Learning and Training Specialist for Global WASH Cluster via ReliefWeb

Geneva, Switzerland 🇨🇭


“At the global level, the aim of the cluster approach is to strengthen system-wide preparedness and technical capacity to respond to humanitarian emergencies.”[1] Since the creation of the cluster system, several processes have contributed to the definition of capacity development for coordinated response and given direction for priority activities. Most recently, the Transformative Agenda and Core Humanitarian Standard have reinforced the importance of qualified, adequately equipped personnel to achieve results for vulnerable populations.

Analyses such as UNICEF’s Cluster Lead Agency Role in Humanitarian Action highlighted the need for efforts to ensure the right people, with the right skills are in place to integrate human resourcing and staff capacity development and that our approaches to achieving this must increase coherence and consistency of application.

Within the Global WASH Cluster (GWC), Capacity Building for humanitarian coordination has been noted as a priority in regional, national and global forums, which have noted that Humanitarian WASH coordination and leadership skills should be strengthened across the sector. This is reflected in the GWC 2016-2020 Strategic Plan; Objectives 2 “To ensure that relevant WASH stakeholders (national and global) have the capacity to coordinate in emergency response”. The Capacity Building Specialist will work within the framework of Strategic Objectives 2, and achieving outcomes 1) Global – The pool of fit-for-purpose WASH practitioners to support coordination in emergency response is sufficient to meet ‘normal’ demand and 2) National/Regional – National coordination mechanisms have the capacity to meet their responsibilities in WASH coordination in emergencies.

More broadly UNICEF’s Global Cluster Coordination Unit (GCCU) is establishing a capacity development strategy for coordination linking to UNICEF’s Humanitarian Learning Framework, Strategy and Implementation Plan which has outlined the organization’s commitment to accessible, progressive learning opportunities across the agency and reinforced the importance of harmonized efforts that maximize capacity building resources and build an evidence base for continued resource allocation.

This position will be stationed in UNICEF, EMOPS Geneva office, supervised by GWCC and will be expected to carry out field missions to regions and / or countries, if required (no more than 30% of the consultancy time).

Purpose of the consultancy

The overall purpose of the consultancy is to contribute, in prone priority disaster countries, to develop sufficient capacity within the national WASH sectoral coordination platforms to independently perform the humanitarian coordination responsibility – and consequently the six functions associated to it as per the IASC Guidance and Transformative Agenda – with sufficient capacity to respond to affected populations and partners needs without any need for cluster activation.


With a focus on Humanitarian WASH coordination staff, at global, regional and field level with a strong focus on Government Capacity to lead coordination (including preparedness, assessment, information management and transition, and under the supervision of the Global WASH Cluster Coordinator (GWCC), EMOPS, Geneva, and the guidance of the GCCU Capacity Building Specialist, the consultant will:

  1. Map the learning and training needs to strengthen and support the execution of the humanitarian WASH coordination functions in countries;
  2. Develop the learning and training component of the capacity building strategy for the GWC in line with the 2016-2020 GWC Strategic Plan;
  3. Possibly, start the implementation of priority actions (quick wins) that will have been identified, agreed and included into the strategy;

The Consultant will work within the framework of the GCCU capacity development strategy and will contribute to the achievement of UNICEF’s CLA responsibilities to strengthen response capacities (for coordination) by identifying linkages across clusters with partners and services providers, and outlining pathways for action for the period 2017-2020.

Scope of the consultancy

The scope of the consultancy is limited to the development of the learning and training components of a broader capacity building strategy that will be developed by the GWC and embedded into the broader GCCU capacity building strategy.

The consultancy should contribute to the development of National and Sub National WASH officers and decision makers to fulfil humanitarian WASH coordination, including assessment and IM in priority.

The consultant will explore the best way to mainstream humanitarian WASH coordination in learning and training packages of UNICEF and within full and associate member institutions of the GWC. S/he will also explore the relevancy and feasibility to build on, or develop specific trainings packages, that could be then mainstreamed and rolled out in GWC partners’ capacity building systems (on-line, face-to-face, self-trainings…).

WASH Technical or Managerial curricula of colleges of relevant Academic Institutions (UN Universities, national or regional Northern or Southern academic institutions), at Master level and should be reviewed and systems to deliver Humanitarian WASH coordination training on a regular basis should be explored and documented (joint partnership with specialized institutions such as Bioforce, Red-R, MOOCs, delivery of formal credit systems…).

The cooperation framework and complementarities between trainings and institutions should be well identified based on languages, institutional strengths and comparative advantages, targeted audiences and regional contexts with then goal of determining pathways for collaboration.

Based on the information provided by the GWC and the GCCU and on the information that will have been collected by the consultant, priority regions / countries to implement the strategy should be clearly identified by the consultant with a fair description and the type of cooperation that could be set-up globally / regionally. Quick wins should also be identified and articulated with longer-term objectives.


