Bangladesh nationals: Cluster Coordinator

SNV Netherlands Development Organisation

Rajshahi, Bangladesh 🇧🇩

Bogura, Bangladesh 🇧🇩

Sylhet, Bangladesh 🇧🇩

  • Rajshahi/Bogura/Sylhet, Bangladesh
  • Full-time
  • Contract type: National employment contract

Company Description

​​​​SNV is a mission-driven global development partner working in more than 20 countries across Africa and Asia. Building on 60 years of experience and grounded in the 2030 Agenda for Sustainable Development, we work on the core themes of gender equality and social inclusion, climate adaptation and mitigation, and strong institutions and effective governance. Our mission is to strengthen capacities and catalyse partnerships that transform the agri-food, energy, and water systems, which enable sustainable and more equitable lives for all. For more information, please refer to our website:

Programme Background

In Bangladesh, SNV had initiated urban water (primarily in Sanitation) programme from 2014 in southern cities and have been proactively engaged in National level to support urban sanitation initiatives. SNV under the Urban Sanitation Programme with the support from BMGF and DGIS aims to support Local Authorities (Khulna and Gazipur City Corporations, Kushtia, Jhenaidah, Jessore and Benapole Paurashavas) to address service delivery challenges in sanitation and advance the sector development as a whole, through strategic engagement with Government Agencies and partnering with other experienced civil society and private sector organisations working in the sector. 

SNV believes in rethinking, reforming, and enhancing institutional structures to lessen the impact of rapid urbanisation and climate threats. To do this, we must seek ways to improve the governance and practices of the waste management, drainage and water supply sectors. In Bangladesh, the local government is responsible for water, sanitation, drainage, and solid waste, often needing more local capacities. Private sector engagement plays a crucial role in making cities more sustainable, but accountability and performance still need improvement. SNV has been working with different stakeholders to set up PPPs with clearer rules of engagement and oversight to strengthen performance accountability by adopting a holistic approach to a sustainable urban water cycle. In continuation of this, and in close collaboration with the two responsible national departments – the Department of Public Health Engineering (DPHE) and the Local Government Engineering Department (LGED) SNV is heading towards a new approach of promoting Sustainable Urban Water Cycle in Bangladesh. Supporting this, the Embassy of the Kingdom of the Netherlands in Bangladesh has awarded SNV a new project in Bangladesh titled “Transitioning to sustainable urban water cycles in Bangladesh”.

The objective of this project is to improve sanitation, solid waste, and drainage water management to protect the health and well-being of around 1.8 million people in 12 cities and towns by increasing access to safe, essential urban services (sanitation, solid waste, stormwater management). Moreover, the project will initiate improvements in relevant water resource management indicators at the city level over five years.

The project envisages following 6 (six) outcomes to support city-wide inclusive services by professionalisation and financial viability of urban sanitation and solid waste facilities.

  1. Strengthened capacities to support city-wide inclusive services.
  2. Increased professionalisation and financial viability of urban sanitation and solid waste services.
  3. Strengthened governance, regulation, enforcement, and monitoring capacity.
  4. Strengthened performance, integration and circularity of treatment, reuse, and recycling.
  5. More responsive strategic communication towards consumer behaviours.
  6. Improved capacity and preparedness for city-level floods and droughts.

The project will work in various geographically and ecologically diverse areas across Bangladesh. Four city corporations and eight paurashavas – grouped into following six clusters. The cities are: Rajshahi, Sylhet, Cumilla and Khulna City Corporation, and Chapai Nawabganj, Shibganj, Bogura, Joypurhat, Lalmonirhat, Moulvibazar, Chatak, and Bagerhat municipality.

The project aligns with the long-term Bangladesh Delta Plan (BDP) 21001; and related national commitments on the Sustainable Development Goals (SDGs), most notably SDG 6 on achieving inclusive and sustainable safely managed sanitation, SDG11 around solid waste and water-related risks, and SDG13 around resilience, adaptive capacity and greenhouse gas emissions.

Job Description

Context and purpose of the job

The project aims to achieve systems change towards a sustainable urban water cycle (SUWC) at the city level and contribute to the national level. We follow a systematic process through all interventions to ensure the approach is institutionalised within the LGIs e.g., City corporations, Paurashavas, strong coordination with WASA’s, Development authorities, DC/UNO office etc. The position requires dynamic multi-tasking on-hands professional who is passionate about working directly with LGIs (City Corporations/ Paurashavas), governments intuitions, development partners and private sectors, to achieve programme objectives. 

Job Responsibilities/ Result areas

Set-up project at city level

As per guidance from the Sector Leader/ Project Manager, set up the project at city level under his/her cluster that includes, but not limited to, arrange orientation about the project with stakeholders, facilitate signing of MoU with the City Authorities, set-up project office withing LGIs office premises, etc. Initiates implementation of the project plan upon approval of sector leader and/or project manager, in accordance with the SNV project management procedures, relevant SNV structures and procedures, accounting principles, donor requirements and contracted commitments.

Cluster Cities Coordination

On behalf of SNV, coordinate the activities delivered under the project to the cities in consultation with the respective advisors of SNV. Support the relevant officials of the cities under the cluster to lead and coordinate the sanitation and solid waste management activities to achieve the project outcomes. To support the city to establish a coordination mechanism among the stakeholders at city level for jointly setting target for sanitation and solid waste management, aligning approach and interventions, and sharing report.

