Technical Advisor II- Water, Hygiene and Sanitation (Central Africa Regional Office)

Catholic Relief Services (CRS)
Home-Based / Remote
Position Type: 
Organization Type: 
NGO/Civil Society
Experience Level: 
Mid-Level (5-7 Years)
Degree Required: 
Advanced Degree (Master's or JD)
Languages Required: 


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Position Status


Job Description

Job Title: Technical Advisor II- Water, Hygiene and Sanitation

Department: Central Africa Regional Office (CARO)

Reports to: Deputy Regional Director Programming, CARO

Position Type: Full-time

Job Location: Telecommuting


Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners people of all faiths and secular traditions who share our values and our commitment to serving those in need.


The Technical Advisor (TA) for WASH will provide leadership within the CARO Region to strengthen organizational and staff capacity to design and implement pertinent and high-quality water security programming. The TA will support 10 countries in the Central Africa Region including Benin, Burundi, Cameroon, Central African Republic, Chad, Congo Brazzaville, Democratic Republic of Congo, Nigeria and Rwanda. WASH projects in the Central Africa region include stand-alone projects in emergency and early recovery contexts as well as large integrated development water security/WASH, nutrition, agriculture and health programs. CARO projects include significant components linked to community led total sanitation, finance and governance, menstrual hygiene and solid waste management, school WASH, ICT4D and behavior change components.

The incumbent will possess strong expertise in research, technical writing and project MEAL to collaborate with country programs in promoting evidence-based programming and achieving last results. S/he will work closely with his/her counterpart RTAs in other sectors to ensure cross-sectoral integration of activities and to jointly advance CARO's regional strategic priorities. He/she will also collaborate closely with the WASH Humanitarian Response Department team, the PIQA Water team to advance Emergency WASH and Water Security programming in CARO and Technical Advisors working in gender, governance and emergency response.


  • Provide technical leadership and strategic assistance to CARO country programs in the design, implementation and monitoring of WASH and water security activities to ensure alignment with regional and Agency strategic priorities.
  • Ensure the application of Agency and industry best practices and standards and facilitate robust learning for evidence-based WASH programming across CARO.
  • Support funding acquisition by providing technical/design leadership, leveraging existing learning, identifying and cultivating strategic opportunities, and assisting country teams in the development of winning proposals.
  • Mentor and build the capacity of Country Program staff in WASH.
  • Provide leadership on all matters pertaining to WASH in CARO.
  • Collaborate with Regional and Country Program staff to realize a learning agenda rooted in evidenced-based approaches.


Technical Leadership and Assistance

Provide technical guidance and solutions to CRS Central Africa country programs in the design, implementation, and monitoring of WASH-related programming. This shall include, but not be limited to, the following responsibilities:

  • Develop a vision for WASH programming in CARO and assist country program staff in the development of country-program health strategies that align and further regional and Agency priorities for impact.
  • Engage in project start-up, monitoring, analysis, course-corrections and evaluations to ensure high quality, impactful program implementation.
  • Support programs in the development of quantitative and qualitative assessments including baseline surveys, participatory rural assessments, operations research and analysis of results, as needed.
  • Share guidance in the use of relevant agency policies and frameworks in the development of regional and country level programs and project proposals, especially the Integral Human Development framework and the CRS WASH Strategy.
  • Liaise with CRS Regional Health Technical Advisors from other regions and Technical Advisors in the Program Impact & Quality Assurance (PIQA) and with the Humanitarian Response Department WASH team through virtual and in-person meetings to ensure high impact programming in CARO.
    • Help ensure integration of cross-sectoral priorities in WASH, including gender, protection mainstreaming, disaster risk reduction and conflict sensitivity.

New Project Development

  • Participate in the analysis of growth opportunities to ensure strategic alignment and capacity to implement excellent WASH programs.
  • Spearhead innovations in WASH programming including the use of appropriate technologies, including ICT4D, linkages to the private sector, etc., to enhance quality and access for WASH services across CARO.
  • Advise on alignment of teaming agreements and project strategies to CRS identity.
  • Provide technical direction and content to project proposals, and assist in writing proposals in WASH, liaising with other technical advisors, as appropriate.
  • Support design of field assessments to collect the information necessary for project design and strategy development;
  • Lead or participate in design workshops for large and/or complex proposals, as appropriate, including defining appropriate monitoring systems and indicators.
  • Review both integrated and standalone WASH technical proposals, budgets and MEAL plans to ensure application of agency and international standards and best practices.
  • Be familiar with and advise on integrating relevant donor strategies (e.g. USAID and relevant US agencies, Global Fund, UNITAID, WHO, World Bank, CDC, Catholic Donors and other potential donors) and their technical approaches.

Learning and Leveraging

  • Conduct regular technical visits to country programs to support effective implementation, monitoring, evaluation and documentation of ongoing project learning.
  • Develop and disseminate knowledge in support of learning, including: guidelines, tools, and case studies.
  • Assist programs to develop and implement qualitative and quantitative monitoring and evaluation tools, methodologies, performance tracking and reporting as well as formative and operational research protocols.
  • Identify and disseminate promising practices, including developing and/or identifying innovations in WASH, and support their refinement and scale-up in the region, assisting with the testing of new tools developed by the field or headquarters, and documenting innovations.
  • Champion regional learning and lead the processes of systematic documentation of evidence from the field for sharing with wider audience including in the form of journal articles and professional presentations contributing to agency leadership in the areas of WASH.

