Digital Project Officer (WASHwatch)

Vauxhall, United Kingdom
Position Type: 
Organization Type: 
NGO/Civil Society
Experience Level: 
Not Specified


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Job description

Want to use your skills in digital management and communications to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere? 

Join WaterAid as our Digital Project Officer for - an online accountability platform that provides data and tools for civil society to hold decision-makers accountable for delivering universal water, sanitation, and hygiene. 

As our Digital Project Officer for WASHwatch you will work alongside colleagues in WaterAid's policy, campaigns, communications, and digital teams to project manage our flagship global accountability platform and lead its outreach and engagement strategy.

With your help, we will ensure WASHwatch evolves to better meet the needs of its users, creating a powerful tool for evidence-based advocacy and campaigns. On top of that you'll be joining a 2018 Great Place to Work® award-winning organisation.

In this role you will coordinate across departments and lead the relationship with our external developers to successfully implement the WASHwatch project. The priority over the first year will be the redevelopment of the website, with a longer-term focus on leading the project's outreach and communications work.

You'll also: 

  • Manage and produce content on the website, monitoring its performance, and presenting reports
  • Manage the deliverable of our external web development agency and co-ordinate quarterly development iterations.
  • Become the expert on WASHwatch's users: making sure the rebuilt website meets their needs, and that the new interactive data visualisation and analytical tools are appropriate in terms of functionality and usability.
  • Plan and implement WASHwatch's social media and email activity, from market research to content creation, continuously optimising the strategy based on web analytics insights
  • Direct outreach and engagement with WaterAid's country programmes and members of the End Water Poverty coalition to promote WASHwatch and support users to utilise the platform's tools and content for advocacy and campaigns
  • Report and monitor resolution of technical issues on the website, coordinating the partner agency's work on this.

To be successful, you'll need: 

  • Proven ability to manage digital projects, conduct online engagement campaigns, and create high quality content.
  • A good understanding of what makes the best digital user experience.
  • Knowledge of data visualisation and a high level of statistical literacy with ability to analyse and distil complex datasets to tell compelling stories to a variety of audiences.
  • Experience of and a passionate commitment to international social justice.
  • Proven ability to take ownership of projects and work proactively to drive them forward.

Visit the WaterAid careers page for a full job pack. 

WaterAid benefits include: 

  • 36 days holiday (including Bank Holidays)
  • Option to buy an extra 5 days annual leave 
  • A generous pension plan with an employer contribution of up to 10%
  • Flexible working conditions, including the opportunity for part-time work and home working up to 2 days a week

We are unable to provide sponsorship for this post. In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. 

Please apply by submitting your CV and a cover letter. 

Applications will close one minute before midnight on 11 August. Availability for interview is required w/c 19 August 2019. 

Salary: circa £28,000 with excellent benefits

WaterAid is currently located at Durham Street, Vauxhall. However, we will be leaving our current location in the summer of 2020. The new location is to be confirmed but will be within zone 1-2 in London. The recruiting line manager will discuss this with you at the interview stage. 

WaterAid is fully committed to protecting those with whom it comes into contact in WaterAid is committed to ensuring that wherever we work in the world there is no tolerance for the abuse of power, privilege or trust. WaterAid reinforces a culture of zero tolerance towards any form of inappropriate behaviour, abuse, harassment, or exploitation of any kind. The safeguarding of our beneficiaries, staff, volunteers and anyone working on our behalf, is our top priority, and we take our responsibilities extremely seriously. All staff and volunteers are required to share in this commitment through our Global Code of Conduct. We will conduct the most appropriate preemployment references and checks to ensure high standards are maintained. 

WaterAid is an equal opportunities, disability-confident employer and committed to achieving the highest standards of diversity, fairness and equality. Should you have a disability and require any additional support, please contact us at