  • Steers (functionally) colleagues and coaches associated partners/ external stakeholders both professionally and operationally on quality within the context of assignments.
  • Be the point of contact at the respective cluster cities for Program planning, design, management, and coordination for successful implementation of the Programme.
  • Build rapport, professional relation and close communication and coordination with relevant program stakeholders in district chapter of DC Office, WASA (if applicable), DPHE, LGED, DAE, DoE, local government, civil society, private organizations, and individuals.

Project and process implementation

Acts on improvement areas within the local internal organisation and processes and gives feedback. Ensures lessons learned are applied in daily practice and takes responsibility for ensuring quality of the deliverables of under her/his jurisdiction.

  • Lead the planned activities within the cluster cities with support from Component Advisors for smooth implementation of the project.
  • Support in designing, organizing, and facilitating different trainings, awareness sessions, meetings, advocacy related seminars and workshops.
  • Prepare quantitative and qualitative reports under the overall guidance of the Sector Leader/Project Manager/PME Advisor.
  • Identify potential risk factors/areas and develop appropriate risk mitigation strategies for program implementation.
  • Regular coaching, mentoring, guiding, and accompanying project members and stakeholders for the successful implementation of project interventions.
  • Contribute to development of annual operational and financial plans and timely reports on project progress.
  • Facilitate the creation of a GESI working environment with the team and take initiative to strengthen team spirit.
  • Support in organising and facilitating field visits for key stakeholders to share experiences and good practices
  • Engage and participate in other activities as will be deemed necessary for project implementation and will be assigned by Sector Leader/Project Manager.

Analysis & Reporting

Ensures collection, consolidation, and review of project information in the cities, according to SNV’s monitoring and evaluation guidelines. With support from SNV PME Advisor and other relevant Advisor set up data collection system in the cities.   

Compliance of policies and procedures

Manages and accounts for full compliance of administrative, finance and HR components of the project with SNV internal procedures and requirements specified in the donor, sub-consultancy and consultants/partner contracts in consultation with sector leader or project manager. Ensures that all expenditures related to projects is done according to the SNV’s internal operations and finance policies. Fully understands procurement and comply with requirements and contracts.

The above list of job responsibilities is not exclusive or exhaustive and the position will be required to undertake any assigned responsibilities assigned by his/her Supervisor as may reasonably be expected within the scope of the position.


Educational Requirements

  • Minimum graduation in any discipline from a university.

Desired Experience, Knowledge, Skills, and Competencies:

  • Minimum 8 years demonstrated professional skills and experience in development sector for which at least 5 years’ experience in working with LGIs in urban development projects.
  • Clear understanding of urban water cycle issues, policies and programs in the context of Bangladesh.
  • Excellent interpersonal and communications skills and ability to deal with high level govt. officials, political leaders or civil society and related stakeholders in a tactful, diplomatic and professional manner.
  • Demonstrated ability to maintain confidentiality and exercise discretion.
  • Demonstrated ability to work in a high stress, multi-tasking environment.
  • Must be organized, responsible, self-directed, and creative in problem-solving.
  • Proven ability to work independently and make sound decisions with a high degree of objectivity, tact, and diplomacy.
  • Superior ability to take and transcribe minutes of official meetings, summarize discussions, and maintain official records.
  • Considerable knowledge and understanding of the principles of office management and progressive office procedures and systems, and ability to adapt to changing environment.
  • Demonstrated proficiency in the use of Microsoft Office at an advanced level and proficiency in the use of various software applications including Microsoft Outlook, Word, and Excel, Adobe Acrobat or other.
  • Excellent analytical, written, and oral communication skills both in English and Bangla.
  • Effective networking and interaction with public and private organizations, including political parties, youth, and women’s organizations, volunteer groups, social forums etc.
  • Setting high quality standards and striving for continuous improvement and quality assurance.

Additional Information

Duty station                  : Rajshashi/ Bogura/ Sylhet with frequent travel to respective cluster cities (Rajshahi Cluster– Rajshahi City Corporation, Chapainawabganj and Shibganj Paurashava;Sylhet Cluster – Sylhet City Corporation, Moulvibazar and Chatak Paurashava, Bogura ClusterBogura, Joypurhat, and Lalmonirhat Paurashava)

Contract Duration             :  The duration of the proposed contract is up to 2 years with a possibility of extension depending on performance and availability of project.

Expected Joining Date       :   As soon as possible

Working Hours                  :   Full time (minimum of 40 hours per week)

Salary & Benefits              :   The total gross salary package (basic salary + House Rent Allowance + Transportation Allowance +Medical Allowance) will range between BDT 1,01,128 and BDT 1,23,750 per month, depending on the selected candidate’s work experience and competencies. Gratuity and provident fund entitlement will be followed by SNV BD policy.

In addition 

  • Communication Allowance
  • Gratuity
  • Provident Fund
  • Festival Allowance
  • Hospitalization insurance Coverage for employee and family member (spouse and children)
  • Group life insurance for employee


Female candidates are highly encouraged to apply for this position. If you believe that your credentials meet the outlined profile, we invite you to apply by submitting a brief letter of motivation (1 page) and your CV (not more than 3 pages). Your CV should highlight your prior work achievements; it should not be a list of your current or prior job responsibilities. Please include details of your current salary and expected salary in your CV.

Interested candidates should submit online application through SmartRecruiters by 17 April 2023

We do not appreciate third-party mediation based on this advertisement. Only short-listed candidates will be contacted. Any form of solicitation by phone or other means will be treated as disqualification of the candidate. I’m interested




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