Finland nationals: Associate WASH (M&E) Officer

Kasulu, Tanzania
Position Type: 
Organization Type: 
International Organization
Experience Level: 
Entry Level (0-2 Years)
Degree Required: 
Advanced Degree (Master's or JD)


Please note: this job post has expired! To the best of our knowledge, this job is no longer available and this page remains here for archival purposes only.

Procedures and Eligibility


This vacancy is open in the frame of the JPO Programme sponsored by Finland and only candidates with Finnish nationality will be considered.


Duties and Qualifications


The WASH team is an integral part of a sizeable operation across 3 refugee camps, serving a total population of 288,100 refugees. Due to the current WASH staffing profile and a diminishing operational budget, services remain somewhat constrained and the team is unable to conduct monitoring and project control to the standards they would like. The proposed position would enable a stronger focus on innovation with regard to Mobile Data Collection (MDC) applications and mapping software for monitoring project performance. With an injection of specific technical expertise in these areas, WASH operations across the Tanzania refugee operation would be enabled at a higher level. For example, the team has thus far experimented with MDC and established a pilot project to monitor the flow of water at each tapstand at Mtendeli camp using refugee workers as a means of determing whether the implementing parter is truly working to improve the quality of the water supply network as requested. The results of this detailed but low-cost method of monitoring showed that the partner was not making improvements with the kind of vigour required and these results were then used to help the partner to prioritize the most problematic areas of the network. With the proposed additional expertise of an Associat WASH (M&E) Officer driving innovation, this type of detailed monitoring could be expanded and diversified. 

UNHCR Field Office Kasulu and Sub-Office are located in Kigoma Region in north western Tanzania. The country currently hosts approximately 330,000 refugees and asylum-seekers, mainly from Burundi and the Democratic Republic of Congo (DRC) with 87% living in three camps - Nyarugusu, Nduta and Mtendeli. Nduta and Mtendeli camps fall under the purview of Field Office Kibondo . 

The political context and protection environment in Tanzania continues to evolve. Since 2017, restrictions on access to territory and asylum have increased. In 2017, prima facie declaration for Burundian asylum seekers was revoked and Burundian asylum seekers arriving in Tanzania had to undergo refugee status determination. 

Since September 2017, UNHCR has been involved in the voluntary repatriation of Burundian refugees following a Tripartite Commission Meeting with the United Republic of Tanzania, Republic of Burundi, and UNHCR. Over 50,000 people have returned to the country since the operation started in September 2017.  While UNHCR is not promoting voluntary repatration, it is supporting the operation to ensure that returns are based on the principles of voluntariness and informed decisions. 

The Tanzania operation is severely underfunded and the lack of consistent and sufficient resources is felt acutely in all sectors. The potential for a new influx from the Democratic Republic of Congo remains high, as preparations for the December 2018 election kick off. Similarly, the situation in Burundi remains tense due to unresolved political tensions and continued displacement inside and outside the country. 

There is 1 WASH Officer (Roving) and 3 WASH Associates who assist him in closely monitoring the outcomes and performance within the WASH Sector. Together they oversee the work of 3 WASH Implementing Partners; 2 international and 1 local (Oxfam, NRC, and Tanganyika Christian Refugee Services) as well as 1 Operating Partner (Water Mission Intl) 


- Support the improvement of regular project monitoring and evaluation mechanisms so as to change UNHCR WASH's capacity from being primarily a receiver of project progress data from the implementing partners to a real-time evaluator using innovation and a wide range of mobile data collection, mapping, and data analysis technologies available
- Ensure that there is a viable standard WASH monitoring system in place for data collection, analysis and interpretation/reporting to serve as an evidence base for planning and further interventions.
- Assist UNHCR WASH to independently monitor cost savings due gained due to the ongoing solarization program of all boreholes at all camps, water supply flow data at tapstands, distance to tapstands, number of persons per tap, number of persons per latrine stance and bath shelter, progress of community-based family latrine construction, condition of shared emergency latrines, Free Residual Chlorine at tapstands and in household collection containers, number of litres of storage at household level, cleanliness of water collecting vessels, handwashing practices, quantity of soap available, open defecation, number of hygiene promoters per Person of Concern, number of hygiene promotion campaigns, and impact of Theatre and Drum/Dance and School Health Club activities upon Behaviour Change (primarily handwashing and latirne use)
- Work in multi-sector team in close collaboration with Public Health, Shelter, Protection, Education, Fleet Management/Supply, and Field colleagues
- 30% cross-camp travel between Nyarugusu, Nduta, and Mtendeli camps.