  1. Mapping of the learning and training needs for Humanitarian WASH coordination – both in term of leadership and coordination capacity, and technical capacity supporting coordination – of the GWC partners, with a specific focus on national and sub-national platforms;
  2. Learning and Training Strategy component that will be integrated into the GWC capacity building strategy developed
  3. 3-year work plan (2018-2020), developed with detailed activities for 2018, indicators of achievement and benchmarks

Description of Task

The consultant will be tasked to support and further develop systematic, structured and progressive approaches to learning that enhance the knowledge and skills for coordination within emergency WASH Sector / cluster Coordination and the GWC Field Support Team. Tasks include, but are not limited to:

  1. Map of the learning and training needs for Humanitarian WASH coordination of Humanitarian WASH coordination platforms. In particular, review existing assessments / evaluations / lessons learned reports of UNICEF on Humanitarian Coordination in the WASH sector and other sectors;
  2. Inventory offers of trainings on Humanitarian Coordination, Emergency IM and Assessments – with a specific focus on WASH where applicable – by UNICEF and full members of the GWC as well as relevant academic or non-academic institutions;
  3. Explore best ways of learning methods according objectives, targeted audience, topics, etc…
  4. Develop a learning and training strategy component that will be integrated into the GWC capacity building strategy developed
  5. Develop a 3-year work plan (2018-2020), with detailed activities for 2018, ensuring integration into GWC and GCCU capacity building strategy and cross –sector linkages.
  6. Develop a Monitoring Framework the Monitor the progress of the work plan
  7. Assist the GWCC in efforts to strengthen coordination of the WASH Cluster through capacity development initiatives, Informed by broader IASC workflows and processes
  8. Support the management and provide oversights where requested for capacity development initiatives with clearly articulated, measurable learning objectives.
  9. Assist on the development and the strengthening of GWC partnerships and initiatives relating to learning and training, including key academic institutions.
  10. If required, support the development of GWC Capacity Development strategy and Workplan, Develop Portal for management of technical / training resources and calendar of WASH coordination related training with recommendations.
  11. Support the establishment and development of partnership with key Universities / academic institutions for inclusion of Leadership and Management skills in WASH related courses.


Core Competencies:

  • Professionalism: Demonstrated knowledge of and experience in training and adult learning; good research, analytical and problem-solving skills, including ability to identify and participate in the resolution of issues/problems; familiarity and experience in the use of various research sources, including electronic sources on the internet, intranet and other databases; ability to apply good judgment in the context of given assignments. Demonstrated knowledge of and experience in Humanitarian Coordination. Experience in WASH is an asset.

  • Commitment to continuous learning: Willingness to keep abreast of new developments in electronic, web-based learning and communication tools.

  • Communications: Excellent communication (spoken and written) skills, including the ability to draft ideas in a clear, concise style.

  • Planning and Organizing: Demonstrated ability to manage and coordinate diverse issues simultaneously; ability to develop clear goals, establish priorities and allocate time and resources appropriately. Ability to bring ideas and people together from diverse organizations.

  • Technology Awareness: Fully proficient computer skills and use of relevant software and other applications, e.g. word processing, spreadsheets, internal databases, Internet, etc.

  • Teamwork: Good interpersonal skills and ability to establish and maintain effective partnerships and working relations in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity.

  • Creativity: Not being bound by traditional approaches to training and education programs. Actively seeking to improve programs or services with taking calculated risks in experimental approaches to learning.


Education: Advanced university degree (Master’s degree or equivalent), in applied teaching pedagogy, education, human resources, social science. A relevant combination of academic qualifications and extensive experience may be accepted in lieu of an advanced university degree.

Work Experience: Minimum of three –five years of progressively responsible experience in an international setting at increasing levels of responsibility. Proven experience in the field of designing and delivery of training programs would be considered an asset. Minimum two years of experience in Humanitarian Response or Coordination. Experience in WASH would be an asset. Experience in marketing training programs would also be an asset.

Language: English and French are the working languages of the United Nations Secretariat. For this function fluent oral and written English is essential. Knowledge of another official UN language, preferably French, is an advantage.

Other Skills: Knowledge of institutional mandates, policies and guidelines pertaining to humanitarian assistance. Knowledge of the institutions of the UN system. Relevant field and HQ experience.

[1] IASC Guidance note on using the cluster approach to strengthen humanitarian response: https://interagencystandingcommittee.org/system/files/legacy_files/cluster%20implementation,%20Guida…

How to apply:


Consultants should submit their expression of interest to Dominique Porteaud ([email protected]) with subject line: “WASH Cluster consultancy – learning and training”. The submission should include:

  • Daily consultancy rate (US $) to be considered

  • Curriculum Vitae

  • Current UN P-11

  • Cover letter, explaining nature of interest