Shelter/WASH Manager

Danish Refugee Council

Chernihiv Oblast, Ukraine 🇺🇦

Danish Refugee Council, one of the world’s leading humanitarian NGOs working in 40 countries worldwide, is currently looking for a highly qualified Country Shelter/WASH Coordinator to be based in Chernihiv, Ukraine.

DRC has been operating in Ukraine for more than 10 years with emergency and durable solution interventions for assisting IDPs, returnees, host communities, and conflict-affected populations. With the outbreak of the conflict in February 2022, DRC has shifted its programming to emergency response to meet the urgent needs of conflict-affected population in the country. Current DRC programming is focusing on protection activities such as protection monitoring, information dissemination, Individual protection assistance, mine victim assistance, and legal aid. DRC is also planning to add to the ongoing emergency protection response activities such as GBV prevention and response, Psychosocial assistance (PSS), and community-based protection. In addition to protection programming, DRC is currently implementing Multipurpose Cash Assistance (MPCA), NFI and Food distributions, Shelter & WASH interventions, and Economic Recovery, Humanitarian Demining and Explosive Ordnance Risk Education. The organization counts with 6 offices in the country. 

About the job

DRC is managing its operations in Ukraine through its country office in Kyiv, and it has established or establishing operation offices in Chernivtsi, L´viv, Kyiv, Chernihiv, Poltava, and Dnipro. The Shelter/WASH manager will be in charge of managing DRC Shelter/WASH operations in Chernihiv. The position will be based in Chernihiv.

The position will include the management of 10 national staff.

Main responsibilities                                                                                               

  • Select the most appropriate modalities of S/W intervention depending on the context.
  • Designing, coordination, and management of DRC Shelter/wash actions in the relevant base.
  • Ensure the highest quality of the sectoral interventions.
  • Responsible for timely deliveries, narrative reporting and financial overview, close cooperation with donors, Government counterparts and coordination mechanism at field level.
  • Provide capacity building programs for S/W staff in cooperation with area/base managers.
  • Provide inputs for monthly, quarterly, and annual donor reports.
  • Provide specific project budget management, financial management and expenses supervision for the program activities, including compliance with minimum DRC and donor requirements.
  • Management of field beneficiary databases.

Program development and strategy

  • Representation of DRC and active participation in sectoral and relevant sub sectors/working groups.
  • Oversee knowledge sharing across teams and ensure that monitoring and evaluation results are understood and used to improve programs.
  • Drive the development and growth of the relevant programs within the DRC program objectives and feed into country-wide strategy development.

Accountability and reporting

  • Guided by the DRC Programme Handbook, continuously monitor and develop relevant accountability initiatives within relevant project program as well as strengthening the effort to document the impact of activities.
  • Ensure compliance with internal and external reporting requirements including procurement.

People Management

  • Lead and manage project staff members including coaching, ensuring coordination, recruitment, and capacity development.
  • Provide on the job training as much as required and adapt trainings/coaching to specific staff needs.                                             


  • Ensure the coordination with relevant S/W actors in the area of intervention.                                                                                         

As Manager the post-holder is responsible for the following:

  • Accountable for achieving DRC’s strategic goals and objectives within the area of responsibility.
  • Accountable for making significant decisions on what the unit does: its purpose, functions, and role, and for making commitments and decisions that require the expenditure of significant unit resources.
  • Accountable for people management of direct reports, generally at least 3 employees. This includes hiring & firing, objective setting, probation, performance appraisal, development of staff, managing performance, including poor performance, etc.
  • Accountable for making sound decisions based on DRC policies, MOPs, standards, and the advice of technical experts in DRC.

Roles reporting to this position                                               Reports to                                       

Shelter & WASH staff in Chernihiv                                           Base Manager Chernihiv                                                                                                                

Required experience and competencies.                                                                                                       

  • Minimum 4-6 years of proven international experience in Shelter and WASH NGO projects.
  • Proven experience in implementing S/W activities in complex emergency contexts.
  • At least 4 years’ experience with people management.
  • Experience in carrying out humanitarian interventions through and in coordination with implementing partner organizations is an asset.
  • Experience in rapid winterization programs is an asset.
  • Proficiency in English is compulsory.
  • Fluency in Ukrainian or Russian is an asset.
  • Excellent writing and editing skills for external audiences (including governments and donors).
  • Experience in producing high-quality technical material (training material, program tools, proposals, strategic documents, etc.).
  • Experience in working with Monitoring, Evaluation and Learning.
  • Excellent reporting skills


  • Calm and diplomatic in nature.
  • Ability to manage competing priorities and to meet deadlines.
  • Effective team-player – problem solver.
  • Previous experience with DRC in emergency context.Required education.                                                                                               
  • Master or bachelor’s degree in Architecture, civil engineering, or related field.                                                                                                                                                                                                                                                     

We offer.

Contract length: 6 months renewable depending on performance and funding.
Level: F2
Designation of Duty Stations: Chernihiv, Non-Family duty station – Unaccompanied
Start date: As soon as possible.
Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Expatriates; please refer to under Vacancies.

Application process

All applicants must upload a cover letter and an updated CV (no longer than four pages in English. Applications sent by email will not be considered.

Closing date for applications: 16/08/2022 at 23.59 Ukraine time.

In this position, you are expected to demonstrate DRC’ five core competencies: 

  • Striving for excellence: Focusing on reaching results while ensuring efficient processes. 
  • Collaborating: Involving relevant parties and encouraging feedback.  
  • Taking the lead: Taking ownership and initiative while aiming for innovation.  
  • Communicating: Listening and speaking effectively and honestly.  
  • Demonstrating integrity: Acting in line with DRC’s vision and values.   

Please note the due to the urgency of the position, DRC will screen applications as they are presented, and suitable candidates can be interviewed and hired before the vacancy closure.

DRC as an employer
By working in DRC, you will be joining a global workforce of around 8000 employees in 40 countries. We pride ourselves on our:

  • Professionalism, impact & expertise
  • Humanitarian approach & the work we do
  • Purpose, meaningfulness & own contribution
  • Culture, values & strong leadership
  • Fair compensation & continuous development

Providing equal opportunities
We are committed to creating an inclusive and positive work environment based on mutual respect for all employees. All applicants are considered for employment without attention to race, age, ability, ethnicity, nationality, religion, gender identity, sexual orientation, marital status, or any other factor. At DRC we celebrate diversity and appreciate our employees for the people they are and their unique skills, backgrounds, and perspectives. We encourage all interested candidates to apply.

Promoting high standards
DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.