Technical Support and FSM Support to the Scaling Up Citywide Inclusive Sanitation Advisory Service & Analytics

The World Bank
Washington, DC, United States
Position Type: 
Organization Type: 
International Organization
Experience Level: 
Mid-Level (5-7 Years)
Degree Required: 
Advanced Degree (Master's or JD)


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I – Background on the Citywide Inclusive Sanitation Advisory Service & Analytics

Over half of the world’s population is now urban, representing some 3.9 billion people, nearly one billion of whom live in urban slums with poor or no sanitation. JMP’s estimate of the 2015 Sustainable Development Goal baseline is that 4.5 billion people in the world don’t have access to safely managed sanitation. Globally, 57% of people living in urban areas do not have toilets which provide a full sanitation service, 16% do not have a basic sanitation service, and at least 100 million people still practice open defecation.

Improved sanitation leads to lower disease burden, improved nutrition, reduced stunting, improved quality of life, increased attendance of girls at school, healthier living environments, better environmental stewardship, increased job opportunities and wages, improved competitiveness of cities, and economic and social gains to society more broadly. A successful city is one where all citizens live productive, healthy and dignified lives in an environment free from fecal contamination. Human waste in cities must therefore be managed in ways that safeguard the urban environment, including water and food supplies. Far from being a reality, this vision is under increasing threat. With limited financial and human resources, a changing climate and rapid, unplanned urbanization, cities are struggling to cope. ‘Business as usual’ in urban sanitation is not working. The Sustainable Development Goals, however, provide new impetus to ensure access to sustainable water and sanitation services, to keep cities safe and resilient, and to ensure citizens’ health and well-being.

Citywide inclusive sanitation (CWIS) challenges cities to ensure: everybody benefits from adequate sanitation service delivery outcomes; human waste is safely managed along the whole sanitation service delivery chain; and a diversity of technical solutions (including on-site and sewered solutions in centralized and decentralized configurations) is embraced, with consideration of resource recovery and re-use, for adaptive, mixed and incremental approaches to better respond to the realities found in global cities. Cities need to develop comprehensive approaches to sanitation improvement that encompass long-term planning, technical innovation, institutional reforms and financial mobilization. They will need to demonstrate political will, technical and managerial leadership, to focus on drivers for innovation, and to manage funding for sanitation.

The Water GP has promoted citywide inclusive sanitation through the development of new and curated CWIS knowledge and through operational support to task teams in the implementation of CWIS concepts. This role will cover a broad range of technical and knowledge-related activities, including: (a) technical support to project teams on the design and implementation of CWIS projects, with a focus on fecal sludge management (FSM); (b) in-country support to project teams in the application of CWIS approaches, guidance material and experiences; and (c) support to knowledge creation, curation and dissemination in specific CWIS areas.

II – Objectives of the Assignment

The objective of this consultancy is to provide support to the Scaling Up Citywide Inclusive Sanitation Advisory Services & Analystics (ASA) team and associated task teams working with national, local and city governments, and service providers towards the provision of citywide inclusive sanitation services on technical activites and knowledge management.

III – Specific tasks and responsibilities of the Consultant

The consultant will contribute to the objectives of the CWIS ASA by providing:

Support to Fecal Sludge Management Activities in World Bank-financed Projects
  1. Support to sector and institutional assessments. The consultant will play a key role in supporting sector mapping and institutional assessments of the relevant agencies, both public and private sector, involved in fecal sludge management. The consultant will work with the task teams and consultants to identify institutional gaps, capacity needs, and options to improve effectiveness of FSM interventions.
  2. Support for selection and design of FSM interventions. The consultant will help assess proposed FSM project locations using standardized technical decision-making criteria. The consultant will further support teams – remotely and through travel, as needed – in designing the technical aspects of FSM interventions, including, but not limited to, siting of treatment plants and transfer stations, pit/tank emptying approaches, household and shared/institutional sanitation facility design, and development of appropriate business models for ongoing service delivery. As necessary, this work will include development of criteria to identify promising sites for FSM, using appropriate studies/investigations including market studies and assessments of generation of sludge and demand for fecal sludge management services. With support from project teams, the consultant will review relevant information and studies, and consult with key agencies.
  3. Support in assessing the costs to build, operate and manage FSM systems. Assess/review investment costs needed to set up the FSM systems, including consideration of capacity development programs, social/client outreach and marketing, and infrastructure investment needs. Capital costs consideration must consider the full sanitation service chain, including costs to households for at-home or shared facility construction. Cost assessments must also consider the range of ongoing operation and maintenance costs for the FSM systems – considering costs to households, public sector entities and private sector entities involved in sanitation service delivery. The consultant will also be responsible for supporting teams in the assessment of the financial potential of reuse (for treated sludge, effluent or generated biogas or electricity) based on realistic assessments of market interest in these products in a given location. As appropriate, these analyses should also consider and develop plans for economic regulation of the sector.
  4. Support to the development of social programs and customer engagement. Consistent with the proposed FSM service models, the consultant will provide technical assistance in the design and implementation of social messaging (e.g., to market new services, promote key hygiene behaviors, etc.) as well as ongoing customer engagement plans (including both client outreach and channels for customer feedback).
  5. Provide operational support to project teams on an as-needed basis.  The consultant will provide technical input, coordinate institutional dialogue and participate in the development of innovative management models for fecal sludge management to support project teams/specific projects, considering financial and social constraints. The consultant will also help collate knowledge on FSM (what’s working and what’s not) and help in dissemination of these findings.
Support to other technical and knowledge management activities under the CWIS program
  1. Input and support to other aspects of Bank project preparation, design and implementation related to CWIS, as requested, including aspects related to strategic sanitation planning.
  2. Input and support in finalizing the creation and curation of different CWIS tools, manuals, guidance documents, good practice documentation, TORs, and related materials, including support in overseeing and managing of the review process for these knowledge products, following World Bank procedures;
  3. Support to the dissemination of CWIS materials to Bank TTLs and task teams, both within the Water Global Practice and beyond it, to Bank country counterparts and to other external stakeholders; and
  4. Mission travel may be required, as necessary, to coordinate workshops/events on CWIS or to support Bank project teams and their government counterparts in initiating and following up on the implementation of CWIS activities, where there are Bank urban sanitation engagements.

