Consultant: Development of an Operations and Maintenance Model and Manuals for the Juba South Sudan Water Supply Scheme

United Nations Children's Fund (UNICEF)
Home-Based / Remote
Position Type: 
Organization Type: 
International Organization
Experience Level: 
Mid-Level/Senior (8-9 Years)
Degree Required: 
Advanced Degree (Master's or JD)


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Background / Justification

Juba is serviced by unreliable water service delivery modalities, dominated by private sector provision through water trucking. Although a public piped water supply system exists in the old city of Juba, the existing public infrastructure, constructed in 1937, is rapidly aging and its under-maintained piped network is limited to central city coverage. The South Sudan Urban Water Corporation (SSUWC), which is public utility holds the mandate for the provision of water to urban communities including the city of Juba. However, the SSUWC is only able to serve about 17% of the city’s population with piped water. At least 70% of households in Juba fetch water for domestic use from unimproved water sources such as water vendors and/or surface water like rivers.

Due to resource constraints, SSUWC has traditionally struggled to maintain water services across the city and has no capacity to extend services to underserved areas without external support. This leaves communities to rely on private or communal managed systems.The private sector also plays critical role in provision of water to Juba and currently there are eight private firms also supplying water to Juba through treatment of water from the Nile followed by tankering. Preliminary estimate done in 2019 indicate a production capacity of about 40,500 m3 /day by all eight private operators as well as SSUWC whilst the water they distribute via water tankering is on average 19,700m3/d. This represents approximately 28% of the estimated water demand in Juba. However, it must also be noted most of public institutions, hotels, the UN and International Non-Governmental Organisations have their own private source of water.

The lack of institutional capacity, poor implementation of policy on water regulation and management, low cost recovery for water supply services, low ability and willingness and economic profit drivers for private water firms and vendors all contribute to a weak and fragile waters services supply system. This hinders the ability to provide effective, equitable and sustainable services to vulnerable groups and the general population of South Sudan.

UNICEF would therefore like to further understand and gain insights into the various management options available and feasible for the sustainable operation of the infrastructure under construction through the Water Supply and Sanitation for poor Communities and IDPs Camps in Juba project, with a focus on leveraging the existing strengths of private players and communities whilst at the same time developing the capacity of government institutions to provide sustainable and quality water services.

Scope and Activities 
The scope of the assignment will comprise the UNICEF funded water supply system for Juba whilst lesson learnt from other locations within South Sudan, including Yei, Yambio and Torit as well as international experience will further inform the final management model.

The selected international consultant will undertake three field visits to South Sudan as follows:

  • Scoping Visit to South Sudan for a period of 4 days to Juba and at least one other town 
  • Data Collection visit for a period of 12 days to Juba and at least one other town with UNICEF water supply intervention to conduct expert consultation 
  • Validation visit of 3 days to Juba to undertake workshop for validation of the final management model

The assignment will include literature review, data collection and field visits. The analsysis part of the consultnacy is designed to provide direction to practical ways of utility development and strengthening for effective management of the UNICEF/KfW Investments. A mix methods approach will be deployed which includes primary collection of qualitative data through semi structured interviews and focus group discussions and a collection of quantitative data from secondary sources (including a meta analysis of existing data). The analysis will provide information that will serve as a baseline for the utility establishment phase of the project.

It is expected that all deliverables will undergo several iteration by UNICEF prior to final approval. The consultant is thus expected to factor the reveiw periods into his/her proposed timelines.

Schedule of tasks and timelines 
The overall assignment is expected to be completed within 4 months. The contract is planned to be started on 1 September, 2019 and will be completed by the 31st December2019. It is expected that a maximum of 19days will be spent in South Sudan (three visits:4 days for Scoping, 12 days for interviews/field visits and 3 days to facilitate the workshop and present the findings). 

Minimum Qualifications

The following are the minimum requirements for this appointment

  • Masters Degree in WASH related discipline with demonstrable strong experience in water supply piped systems.
  • Ability to travel in South Sudan including working in a complex and challenging environment and hardship locations 
  • Demonstrated understanding of urban water supply management, including community and private sector participation
  • Demonstrated experience of developing water management models and manuals
  • Minimum of 8 years of relevant technical experience in design, planning, advocacy, implementation, management, monitoring and evaluation of Water Supply schemes
  • Developed understanding of water pricing, tariffs, business planning, management and social accountability.
  • Knowledge on cross cutting issues of gender and conflict sensitive progamming for basic service delivery
  • Strong communication skills, both oral and written, including knowledge on use of data collection methods and tools such as participatory focus group discussions, key informant interviews etc
  • Knowledge of WASH related technical guidelines, standards, and indicators
  • Very good planning, organization skills, able to take initiative to solve problems with limited support / supervision

​To apply

Consultancy will be advertised via UNICEF’S Talent Management System (TMS). Interested applicants are invited to submit their technical and financial proposals through the TMS.