The incumbent holds a professional technical position responsible for provision of expert technical support and advice within the areas of water, sanitation, hygiene as an integral part of UNHCR programmes, specialising in improving Monitoring & Evaluation capability, particularly through technological innovation such as through Mobile Data Collection, Mapping, as well as data analysis and visualisation.
The JPO is expected to support the WASH Section in carrying out the following major duties and responsibilities:
Standards and policies
Support the drafting of WASH related operational policies and guidelines.
Undertake needs and resources assessments with Governments and partners in order to prioritize needs and activities in provision of services to refugess and other person of concern to UNHCR.
Technical Support:
Provide technical guidance and support to UNHCR's field operations, as well as the Bureaux on related techncial matters to ensure delivery of WASH services; Provide field-based support and/or evaluation missions for emergency as well as stable situations as and when needed;
Review and provide technical inputs on reports and programme proposals from the field with the view to verify technical integrity and compliance with UNHCR policy priorities refugee women and children, gender, adolescents and other related topics.
Monitoring and Evaluation:
Supporting the development and implementation of the monitoring and evaluation system for WASH programmes;
Review and monitor programmes and activities in the field utilizing information gathered through the UNHCR WASH Monitoring System
Analyze and evaluate WASH data to assess compliance with standards.
Support data analysis of WASH data
Capacity Building;
Support capacity building initiatives in the field of WASH among fellow UNCHR colleagues as well as Implementing Partners as well as refugee incentive workers, so that they acquire the needed knowledge, skills and sense of responsibiltiy and ownership of programme.


Determine the appropriate principles, methods, and software most appropriate to conduct the monitoring and evaluation activities proscribed
Determine the most appropriate reporting methodologies to communicate results for the monitoring mechanisms including mapping and data analysis software
Determine the appropriate responses to project challenges identified in order put project progress back on track


EDUCATION/QUALIFICATION: Advanced university degree (BA/MA or equivalent, obtained in an accredited institution in water and sanitation engineering / water resources development and/or postgraduate degree in one of the civil engineering disciplines (water supply and/or hydrology or sanitation/hygiene engineering) or Geographical Information Systems (GIS) or Computer Engineering/Programming or Monitoring & Evaluation.

WORK EXPERIENCE: At least 2 years of experience in technical (related to water and sanitation) project/programme management works or Monitoring & Evaluation or Computer Engineering/Programming(required). Candidate with BA degree must have at least 3 years of experience. Experience in refugee emergencies or developing countries is desirable.

SKILLS: Program Management, willingness to learn, enthusiastic, eager to meet challenges and quickly assimilate new concepts, Computer/Technical Literacy (Mobile Data Collection, GIS/Mapping, Excel/Power BI), data analysis & visualization, excellent interpersonal communication abilities, multicultural sensitivity/awareness, problem-solving/reasoning/creativity, teamwork.


Proficient in the use of the follwing:


Position Competencies


Managerial Competencies:

M003: Judgement and Decision Making

Cross-Functional Competencies:

X001: Analytical Thinking
X002: Innovation and Creativity
X003: Technological Awareness


Language Requirements



- Essential: English,      
- Desirable: Swahili and/or any other UN language.




SUPERVISION: The JPO will be under the direct supervision of the manager indicated under `Supervisor title and position number¿.  The supervisor will be responsible for the performance evaluation of the JPO. The manager will also ensure that the JPO is provided a thorough induction and orientation briefing, followed by on-the-job training as well as continuous guidance for training/learning opportunities throughout the assignment. In support to the manager, the JPO Unit provides the Supervisory Guidelines upon recruitment/reassignment of the JPO.


Training Components



- Mandatory training courses: 
1. Basic Security in the Field (NB: needs to be retaken every 3 years) 
2. Advanced Security in the Field (NB: needs to be retaken every 3 years) 
3. Protection Induction Programme (PIP)
4. UN Course on Harassment, Sexual Harassment and Abuse of Authority 
5.    Orientation to IPSAS

- Recommended training courses
ICT Security


Mobile Data Collection
Data Analysis
Humanitarian WASH Standards


Additional  Information



Housing/accommodation: Yes- UN Guest House.

Health care: Yes - Government Hospital. There is a UN Clinic in Kasulu which opened in 2018.

Educational facilities: No. There are no suitable pre-schools, primary and secondary schools available to which national and international staff can send their children.

Security: UN Security Level-2 is currently in place and offical and private road travel by staff is limited as per the MOSS. All official missions in this region do not begin before 07:00 and staff are advised to be in a secure location no later than 18:30. Police escorts are required as per MOSS for travel by road between Kibondo to Kasulu. The security situation in Kasulu is relatively stable although highway robberies and road traffic accidents are the main security threats. 

Other (transports, banks, etc): UNHCR Field Office Kasulu is a category E duty station and is located in Kasulu District, which is one of six districts in the Kigoma Region. The Office is 150 kms from Sub Office Kibondo and 200 kms from Field Unit Kigoma. Field Office Kasulu is 200 kms from the Regional Headquarters located in Kigoma/Ujiji Municipality and approximately 1,400 kms away from the commercial city of Dar es Salaam, and some 30 kms from the Tanzania/Burundi border. Basic food and other commodities are available in the local shops and markets. Banking facilities are limited with only two banks in the town operating ATMs. The R&R cycle in Kibondo is twelve weeks. There is a UNHCR-operated 10-seater Caravan which flies twice a week (Monday and Friday), depending on the weather and number of passengers between Mwanza/Kibondo/Kigoma/Kasulu. There are flights to Dar es Salaam from Kigoma and Mwanza. For international travel, drive to Kigali for the same.


Closing Date


Please note that the closing date for applications for this position is Sunday 14 April (midnight Geneva time).