Local recruitment: Thames Community Outreach Officer


London, UK 🇬🇧

Thames Community Outreach Officer


Job Description

Salary: £24,000 to £33,000 per annum pro rata

Contract length: 1 year from the start of the contract

Location: Guildhall, London, EC2V 7HH

Full Time: 5 days a week (35 Hours)

Responsible to: Thames Programme Manager

Job Background:

We are looking for a Community Outreach Officer to join our Thames programme. You will be working on two main projects: Thames River Watch (funded by Thames Water and Tideway) and In-No-Plastics (funded under Horizon2020 Fund of the European Union). The postholder will report to Thames Programme Manager but work closely with the Community Engagement Manager and the wider Thames team.

Job Purpose:

We believe accessing river spaces has numerous and transformative benefits for people in cities. Voices of marginalised communities are heard the least in decisions about how to value, protect and restore these spaces, despite often being impacted the most by those decisions.
The Thames programme seeks to redress this imbalance through targeted outreach with underrepresented groups to improve access to – and knowledge of – the Thames for all riverside communities. We train people to collect data about the status of the river and use data and community power to lobby for structural changes to protect the river. We develop leadership in the community so that the work can be sustained beyond project funding cycles. We design our work to improve the wellbeing and cohesion of the local community as well as benefitting the river environment.

The primary geographical focus for this role work is in two specific locations – the Isle of Dogs (Borough of Tower Hamlets) and Sands End (Borough of Hammersmith & Fulham). Our outreach involves:
– Listening to understand establish how the river is currently used and valued;
– Collaborating on events that support the community and create a link to the river;
– Skilling-up leaders to lead their own activities and advocacy connected to the river.

Main duties and responsibilities:

Your role will require the following:
1. Lead on managing relationships with local community organisation partners already established e.g. schools, youth groups, faith groups, tenants’ associations, water sports clubs etc.
2. Conduct relational meetings with existing and potential partners to work out areas of communal interest and identify opportunities for collaboration on our river programme.
3. Lead outreach activities (e.g. door-knocking and engagement stalls) in our core locations to speak to individuals directly and conduct short questionnaires to understand how the river is currently valued, how the local community would like to use the river and identify any barriers to doing so.
4. Work with community partners to co-deliver the Thames Programme of Events designed to improve access to – and knowledge of – the tidal Thames; such as e.g. creative workshops, sports and recreation events, informative walks and talks, clean-ups, litter surveys and celebration events to recognise community efforts throughout the year.
5. Design and lead facilitated workshops alongside colleagues to better understand the community’s current relationship to the river and aspirations how to use it in the future.
6. Measure and report on the following indicators:
a. the success in developing relationships with community partners over time
b. The socio-demographic data of partners, volunteers and attendees
c. Data on how the community values and uses the river as well as their aspirations for the river from one-to-one meetings, questionnaires and facilitated workshops.
7. Develop a network of local businesses prepared to offer special offers to those who participate in volunteering on the river to the benefit of the local community.
8. Share, with colleagues at Thames21, techniques on how to effectively engage ethnic and low-income communities.
9. Plan and lead river events including: carrying out site visits and risk assessments, managing event registrations, liaising with the Port of London Authority and local councils, and maintaining and managing events equipment.
10. Assist your colleagues in the organisation of foreshore events, including loading the van and organising volunteers.
11. Maintain clear records of progress, ensure all administration and statistical information is kept, and regularly upload information onto Thames21’s databases.
12. Co-ordinate with Thames21’s Communications Team to ensure key milestones are recognised and volunteer opportunities are publicised.
13. Attend Thames21 Team Meetings and liaise with Thames21 staff.

This job will involve occasional weekend and evening meetings and events.

This job description cannot cover every issue or task that may arise within the post at various times and the post-holder will be expected to carry out other reasonable duties from time to time which are broadly consistent with other Thames21 activities and with those in this document.


25 days paid annual leave are available pro rata plus public holidays. In addition, the Thames21 office is closed between Christmas and New Year. Thames21 operate a flexitime system of working. Thames21 have an ‘Auto Enrol’ Work Place Pension Scheme with NEST. Laptop & Mobile phone for company use. Childcare voucher scheme is available. The postholder must be willing to travel sensibly throughout London. Interest free season ticket loan or bike loan is available.

Deadline for completed applications: 25th January 2023
Interviews will be held on: 9th February 2023

You absolutely don’t need a background in environment to apply for this job. We are looking for people who can bring skills from community organising and are prepared to learn about the river on the job.

Thames21 is committed to achieving a diverse workforce that reflects the communities we serve. We welcome and encourage applicants from all sections of the community regardless of their sex, race, disability, age, sexual orientation, or religious belief. Thames21 will only recruit within the stated salary band for this role.

We are particularly keen to receive applications from people who are: women and non-binary people, from Black and Asian backgrounds or are other people of colour, or members of other marginalised groups. We also strongly encourage applications from members of communities experiencing economic injustice, and people working for change as part of these communities.

Completed applications should be emailed to: recruitment@thames21.org.uk




IHE Delft MSc in Water and Sustainable Development