WASH Programme Manager

Solidarités International
Zahle, Lebanon
Position Type: 
Organization Type: 
NGO/Civil Society
Experience Level: 
Entry Level (0-2 Years)
Degree Required: 
Bachelor's (Or Equivalent)


Please note: this job post has expired! To the best of our knowledge, this job is no longer available and this page remains here for archival purposes only.


Desired start date: May 15, 2019

Duration of the mission: 09 months (renewable pending fundings)

Location: Position based in Zahle

Solidarités International’s mission is organised with 2 operational bases (Minieh-North, Zahle-Beqaa) and a coordination office in Beirut.

The expatriate team consists of 13 staff members, while the national team represents circa 120 staff members.

The mission’s overall budget reached 10 MUSD in 2018. 2M$ were concentrated in the Beqaa in the second half of 2018. The Beqaa office currently has 37 staffs.

Key areas of intervention for the mission are the following:

  • Emergency WASH service provision in informal settlements (UNICEF funding) – Beqaa & North
  • Emergency response to storms in informal settlements(START fund) – Beqaa
  • Emergency response & Shelter-Protection integrated approach (ECHO funding) – North
  • Mapping of informal settlements (MEDAIR / UNHCR) - North


The WaSH programme manager is responsible for the project(s)’ implementation and quality. He/She suggests improvements and further developments. The four axis of the WaSH PM’s position are:

  • Ensuring that activities and budget are implemented in the framework of the project(s).
  • Ensuring that indicators, internal & external reporting is done in due time.
  • Managing the programme teams linked to his/her project(s).
  • Ensuring a smooth coordination with logistics, finance and human resource teams.

The activities currently and expected to be implemented are somewhat classical WaSH humanitarian project – related. Particular attention needs to be taken in terms of:

  • quality of the water delivered – the base having its own laboratory –,
  • respect of schedules by suppliers, proper monitoring of service provision respecting guidelines (authorised location where desludging occurs, strict respect of quantities of water delivered, etc),
  • quality of the facilities’ constructions and respect of the bills of quantities.
  • Adapted and tailored Hygiene Promotion strategy

Management :

The programme manager, hired for Beqaa region, reports to the field coordinator on a daily basis. He/She as well is technically supported by the WaSH coordinator, who is based in Beirut and visits regularly the bases.

The person under the responsibility of the PM should be (in March 2019)


  • Project management: this position requires a high level of project management capacity, 80% of the activities being followed-up through large excel file. Data management capacities (and appetence) are a must. A lot of the work is done through contractors requiring high volume of paperwork. With multiple sites (600+) good synthetic and strategy vision is required.
  • Management: The base exists since summer 2016. It recruited a young team that is becoming mature. Management of the programme team takes an important part of the work and can be quite demanding with qualified staff that still need detailed supervision (rigor).


Project relevance, quality and design

  • Contribute to establishing assessments;
  • Contribute to define Solidarités International’s local strategy and contribute to the annual programming by proposing new activities; with potential opportunities in DRR-irrigation channels & Solid Waste Management
  • Organise and facilitate evaluation missions;
  • Propose a technical approach and a financial, human and logistical scale for the programmes to be implemented;
  • Write the technical annexes and chapters (including the logical framework) for the project(s)’s proposals and reports with the support from coordination
  • Implement activities in compliance with the annual operational strategy, Solidarités International’s technical requirements and the financial and logistics’ donor(s) criteria;
  • Evaluate the relevance of the activities carried out, as well as the effectiveness of the interventions and their appropriateness with respect to contextual developments and the populations’ needs;
  • Propose adjustments to the programmes, if necessary;
  • Ensure that the programmes under his/her supervision achieve the required results;
  • Ensure that programme objectives meet sustainability requirements and, if required, compliance with established norms and standards;
  • Participate in building the WaSH teams’ abilities with respect to techniques or new methodologies.


Implementation and operational monitoring

  • Plan activities and activity cycles for WaSH activities in the light of established objectives;
  • Use the project management, monitoring and evaluation tools for WaSH activities;
  • Propose and implement quality criteria and monitoring indicators for water and sanitation, as well as community hygiene promotion part of the programme;
  • Support and advise to the base’s logistical department for the purchase of specific materials for WaSH activities and on th follow-up of contractors quality, selection, follow-up
  • Plan and supervise the WASH programme implementation s/he is in charge of, being sure to meet deadlines and adhere to predefined technical specifications;
  • Supervise and provide support for the activity managers, laboratory supervisor, monitor and evaluate the implemented WaSH activities;
  • Anticipate any issues linked to carrying out the WaSH activities;
  • Suggest any adjustments to be made to the WaSH activities depending on contextual and indicator developments;
  • Working with the administrative department, contribute to developing budgets relative to his/her programme and monitor expenses and budget forecasts.


  • Use the capitalisation tools proposed by Solidarités International;
  • Participate in the centralisation and distribution of procedures, guides and tools linked to the WaSH activities;
  • Capitalise on intervention methods and techniques and on the experiences acquired by Solidarités and other participants in the WaSH activities;
  • Write procurement and handover reports before the end of his/her contract and send it to the appropriate persons on the mission and at headquarters.

