WASH Strategy Review Consultant via ReliefWeb


Jordan 🇯🇴

Terms of Reference

CARE Syria’s Current Programming

CARE Syria implements multi-sector programmes in North East Syria (NES) with a budget of approximately $15 million USD. The programmes address the multiple vulnerabilities that households and communities are facing after many years of conflict. At the household level, the program is designed to create linkages between more emergency-focused basic needs programming, including winterisation support and water trucking through to resilience-building food security, protection and women’s economic empowerment programming. At the community level, CARE supports the rehabilitation of water stations, RO units and the establishment of water committees.

Prior to the conflict in Syria, the water and sanitation resources in Syria were under pressure from population growth and urbanization. Protracted conflict has worsened the situation. Non-existent electricity, damaged and obsolete water and sanitation infrastructure, the influx of IDPs, threats from militant groups and households with few financial resources are all challenges facing the water sector. CARE currently implements a small-medium sized WASH programme, primarily funded by ECHO.


CARE is looking to recruit a consultant with previous WASH strategy design into Syria to review CARE’s existing WASH programming in NES, including the review of all currently-adopted methodologies. The postholder will be expected to assess areas for growth, adjustment and development across the entirety of CARE’s WASH programming in NES in terms of technical capacities, adherence to international standards, donor priorities and areas for sectoral and geographic growth. The postholder will be responsible for completing an assessment visit in NES of a minimum of 15 working days, and will be expected to meet with various stakeholders to complete context analysis, capacity assessments and gap analysis to inform CARE Syria’s future approach to WASH programming in NES. The postholder will be expected to mobilise the WASH team to ensure engagement in the process and to share lessons learned from previous programming. The postholder will be expected to hold frequent meetings with CARE’s WASH team in NES, donors and other agencies, in order to write a well-informed sectoral strategy for CARE’s WASH programme in NES, to cover the period 2022-2024.


22 May – 23 June 2022 (total – 25 working days), of which a minimum of 15 working days to be spent in NES.


Remote, with travel into NES.


The post holder will report into the Head of Programs (Amman) for CARE Syria, with matrix into the Deputy Country Director – Operations (NES).

Key Outputs

The postholder is expected to be self-led and experienced in the process of developing WASH sector strategies in similar contexts to that of NES.

Output #1Develop sectoral strategy for CARE Syria’s WASH programming in NES, to including response to key cross-cutting themes including nationalisation of WASH programming, environmental impact, gender, age and disability inclusion, resiliency building of local populations and sustainability of interventions.

· Develop workplan for strategy development, including timelines and required inputs from team members (days 1-2)

· Conduct site visits in NES and consult with CARE Syria’s WASH team on existing programming, coordination mechanisms, system and tools and provide recommendations for improvement including clear resourcing plan (days 3-18)

· Consult with NES-focused donors and donor guidelines on WASH priorities, incorporating these into recommendations and strategy development (days 3-18)

· Conduct research into key players (WASH, NES) including key gaps in response (days 3-18)

· Assess CARE Syria’s capacity to respond to gaps and provide action plan for key programme development recommendations. Draft sectoral strategy, and finalize based on review and comments by Care Syria team. (days 18 onwards)

Output #2: Provide recommendations for increasing programme quality related to CARE Syria’s existing WASH programming

· Work closely with the WASH team to provide trainings on specific topics including:

o Water governance SOP specific to NES context

o Community committee engagement in WASH services in NES

o Providing technical guidelines in the development and writing of WASH proposal for NES. (days 3-18)

· Linked to the above, work closely with the WASH Project Manager on the development of systems, tools and processes for WASH implementation

Key Contacts

Direct Management: N/A

Matrix Management: N/A

Internal Contacts: Country Director, Head of Programs (supervisor), Deputy Country Director – Operations, WASH Team, Procurement Team, Partnerships Team, Global Technical Advisors.

External Contacts: Donor technical focal points, INGO WASH Advisors, INGO Head of Programs.

Skills & Experience Profile

Core Competencies

· Management Skills: Ability to work independently and to effectively manage a team of experienced humanitarian experts in an emergency response setting

· Communication Skills: Well, developed written and oral communication skills. Able to communicate clearly and sensitively with internal and external stakeholders as a representative of CARE. This includes effective negotiation and representation skills.

· Integrity: Works with trustworthiness and integrity and has a clear commitment to CARE’s core values and humanitarian principles.

· Resilience/Adaptability and flexibility: Ability to operate effectively under extreme circumstances including stress, high security risks and harsh living conditions. Works and lives with a flexible, adaptable, and resilient manner.

· Awareness and sensitivity of self and others: Demonstrates awareness and sensitivity to gender and diversity. Have experience and the ability to live and work in diverse cultural contexts in a culturally appropriate manner. Has a capacity to make accurate self-assessment particularly in high stress and high security contexts.

· Work style: Is well planned and organized even within a fluid working environment and has a capacity for initiative and decision making with competent analytical and problem-solving skills.

· Knowledge and skills: knowledge of CARE policies and procedures (CET, HAF, etc.), Sphere and HAP Standards, Red Cross/ NGO Code of Conduct. Requires general administration, information management and telecommunication skills and proficiency in information technology/ computer skills.

Technical Competencies

Strategy Development

· Demonstrated experience in developing WASH strategies in/for complex and insecure environments

· Demonstrated WASH leadership and management skills in a very complex international setting

· Extensive conceptual skills including development of WASH strategies and action plans

· Demonstrated experience in WASH programme development, including partner-led program design, implementation, monitoring and evaluation

· Strong background and extensive experience in emergency programming in conflict setting.

· Familiarity is CARE systems and values is a bonus

People/Relationship Management

· Demonstrated leadership and interpersonal skills, including the ability to be self-led and work well with teams based remotely.

· Strong representation, presentation, and negotiation skills

· Demonstrated cross cultural communication and teamwork skills


· Master’s degree in civil or environmental engineering or related field of study.

Other Requirements

· Minimum of 7 years of progressive overseas experience in the management of WASH programs

· Minimum 3 year’s experience in WASH Advisor/equivalent positions

· Minimum 1 year experience in working in the Syria context preferred

· Previous training in humanitarian principles and standards including accountability initiatives

Bidding Requirements

CARE Syria invites qualified individuals to bid for this consultancy through the submission of their CV, cover letter (denoting previous experience in WASH strategy design inside Syria) including their financial offer by no later than May 7th. Please be advised that applications received without a financial offer will be automatically disqualified from the procurement process.

How to apply

Interested consultants are required to submit:

  • Application for this proposal should be sent to [email protected]
  • Application for this proposal should be sent daily rate
  • Application for this proposal is due by 7th May 2022
  • Application should include A financial proposal that should be submitted in USD currency and should be inclusive of ALL taxes taking into consideration that any international consultancies will be subject to 10% income tax while local consultancies (Jordanian) are subject to 5% income tax as per the Jordanian law.