Program Officer

The Water Project
Concord, NH, United States
Position Type: 
Organization Type: 
NGO/Civil Society
Experience Level: 
Not Specified


Please note: this job post has expired! To the best of our knowledge, this job is no longer available and this page remains here for archival purposes only.

The Water Project’s reporting structure is situated at the heart of our relationships between community members in sub-Saharan Africa, local NGO partners, US based TWP staff, and donors who are looking for ways to contribute to reliable, contextually appropriate solutions to the global water crisis. For us, reports tell stories of human strength and dignity, and reports point to the power of people who work together to build networks of trust and justice necessary for true development. Our reporting process enables us to evaluate both the quality and fit of each project. Thus, this position involves reporting aligned with our commitments to implement quality sustainable projects, to monitor and evaluate each project, and to promptly and consistently respond if a water point goes down.

Key Responsibilities

  • Quickly learn The Water Project’s specific reporting format
  • Write a high volume of reports in Google Docs and/or Microsoft Word and Wordpress
  • Collaborate with program team and development team to monitor and evaluate the quality of projects and communicate project data effectively. This will require familiarity with Salesforce and mWater (our monitoring and evaluation tool)
  • Manage Project information and communicate with internal and external stakeholders
  • Proofread and edit reports written by others for publication on The Water Project Website
  • Basic photo editing and formatting
  • Post reports and updates to The Water Project website
  • Coordinate with all other Program Department Staff
  • Report to Director of Programs

Job Requirements

  • Strong writing and grammar skills
  • Experience and/or training in data management
  • Proficiency in Google Sheets/ Microsoft Excel
  • Strong organizational skills
  • Exposure to Water Access, Sanitation, and Hygiene Sector desirable
  • Attention to detail and ability to multitask
  • Strong interpersonal skills and willingness to collaborate
  • Demonstrated evaluative experience, skills

Who You Are

You are a writer

You love the power of language and communicate clearly through your writing. You are able to process information and write as a journalist, biographer, and a story-teller. You love taking a new friend by the hand and leading them through a hidden passageway into a world that stretches their previous worldview categories with your words. You can be creative, clear, and concise. You love the challenge of being a wordsmith, and you can communicate data effectively.

You know WASH

You are familiar with the practices in the Water Access, Sanitation, and Hygiene sector. You can speak the language and spot the difference between projects that are doomed and projects that are sustainable. Pictures of development graveyards make you cringe, and you want to do something about it. You know your way around enough to find sector standards, country standards, and you are eager to learn The Water Project’s standards. You are able to evaluate a project’s quality through pictures and written reports.

You can proofread and edit

Your a carful reeder who can spot spelling and gramatical errors in anything that comes acrost you’re desk or computer screen; you realize that its not a glamorous job but one thats real important for affective communication. We can all use another set of eyes on the stuff we right. If this paragraph makes you cringe, your probly up to the task.

You are tech savvy

You love figuring out ways use technology to make data more visible. You love figuring out how to work with web-based platforms and interfaces. Technology is a friend who helps you build relationships and communicate effectively.

You are a quick learner

You can buy into the goals, vision, and core values of The Water Project and craft a report that accentuates organizational objectives. You learn formatting quickly, for writing and for photos. You are able to tell the big picture story through the specific lens of a community in Kenya, Uganda, or Sierra Leone. The beauty is in the details and you are excited to learn and share the details about every community represented in these reports. In both report-writing and in office relationships you are observant and discerning.

You are extremely organized

Whether organizing an excel sheet, photo submissions, or report schedules, you can keep track of what is on schedule, what is upcoming, and what is falling behind. You like the task of helping others find what they need at a moment’s notice and you know what it means to work smarter not harder.

You are open to constructive criticism

You recognize that the report is not about you. You trust your team enough to make changes to your work. You also trust your team enough to bring your gifts, ideas, and creativity to the table.  You are a good listener and are always ready to make our shared work a little bit better. You are a team player that appreciates the skills of others.

You communicate

You love asking questions and you love collaboration. You are brave enough to speak up when something seems a bit off in a report. You are able to share information via email, Slack, Google Docs, Dropbox, and can learn other communication platforms too. You are comfortable working with computers. You make sure that no report falls through the cracks, and if/when it does, you have the courage to communicate so that we can address the problem as a team.

You are reliable

You realize that the work that The Water Project does depends on the reliability of people and parts, from a seal in a hand-pump to the person who consistently shows up to get the job done. You are someone who finds value in fulfilling commitments and playing an important role in an organization addressing the global water crisis.

You love to tell the stories of others

You get excited about the success of others. You are motivated by people who face intense obstacles in life and find a way to persevere. You are inspired by both possibilities and realities of what people can do and become when they are no longer suffering from waterborne sickness and when they are not required to spend hours every day finding water. You are looking for the positive in people and you believe that the world can learn so very much from the heros in the communities where we are involved. You have a keen eye for examples of humanity at its best, yet you are wary of overgeneralization and romanticization of others. You love accentuating the voices of people who are seldom heard.

You are street smart

You bring an edge from your experience into your work that makes you uneasy with the status quo and simple solutions. Your attention to detail helps you identify creative ways to address problems. In reporting and monitoring this skill helps you to spot inconsistencies between written narratives and pictures, and helps you to ask challenging questions.