The RTA/WASH will also be part of a broader learning agenda linked to WASH for the Agency as a whole and may participate in various fora from time to time to support this broader agenda. S/he will also be expected to represent Country Programs, the Region and the Agency to external donors and stakeholders, as well as colleague PVOs, universities, research institutions, and other actors. The RTA/MEAL will network with other counterparts within her/his community of practice and will serve as a key link for the Country Programs to external sources of knowledge and information.

Mentoring and Capacity Building

  • Mentor staff from across the region working in WASH, including facilitating community of practice exchanges; advising on staff development plans; participating in recruitment of country program WASH staff; supporting onboarding; identifying, organizing, and/or facilitating relevant trainings; and identifying and/or facilitating relevant staff development opportunities.
  • Deliver on-site capacity building of Country Program staff.
  • Provide distance coaching of staff through reviews, emails and conversations which provide tools, resources, and practical advice in simple terms.
  • Contribute to knowledge management in WASH. This may include, but is not limited to documentation, webinars, engaging in communities of practice to share and disseminate lessons learned, promising and evidence-based practices.
  • Develop learning and training strategies and agendas/curriculums, conducting trainings and workshops, and mentoring and coaching to CP staff.
  • Collaborate with Country Program staff to identify and develop action plans to strengthen local partner capacity based on the assessment results.
  • Assist in recruitment of the appropriately qualified staff to implement WASH programs.



  • Master's degree and equivalent experience; Master's in Water and Sanitation Engineering, Civil Engineering, Hydrology, Hydrogeology, Environmental Engineering and Public Health or a related field strongly preferred. The Master's degree may be satisfied with 10 years senior technical expertise/management of USAID and other water projects.
  • At least 5 years required working in the field contributing to or managing WASH projects; preferably in Africa.
  • Preferably 7-10 years of progressive responsibility in overseas WASH relief and development programs
  • Demonstrated knowledge of best practices for water supply, sanitation and hygiene in development and emergency programs. Knowledge of emergency, recovery and development WASH programming including access to and provision of safe drinking water, practical and effective sanitation solutions, and behavior change though hygiene promotion.
  • Professional experience in using community engagement practices for the assessment, design and implementation monitoring and evaluation of water, sanitation and health promotion/hygiene projects/programs.
  • Previous experience developing successful proposals for external donor funding. Strong technical writer.
  • Capable of leading the development of monitoring and evaluation reports, learning documents, and technical papers.
  • Familiarity with current standards and guidelines for water supply, sanitation and hygiene in humanitarian emergency response, in particular Sphere Standards.
  • Good understanding of and experience coordinating with the WASH cluster mechanism in humanitarian crises.
  • Understanding of donor expectations and trends for WASH, especially by key donors including USAID ECHO, DFID, Bill and Melinda Gates Foundation.
  • Demonstrated ability to transfer knowledge to diverse audiences through training, mentoring, and other formal and non-formal methods.
  • Computer literacy and familiarity with Microsoft Office (Word, PowerPoint presentations, and Excel spreadsheets and budgeting). Experience with SPSS, STATA, or other statistical analysis program.
  • Solid monitoring and evaluation skills.
  • Willingness to travel extensively and at short notice.
  • Skilled in working collaboratively with others.
  • Excellent leadership and coordination skills and capabilities with high-level of personal motivation and initiative.
  • Strong interpersonal skills, including cultural sensitivity and taking initiatives to create an environment of dynamic professional communications.
  • Able to work with diverse groups of people in a multicultural, team environment.
  • Self-motivated and able to work without close supervision, including prioritizing work and multi-tasking to meet deadlines.
  • Excellent organization, planning and analytical skills; detail oriented.

Personal Competencies:

Required Language(s)

Fluency in oral and written communication French and English.

Travel Required (include percentage of required travel, if applicable)

The position will be a telecommuting position, working from a home-base that allows for frequent travel to CARO. The position will require extensive travel (50%) throughout Central Africa and trips to CRS headquarters in Baltimore, as necessary.

Key Working Relationships:

Supervisory: The RTA/WASH has no direct reports; however, s/he may be required to supervise consultants, as needed.

Internal: Deputy Regional Director for Program Quality, CARO Regional Technical Advisors (RTAs); CRS Heads of Programming; Country Program MEAL staff and other programming staff; CARO Country Representatives; Humanitarian Response Department WASH Team Lead and Team; CRS HQ Technical Advisors in headquarters; CRS WASH TAs in other regions.

External: Local Partners, other PVOs; consultants working in MEAL; USG, especially USAID and CDC, and other donor agencies; professional associations (e.g. National Evaluation Associations)

Agency-wide Competencies (for all CRS Staff)

These are rooted in the mission, values, and principles of CRS and used by each staff member to fulfill his or her responsibilities and to achieve the desired results.

  • Integrity
  • Continuous Improvement & Innovation
  • Builds Relationships
  • Develops Talent
  • Strategic Mindset
  • Accountability & Stewardship

What we offer

CRS offers a comprehensive benefits package including medical, dental, life insurance, vision, generous retirement savings plan and the opportunity to work in a collaborative, mission-driven culture that is committed to improving the lives of the poor throughout the world.

***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS' processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

EOE/M/F/D/V - CRS is an Equal Opportunity Employer.