Local recruitment: Call for consultant(s) - Performance measurement framework




Job Description

WaterAid has just approved its new global strategy 2022 -2032. We are now looking for consultant(s) to help the organization shape a high level, simple performance measurement framework to assess the organizational performance against the strategy commitments and be accountable for the progress made.

The task

The task of the consultancy is to lead the development and stress testing of a simple, clear and high-level performance framework for all parts of our work that will be used by the staff, leaders, the Executive and the Boards to

  • Assess progress against what we set out to achieve in the global strategy – based on the aims and their outcomes and the headline indicators
  • Provide consistent year on year high level qualitative and quantitative performance indicators against milestones that capture and link strategic impact and operational performance.
  • Provide a simple signalling and decision-support tool/model

The framework will enhance WaterAid’s accountability, effectiveness and make our planning and reporting easier.

The measurement framework should include:

  • A small number of high-level indicators and ratings based on the aims of the strategy and the two headline indicators (lag indicators)
  • A small set/model for annual lead indicators that supports more frequent “in-year” monitoring and decision making
  • A strong link of the above to a small set of cross-organisational operational performance indicators (e.g. financial, funding etc)

The governance

The assignment will be led by a small steering group with a strong backing of the senior leadership of the organization. There will be WaterAid internal resources to support project management and engagement with WaterAid specialists for this project

A small technical group of internal Monitoring and Evaluation and Learning specialists will support the consultant(s) as necessary.

Consultant(s) key requirements

  • Proven successful track record of designing organization-wide, high-level performance measurement frameworks for complex organizations that were used successfully. In particular, the experience of taking a whole system approach and measurement of indirect impact.
  • Background and proven track record in Monitoring and Evaluation preferably from the international development sector, ideally in WASH
  • Experience in measuring service delivery, capacity strengthening and advocacy and a deep understanding of operational metrics including experience in taking a whole system approach and measurement of indirect impact
  • Proven track record of either leading a diverse Monitoring and Evaluation Team or close collaboration with such expert teams.
  • Ability to absorb and convert complex data into simple and compelling outcomes
  • Ability to listen to clients’ requirements, and manage diverse views across the organization to create mutually agreeable outcomes.
  • A multitasker working at pace and delivering on time in an inclusive and collaborative way

Duration of the assignment and timing

We expect the assignment to be around 60 – 70 days over a period of 5 months.

Key dates

w/c April 25th – The role advertised

w/c May 16th – Shortlisting of candidates based on the EOIs received

w/c May 23th – interviews conducted and the choice for the consultant(s) made

w/c June 1st – Start of the assignment

w/c November 21st – Completion of the work

Interested in applying?

If you have such a track record and competencies, please send your application pack to [email protected] by Midnight British Summertime, May 13th, 2022.

The pack should include

  • your CV or if you are applying as a company, the organization’s capacity statement
  • an example of your most successful similar assignment
  • a no more than 2 pages long statement of how you will approach this assignment with costing

Additional Information

We are unable to provide sponsorship for this post. In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK.

WaterAid is committed to ensuring that wherever we work in the world there is no tolerance for the abuse of power, privilege or trust. WaterAid reinforces a culture of zero tolerance towards any form of inappropriate behaviour, abuse, harassment, or exploitation of any kind. The safeguarding of our beneficiaries, staff, volunteers and anyone working on our behalf, is our top priority and we take our responsibilities extremely seriously. All staff and volunteers are required to share in this commitment through our Global Code of Conduct. We will conduct the most appropriate pre-employment references and checks to ensure high standards are maintained.

WaterAid is an equal opportunities, disability-confident employer and committed to achieving the highest standards of diversity, fairness and equality. Should you have a disability and require any additional support, please contact us at [email protected]