Czechia nationals: International UN Youth Volunteer in Wash (UNHCR)

United Nations Volunteers (UNV)

Amman, Jordan 🇯🇴


Description of assignment title: International UN Youth Volunteer in Wash

Assignment country: Jordan

Expected start date: 01/02/2023

Sustainable Development Goal: 6. Clean water and sanitation

Volunteer category: International UN Youth Volunteer

DoA reserved for persons with disabilities: No

Host entity: UNHCR

Type: Onsite

Duration: 12 months

Number of assignments: 1

Duty stations: Amman


Mission and objectives

The Office of the UNHCR was established on 14 December 1950 by the UN General Assembly. The agency is mandated to lead and co-ordinate international action to protect refugees and resolve refugee problems worldwide. Its primary purpose is to safeguard the rights and well-being of refugees. It strives to ensure that everyone can exercise the right to seek asylum and find safe refuge in another State, with the option to return home voluntarily, integrate locally or to resettle in a third country (
In support of the rural – urban linkages, SDG-aligned strategies, UNHCR in Jordan has a dedicated Technical Unit in Amman and technical staff in camps. Together, they support in coordination with the Government, to assess needs and coordinate the provision of WASH (Water, sanitation and hygiene), and in particular, hygiene promotion services to Persons of Concern (PoC) to UNHCR. This will include coordination at site level with WASH partners in conjunction with the government authorities, and monitoring progress of hygiene promotion programme implementation to ensure that an adequate level of hygiene promotion service is provided at each site in accordance with the UNHCR WASH Manual and Technical Guidelines, and applicable UNHCR Standards and/or National Standards.

The Syrian refugee population lives mainly in communities, but also in camps. Although recent progress has been made in facilitating access for Syrian refugees to legal employment, the economic situation remains difficult for them and the country at large not least given the economic hit by Covid-19, the cost-of-living crisis and increases in utility tariffs. Non-Syrian refugees have less access to work and basic services and are more vulnerable in many aspects.

Given global competition for attention and some fatigue with the protracted refugee situation in the absence to a resolution of the Syrian conflict, there is a widening gap between needs and available resources for refugees in Jordan. To ensure wider reach out to the refugees and other persons of concern and ensure their close involvement in the delivery and management of the Water, Sanitation & Hygiene (WASH) services

Task description
Under the direct supervision of Technical Coordinator, the UN Youth Volunteer will undertake the following tasks:

  • Coordination:
    • Where there are PoC living outside of camps/settlements, work with partners to ensure the enjoyment of the human right to water and sanitation by all PoC;
    • Learn how to facilitate WASH coordination among partners, ensuring that inclusive and good practice coordination structures for all technical sectors covered are in place;
    • Provide support to a multi-sector “technical unit”, including sector functions covering site planning, shelter, health, energy, and environment;
    • Where relevant, provide support to national government(s) for inclusion of PoC within national SDG 6 development plans (Urban and Rural) and financing mechanisms and service delivery systems;
    • Learn how to contribute to key WASH strategic partnerships with development and humanitarian agencies to support inclusion of refugee WASH services within national systems and development financing mechanisms;
    • Engage with Urban WASH actors (UNICEF, UNHABITAT, Municipal Authorities, Utilities, and relevant government line ministries) for inclusion in the water sector reform, and provision of WASH services to PoC hosted in urban areas.

-Technical Assistance and Capacity Building:
• Ensure development of information, education, and communication materials through community consultations, collaborating with women, girls, boys, men, elderly, persons with disability, and other potentially marginalized groups;
• Contribute to capacity strengthening activities of UNHCR and its operational partners to address key areas of WASH importance to PoC.

