Established in 1981, WaterAid has its operations in 38 countries worldwide, transforming millions of lives every year with safe water, sanitation and hygiene, and working in India since 1986. From 2015, WaterAid India (WAI) is registered as Jal Seva Charitable Foundation (JSCF), a not-for-profit company under section 25 of the Companies Act, 1956, and is an associate member of WaterAid International. Across India, WAI’s presence is in 13 states, covering 39 districts. While WAI’s goal is universal access to WASH, its work is prioritised from the locations of the excluded and most marginalized communities. WAI works on themes such as drinking water security, sanitation, WASH in health and nutrition, WASH in schools and Menstrual Hygiene Management, in rural areas and in urban locations including census, small and medium towns. WAI’s country office is located in Delhi. Each region is managed through a Regional Office (RO): RO-North in Lucknow manages programs in Uttar Pradesh, Bihar and Rajasthan; RO-East in Bhubaneshwar manages Odisha and Jharkhand; RO-South in Hyderabad manages Karnataka, Andhra Pradesh, Telangana and Kerala; and RO- West in Bhopal manages Madhya Pradesh, Chhattisgarh and Maharashtra. Apart from its own programs, WAI’s work also focuses on WASH policy and advocacy, both at national and state levels.
The Policy unit at WaterAid India conducts a number of studies and advocacy initiatives on WASH and related policy areas, such as drinking water, sanitation and waste management, WASH service delivery and sector governance, WASH linkages of health and nutrition, WASH related behaviour change, etc.
In March 2019, WaterAid India had conducted a pilot study in two small and medium towns of Lucknow, namely- Mahona and Bakshi ka Talab- with the objective of assessing critical water supply systems and situation in these towns. Learnings from the study reflect the slow pace of service delivery, unplanned town planning, poor sewage and draining systems impacting drinking water quality and exclusion of the poor from the access to safe drinking water.
Building upon these learnings, WaterAid India plans to expand the study across 8 small, medium, and census towns in India covering all 4 region. These towns has already been identified. Based on the study results, water utilities, municipal bodies and governments of these towns are informed of current gaps both in service delivery- both in terms of quantity and quality of water being supplied to households
Objective of the study:
- Assessing drinking water supply situation and service delivery (as well as the performance of existing water-supply schemes) in small, medium, and census towns, including quantity and quality of water being available to the residents of these settings.
- To understand sanitation systems, both at individual and HH levels as well as community levels, from a drinking water safety point of view.
- To understand the current mandates as well as policy, regulatory, and legal framework, specific functions, finances and functionaries, allocated to the local bodies in order to fulfil these mandate.
- To consolidate learnings around critical service gaps, reasons for the same and their solutions, especially in the context of poor and the other marginalised populations, in the small, medium, and census town settings.
Objective 1: Assessing drinking water supply situation and service delivery (as well as the performance of existing water-supply schemes) in small, medium, and census towns, including quantity and quality of water being available to the residents of these settings.
Methods: Data collection through sample survey, analyses and review; lab tests for testing water quality on important parameters (from an accredited lab) ; key informants interviews and community level interviews and discussions added with meetings and discussions with poor and marginalised community groups
Objective 2: To understand sanitation systems, both at individual and HH levels as well as community levels, from a drinking water safety point of view.
Methods: Sample water point map (sampling based on locations, technologies and service levels) Structured observations and documentation as part of the survey, including photo documentation of sanitation systems and their proximity to water systems; water quality testing will also inform this to some extent
Objective 3: To understand the current mandates as well as policy, regulatory, and legal framework, specific functions, finances and functionaries, allocated to the local bodies in order to fulfil these mandate.