Personnel management       

  • Participate in validating the hiring of national technical staff for activities;
    • Define the prerequisites for opened WaSH positions together with the administrative department; adapt existing job descriptions if required;
    • Greet and brief the new comers working on the programme;
    • Identify and pass on any training needs for the WaSH teams;
    • Set up technical training depending on WaSH operational needs and identified training requirements;
    • Manage and support the team under his/her responsibility, including the capacity building of the Activity Managers
    • Lead working groups and thematic meetings; *Evaluate and assess the performance of colleagues under his/her direct supervision;
    • Ensure adherence to security regulations by personnel under his/her supervision.

Reporting / communication / representation

  • Pass upward to the relevant persons any information on the security situation or on any event that could impact Solidarités activities and the safety of the teams;
  • Draft activity reports and any annexes relating to specific activities for the financial donor reports and/or amendments;
  • Ensure that all reports are delivered on time and in the correct format;
  • Maintain a local operational communications network and good relations with local and government authorities, financial donor representatives, UN agencies and other international agencies;
  • In his/her assignment area, represent Solidarités International’s at meetings or forums concerning the WaSH activities;
  • Represent the organisation when asked and/or delegated to do so;
  • Reply to headquarter information requests regarding specific needs;
  • In collaboration with the WaSH coordinator and field coordinator, prepare the administrative documents (memorandum of understanding, handover, etc.) to be jointly signed with government authorities, communities or partners.



Bachelor/Master degree in degree in engineering, water network management, or similar field is desirable; it can be balanced by experience.


  • At least 2 years’ experience in the field at similar positions. Experience in WaSH programme management compulsory.
  • Experience in conflict/post-conflict contexts, preferably with experience in supporting emergency responses. Previous experience in the Middle East an asset.
  • Previous experience with SI an asset.

Technical skills and knowledge:

  • Proficiency with the standard MS Office package compulsory (Word, Excel -large data management capacity is a must, Outlook).
  • Proficiency in AutoCad, GIS-software an asset.
  • Strong team management capacities & leadership. Capacity to train a team, to create a dynamic atmosphere.

Transferable skills:

  • Capacity to provide leadership and be a unifying force.
  • Capacity to multi-task is a must
  • Willing to work at night or during week-ends when emergency occur.
  • Analytical-oriented mind.
  • Stress management skills: ability to work under pressure to meet tight deadlines, with peaks of heavy workloads.
  • Team player, capacity to give a positive dynamic to a young team whilst being fully part of the base’s senior management team.
  • Diplomacy, cultural sensitivity, negotiation skills.


  • Fully fluent English: speaking, reading and writing skills;
  • Arabic an asset (official language of the country);
  • French a plus (Lebanon is partly francophone).

Other desirable qualities:

Commitment to the fundamental principles of SI’s charter and ethos.


  • A salaried post: According to your experience from 1980 euros gross per month (1800€ +10% annual leave allowance paid monthly) and a monthly Per Diem of 750 USD.
  • Social and medical cover: Expatriates benefit from an insurance package which reimburses all healthcare expenses (including medical and surgical expenses, dental care and ophthalmological expenses, repatriation) and a welfare system including war risks. Essential vaccination and antimalarial treatment costs are refunded.
  • Housing /Family package: can be included, housing allowance; child and school allowance; insurances + flights for all the family members.
  • Break: During the assignment, a system of alternation between work and time off is implemented at the rate of one break every three months. For a one-year assignment, the expatriate will have a 7-day break during the 3rd and the 9th month (with 850 US Dollars allocated by Solidarités). He or she will also be entitled to go back to his or her home country for a 14-day period after six months spent on the mission (Solidarités will cover travel costs).
  • For further information about SI, please consult our website: http://www.solidarites.org/en/


Expatriates are hosted in Zahle’s guesthouse (10-minute drive from the office), with possibility to be hosted in the mission’s other guest houses (Beirut, Tripoli) when required to move on SI’s other bases.

In Zahle, the guesthouse is located inside the city, at walking distance from shops, restaurants. Zahle also hosts a cinema and several gyms. Each international staff member has its own room. There is Wi-Fi, electricity 24h (with at maximum a few minutes interruption when swapping from national network to the city one), central heating system and air conditioning. Zahle being the capital of the governorate, UN agencies and iNGOs generally have their offices and accommodations there.

Located about 1000m above sea level, Zahle is on the verge of Mount Lebanon and the Beqaa valley. Temperatures go, roughly, from zero Celsius in winter (with several snow storms per year, blocking the direct road access to Beirut) to 35 in summer. Ski resorts and beaches are accessible for day trips. Zahle is the biggest Christian city of the Middle East, and there are no specific restrictions relating to clothing.

If the expatriate has passed his driving-licence more than a year ago, he/she is entitled to drive Solidarités International’s vehicles, including evenings and week-ends, after a driving test and following the mission’s specific driving SOPs.


Does this description fit you? Please send us your CV and Cover letter in English. CV only applications will not be considered.