  • Monitoring, Evaluation and Quality Assurance:
    • Contribute to carrying out monitoring and evaluation following UNHCR’s WASH monitoring system using standard resources for data collection, analysis and interpretation;
    • Monitor the collection and recording of SDG 6 WASH access data in the Vulnerability Assessment Framework VAF for all UNHCR PoC to enable comparative reporting against national averages, to ensure that refugees are not being “left behind”;
    • Collate WASH services access data (for both in-camp and out-of-camp PoC) to identify and promote inclusion of PoC within national SDG 6 development plans and financing mechanisms and service delivery systems.
  • Reporting and Accountability:
    • Work towards PoC’s access to feedback and accountability mechanisms for the WASH services;
    • Contribute to the collating and analysis of data on the satisfaction of PoC with regards to WASH services.

Eligibility criteria

Age: 18 – 26

Additional eligibility criteria
This assignment is funded by the Government of the Czech Republic and therefore specific criteria apply:

• Only nationals of the Czech Republic can be considered.
• Candidates must be between 18 and 29 years of age throughout the assignment.
• It is a non-family assignment, entitlements related to dependents will not be granted.
• Deployment will be in February/March 2023, after the Assignment Preparation Training.

Nationality: Candidate must be a national of a country other than the country of assignment.

Donor priorities:


Required experience
0 years of experience in (up to three years) WASH including surveys, programme implementation, monitoring and evaluation, and coordination;

• knowledge and understanding of water and wastewater management; solid waste management practices, vector control and hygiene promotion/awareness raising strategies. Knowledge and understanding of relationship between water, wastewater, solid waste, vector control to public health indicators, and value of hygiene promotion/awareness raising, and behavior change methodologies

Area(s) of expertise: Development programmes

Driving license:

English, Level: Fluent, Required
Arabic, Level: Working knowledge, Desirable

Required education level
Bachelor degree or equivalent in Hydrogeology, Hydrology, Geology, Water resource /development or Water/Sanitation Engineering.

Competencies and values
• Professionalism: demonstrated understanding of operations relevant to UNHCR; technical capabilities or knowledge relevant or transferrable to UNHCR procedures and rules; discretion, political sensitivity, diplomacy and tact to deal with clients; ability to apply good judgement; ability to liaise and coordinate with a range of different actors, especially in senior positions; where appropriate, high degree of autonomy, personal initiative and ability to take ownership; resourcefulness and willingness to accept wide responsibilities and ability to work independently under established procedures; ability to manage information objectively, accurately and confidentially; responsive and client-oriented;
• Integrity: demonstrate the values and ethical standards of the UN and UNHCR daily activities and behaviours while acting without consideration of personal gains; resist undue political pressure in decision-making; stand by decisions that are in the organization’s interest even if they are unpopular; take prompt action in cases of unprofessional or unethical behaviour; does not abuse power or authority;
• Teamwork and respect for diversity: ability to operate effectively across organizational boundaries; excellent interpersonal skills; ability to establish and maintain effective partnerships and harmonious working relations in a multi-cultural, multi-ethnic, mixed-gender environment with sensitivity and respect for diversity; sensitivity and adaptability to culture, gender, religion, nationality and age; commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of UN operations; ability to achieve common goals and provide guidance or training to colleagues;
• Commitment to continuous learning: initiative and willingness to learn new skills and stay abreast of new developments in area of expertise; ability to adapt to changes in work environment;
• Planning and organizing effective organizational and problem-solving skills and ability to manage a large volume of work in an efficient and timely manner; ability to establish priorities and to plan, coordinate and monitor (own) work; ability to work under pressure, with conflicting deadlines, and to handle multiple concurrent projects/activities;
• Communication: proven interpersonal skills; good spoken and written communication skills, including ability to prepare clear and concise reports; ability to conduct presentations, articulate options and positions concisely; ability to make and defend recommendations; ability to communicate and empathize with staff (including national staff), military personnel, volunteers, counterparts and local interlocutors coming from very diverse backgrounds; capacity to transfer information and knowledge to a wide range of different target groups;
• Flexibility: adaptability and ability to live and work in potentially hazardous and remote conditions, involving physical hardship and little comfort; to operate independently in austere environments for protracted periods; willingness to travel within the area of operations and to transfer to other duty stations within the area of operations as necessary;
• Genuine commitment towards the principles of voluntary engagement, which includes solidarity, compassion, reciprocity and self-reliance; and commitment towards UNHCR’s mission and vision, as well as to the UN Core Values.

