manage projects, processes and work teams.
  • Ability to provide customer service to a broad range of stakeholders.
  • Ability to make site visits to observe water practices and work activities.
  • Ability to research, analyze, interpret and present quantitative and qualitative information on environmental requirements and, performance and related topics from a variety of sources.
  • Experience with data analysis, generating and compiling operating and performance data, assessing reports and performance indicators
  • Ability to communicate effectively, both orally and in writing, preparing clear and succinct reports and correspondence for senior management and other stakeholders.
  • Ability to proficiently utilize various software tools and applications including; developing and maintaining both spreadsheets and databases; creating presentations and graphics, and utilizing project management packages.
  • Ability to develop sampling studies for the Unit.
  • Ability to conduct statistical analysis and manipulation of data.
  • Highly developed interpersonal skills and the ability to work effectively as a member of a team.
  • Strong analytical and problem solving skills in combination with the ability to take initiative and perform duties under minimal supervision.
  • Strong organizational skills in organizing workshops, activities and meetings.
  • Knowledge of Council, Committees and their policies and procedures.
  • Sound judgment and ability to handle matters of a confidential/sensitive nature as it relates to Council and other staff.


City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City’s Internal Job Posting Portal.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.


The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.





IHE Delft MSc in Water and Sustainable Development