Field Support Team (FST) WASH Cluster Coordinator

Or Geneva, , XH

Contract Type: Full time, flexible terms accepted

Location: Could be home or an Oxfam office or UNICEF Geneva based. Up to 60% deployed; 20% FST/GWC and 20% host (employing) agency. Each deployment would be between 3 to 12 weeks. Flexible terms accepted.

Oxfam works with others to overcome poverty and suffering. As an Oxfam employee, you will join a team of professionals that is part of the international confederation of 17 organizations networked together in 94 countries. As part of a global movement for change, we are working together to end world poverty and injustice.

The WASH Cluster Coordinator will be focused upon providing both direct and indirect support to WASH coordination platforms. They may also be deployed to support target countries or operations worldwide, and are expected to improve WASH coordination and capacity building activities. The WASH Cluster Coordinator will support and coordinate the Field Support Team (FST), and will link with other actors at the global level, while ensuring that the FST has the tools, capacity and resources required to sustain high levels of performance. In doing so, the WASH Cluster Coordinator will contribute to issues of gender, age, diversity, advocacy, environmental sustainability and accountability to affected populations. At the same time, they will ensure dissemination of information, learning and capacity building.

Key Responsibilities:


  • Providing technical support to ongoing emergencies.
  • Assess the capacity of pre-existing WASH coordination structures, advising upon the appropriate approach for support.
  • Contribute to the review, refinement and promotion of procedures, tools and approaches adopted by WASH partners and contribute to their application within the FST membership.

Technical Support and Mentoring to Country Cluster coordinator:

  • Support and advise sector coordinators to meet work related and personal objectives.
  • Ensure technical debriefings, ensuring collection of lessons learned and areas for technical follow-up.
  • Ensure strong two way communication between country and global hub and inter-function, to ensure a sturdy support and rapid follow up on identified needs.

Work with the other FST technical specialists (IM, Assessment, Preparedness and continuity) to:

  • Define impact indicators to be used by the FST
  • Provide the necessary expertise to ensure that WASH operations, from data processes to response monitoring, are effective and meet established standards.
  • Promote and improve quality standards for basic WASH services, incorporating cross-cutting issues of significance to affected populations.

Deployment Time 60%:

  • Linking with the FST Manager in all phases of deployment: preparation, in country and evaluation for support needs and follow up.
  • Review in country the needs and work plan to ensure the continuity of the coordination function.
  • Ensure that WASH Sector Partners adhere to existing humanitarian principles and standards and a set of minimum commitments for participation through their participation.
  • Estimation of the cost-effectiveness and impact of emergency WASH interventions
  • Establishment of systems to ensure accountability to affected populations
  • Identify advocacy concerns and undertake advocacy activities on behalf of cluster and the affected population

We are looking for…

  • Masters degree, or relevant combination of qualifications and experience, in public health in emergencies, water, social sciences, institutional development, water or sanitation engineering or related field.
  • Minimum ten years field management experience in WASH emergency humanitarian contexts
  • Strong experience in coordination or occupied a  wider leadership role
  • Experience of developing and implementing WASH strategies.
  • A good understanding of the humanitarian policy environment including current knowledge of the latest WASH policies, research, international standards and developments in the field.
  • Proven ability to conceptualize, develop, plan monitor and evaluate programmes, as well as to teach skills and build team capacity.
  • Experience with natural and complex political emergencies in diverse cultural and climatic settings.
  • Experience in liaison with a broad range of stakeholders, ability to build relationships and networks with  international donors, UN agencies and INGOs, national authorities, national/local partner agencies and emergency affected communities
  • Fluently spoken and written English
  • Good command of another language (especially French or Arabic)
  • Excellent training, coaching and mentoring skills.
  • Consistently achieves high-level results, managing and delivering projects and activities on-time and on-budget.
  • Excellent leadership and supervisory skills; provides others with a clear direction; motivates and empowers others.
  • Ability to analyse and present diverse and complex quantitative and qualitative data from a wide range of sources.
  • Quickly builds rapport with individuals and groups and nurtures good relationships across organizational levels and boundaries from government leaders to all stakeholders and the affected population.
  • Computer skills, including internet navigation, and various office applications.
  • Willingness to travel, resilience, stress tolerance and work under difficult conditions.

Applications must be submitted through our online system.

All applications must be submitted in English and include an English CV.