IV - Deliverables, duration and reporting

The products generated by the consultant will consist of:

  1. Providing inputs to the Bank teams’ aide memoires, Back to Office Reports (BTORs), and related material for missions undertaken.
  2. Providing inputs to, and collating written feedback on, different CWIS products and resources (guidance notes, TORs, etc.) for Bank TTLs and clients;
  3. Reviewing and collating written comments on documentation (master plans, conceptual and detailed designs, FSM engagement plans, etc.) for Bank TTLs and clients;
  4. Organizing and managing the review process for the different CWIS ASA deliverables, following World Bank procedures;
  5. Providing inputs to, and supporting the development of, PowerPoint presentations and support documentation on CWIS and other knowledge briefs, where applicable;
  6. Contributing to learning events and producing minutes of each event.

It is estimated that the assignment will be carried out in 90 working days. This assignment will include international travel, as needed. Once signed, the contract is to be valid until June 30, 2020. The contract can be extended or renewed depending on performance and task team needs.

The consultant will report to Martin Gambrill, Task Team Leader (TTL), for this activity.

V – Required skills and experience

  • MA/MSc in a relevant discipline (engineering, public health, economics, urban planning, or other related discipline)
  • 5 or more years of relevant experience in the sanitation field; with a focus on fecal sludge management
  • Ability to coordinate complex, multi-country teams
  • Previous experience and familiarity with World Bank projects and programs are preferred
  • Preference for candidates currently based or be willing to be located in Washington, DC
  • Must be willing and able to travel
  • Excellent communication and writing skills; spoken and written fluency required in English. Skills in other official World Bank working languages (Arabic, Chinese, French, Russian, Spanish) is preferred
  • Excellent analytical skills and superior command of basic Microsoft Office products (Word, Excel, PowerPoint)
  • Ability to work independently, use critical judgment and seek guidance on complex projects/issues from the CWIS team
  • Ability to deal sensitively in multi-cultural environments

V – Application steps

To apply, please send a current CV and cover letter to Martin Gambrill ( and Rebecca Gilsdorf ( Applications will be accepted until August 5, 2019.

Annex 1: Citywide Inclusive Sanitation

The World Bank’s Water Global Practice (WGP), in partnership with sector partners,[1] have together developed a new approach to tackling urban sanitation challenges, termed Citywide Inclusive Sanitation (CWIS).[2] This comprehensive approach aims to shift the paradigm around urban sanitation approaches by ensuring everyone has access to safely managed sanitation. This goal will be achieved by: promoting a range of technical solutions – both onsite and reticulated, centralized or decentralized, tailored to the realities of the world’s burgeoning cities; integrating financial, institutional, regulatory and social dimensions; requiring that cities demonstrate political will, and technical and managerial leadership; and harmonizing solutions with related urban services, such as water supply, drainage, and solid waste management.

The Government of Angola is approaching urban sanitation in line with the Citywide Inclusive Sanitation (CWIS) principles. To this end, sanitation should be viewed as a service to be delivered, and not simply infrastructure to be installed. In line with this approach, technical solutions will consider the full sanitation service chain – i.e., household containment, collection, conveyance, treatment and safe disposal. The principles of CWIS focus on: (i) embedding sanitation within the framework of urban governance and municipal services provision; (ii) establishing clear roles and responsibilities, with accountability and transparency, and robust service delivery management; (iii) delivering ‘safe management’ through the sanitation chain – for both onsite sanitation and sewers – to ensure separation of fecal contamination from people across the whole city; (iv) outcomes rather than technologies – allowing for diversity of solutions and approaches; (v) basing decisions on secure operational budgets being available (always planning for operation and maintenance); (vi) facilitating progressive realization, building on what is already in place; and (vii) committing resources to training city leaders and technicians of the future to solve complex problems rather than deliver fixed solutions. Two sub-components are proposed under this component.

CWIS projects aim to implement the principles described above. This is done by achieving the following:

  • Considering the full sanitation service chain
  • Including consideration of a mix of on-site and sewered solutions
  • Considering wastewater/fecal sludge reuse and/or resource recovery
  • Planning for long-term funding in the sector (ideally including costs of household components)
  • Ensuring institutional arrangements are in place for O&M for the full sanitation service chain (or ensuring the project will directly address existing/documented gaps)
  • Allocating project or government funds for non-infrastructure aspects of sanitation service delivery (e.g., capacity building, household engagement/outreach, sanitation marketing, etc.)
  • Including activities to target specific un/underserved groups (e.g., women, ethnic minorities, the urban poor, people with disabilities, etc.)
  • Integrating consideration, especially for master planning, with relevant/related urban services (e.g., water supply, drainage, solid waste management)

[1] The Bill & Melinda Gates Foundation, Emory University, Plan International, The University of Leeds, and WaterAid

[2] Citywide Inclusive Sanitation: Call to Action, April 2017.