Methods: Document review, and discussions as well as interviews with officials and experts
Objective 4: To consolidate learnings around critical service gaps, reasons for the same and their solutions, especially in the context of poor and marginalised populations, in the small, medium, and census town settings
Methods: All the above processes and comparison between study districts, syntheses of the findings
Terms of reference for the agency to be engaged
WaterAid India is looking to engage a research agency for the study. Following support is expected from the shortlisted agency:
- Document review including review of existing policy, regulatory, and legal framework on drinking water and sanitation situation in towns
- Key informant interviews- community, ward members, Nagar Panchayat officials, urban development dept, water utility and other relevant people.
- Data collection in 8 towns
- Data analysis of each of the 8 towns
- Preparation of summary of preliminary findings, including a detailed presentation of the study
- A water testing lab will be identified and hired by WaterAid for collecting water samples and testing the samples, in the post survey period. However, during water sample collection, a surveyor from each 8 towns (who had initially conducted the HH survey), will be accompanying the water sample collector during sample collection. As the interviewer has already conducted the HH survey and is familiar with the shortlisted HH, he can aid the water sample collector in collecting samples from the appropriate and shortlisted HH.
- Preparation of the final report after consolidating water testing results into the study findings.
The sole ownership of the study will be with WaterAid India, and the agency will be expected to support in this process without having rights on the knowledge products or database arising out of the study. However WaterAid India will acknowledge the roles and contributions of the agency in relevant reports and knowledge products.
We are expecting the agency to begin the study process from 1 July 2019, beginning with orientation workshop( June 1), review of policy, regulatory, and legal framework on drinking water and sanitation situation in the 8 towns (2-9 July), meeting with key officials and experts (10 -20 July), household survey and data collection (21-30 July), share the preliminary data findings (August 12), field-level support to the hired water-testing lab in water sample collection (August end/post monsoon), consolidate the learnings with the water quality test reports (Mid-September).
- Signing of contract, End June
- Orientation workshop, First week July
- Review of policy, regulatory, and legal framework on drinking water and sanitation situation in the 8 towns (1), 2-9 July
- Key informant interviews (2), 10-20 July
- Household survey and data collection (3), 21-30 July
- Data analysis (4), 1-8 August
- Preliminary report/presentation (5), 12 August
- Support to the lab technicians in identifying the shortlisted HH for water sample collection (6), August end/post monsoon
- Consolidate the learnings with the water quality test reports (7), Mid-September
Submission of proposals:
WaterAid India is looking for proposals from competent agencies, with following strengths:
- A team with strong understanding of the WASH sector (particularly drinking water supply), and various policies and programs therein
- Capacity and experience to plan, design and conduct large studies/household surveys/assessments within a very quick turnaround time
- Experience of designing: (a) state of the art survey/ study tools, (b) sourcing various documents and secondary data, (c) collecting primary data/ implementing surveys, (d) training and managing multi-lingual field teams, (e)conducting key informant interviews with WASH sector experts, (f) analysing primary as well as secondary data and synthesizing report. Experience of conducting studies on water and sanitation and related areas will have an added advantage, including experience of conducting similar studies for which the proposal is called for.
- Widespread presence and experience across geographies in India, especially in WaterAid intervention areas would be preferred; with proficiencies in local languages of UP, Bihar, Chhattisgarh, Odisha and Telangana.
- Experience of working for the established government and non-government agencies and think-tanks
- Experience of working with mobile-based/ real-time data collection tools and platforms.
Interested agencies are required to submit their complete proposal along with all terms and conditions to by 14th June 2019 which should necessarily include:
- Profile of the organization, filled in the attached template
- Technical proposal for the specific call, including but not limited to:
- Understanding of the study
- Methodology and sampling framework for each component of the study
- Field testing of tools and training of field team
- Data collection process- both quantitative and qualitative
- Familiarity in interpreting water quality test results of a testing lab
- Quality assurance measures through the study
- Deliverables and timelines for each of the study components
- Team composition and capacities
- Support required from WaterAid India
- Financial bid, including a detailed budget and a desired payment schedule
Job Email id: WAIP2PDelhi(at)wateraid.org
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