Other information

Living conditions and remarks
Jordan is a unique country and UNHCR’s Jordan operation is a unique (humanitarian) operation. It provides for an interesting and enriching environment, but also requires a mature level of cultural awareness, as well as commitment to make life comfortable and affordable given the expensive living conditions.

Location: The Hashemite Kingdom of Jordan is located in the Middle East. Bound by Syria to the north, Iraq to the northeast, Saudi Arabia to the east and south, Red Sea to the south and the Palestinian National Authority to the west.

Weather: Jordan’s climate can be classified as semi-arid (Bsh) on the Koeppen-Geiger classification. It features a hot, dry climate characterized by long, hot, dry summers and short, cool winters. The climate is influenced by Jordan’s location between the subtropical aridity of the Arabian desert areas and the subtropical humidity of the eastern Mediterranean area. January is the coldest month, with temperatures from 5°C to 10°C, and August is the hottest month at 20°C to 35°C. Daily temperatures can be quite hot, especially in the summer; on some days it can be 40°C or more, especially when a hot, dry southerly wind blows. Such winds can sometimes be very strong and can cause sandstorms.
About 70 percent of the average rainfall in the country falls between November and March; June through August are often rainless. Rainfall varies from season to season and from year to year. Precipitation is often concentrated in violent storms, causing erosion and local flooding, especially in the winter months.

Safety and Security: Jordan is a relatively stable country. The potentials for internal or external armed conflict are considered very unlikely in the current political environment. Peaceful demonstrations, and sometimes road blockages, do occur in Jordan, motivated by domestic factors such as unemployment, deprivation of resources and development or for regional issues such as solidarity with the Palestinian cause or with the Syrian crises. Most of these events are driven by civil society unions and Islamic parties. Domestic tribal civil unrest sometimes turns violent, especially outside main cities, due to tribal disputes or socio-economic reasons. In all occasions law enforcement agencies usually manage to contain the situation rapidly.
Road traffic accidents are the primary threat against UN personnel in Jordan. Poor road conditions and bad driving behaviours are the main reasons for the high rate of traffic accidents.
Amman is a category A duty station with security level 1.

Transportation and housing: Taxis as well as ride-hailing services (Uber and Careem) are abundant and affordable in Amman. Medical facilities are generally very good, particularly in Amman where there are several modern, well-equipped public and private hospitals. Public minibuses are the most common form of public transport. They normally only leave when full, so waiting times of an hour or more are inevitable, especially in rural areas. The larger air-con buses offer a speedy and reliable service, departing according to a fixed schedule. Housing is readily available with rents for one- to two-bedroom apartments ranging between 500 and 800 JD (1 JD = 0.708 USD) depending on the location.

Health Services: Medical facilities are generally very good, particularly in Amman where there are several modern, well-equipped public and private hospitals. Almost all doctors (and most pharmacists) speak English; many have studied abroad.

Language: The official language of Jordan is Arabic, but English is widely spoken – especially in the cities. Many Jordanians have travelled or have been educated abroad so French, German, Italian and Spanish are also spoken, but to a lesser extent.

Learn more about Jordan from the Ministry of Tourism’s website:

Inclusivity statement
United Nations Volunteers is an equal opportunity programme that welcomes applications from qualified professionals. We are committed to achieving diversity in terms of gender, care protected characteristics. As part of their adherence to the values of UNV, all UN Volunteers commit themselves to combat any form of discrimination, and to promoting respect for human rights and individual dignity, without distinction of a person’s race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.

Note on Covid-19 vaccination requirements
This UNV assignment is subject to proof of vaccination against Covid-19 with WHO approved vaccine, unless the UNHCR Medical Service approves an exemption from this requirement on medical grounds