Program Manager (Providing Access to Safe Drinking Water Project)

Clinton Health Access Initiative (CHAI)

Bhopal, Madhya Pradesh, India 🇮🇳

Overview

The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to saving lives and reducing the burden of disease in low-and middle-income countries, while strengthening the capabilities of governments and the private sector in those countries to create and sustain high-quality health systems. For more information, please visit    http//www.clintonhealthaccess.org

CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion, and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture.

CHAI, in partnership with its India affiliate William J Clinton Foundation (WJCF), works in close partnership with and under the guidance of the Ministry of Health and Family Welfare (MoHFW) at the Central and States’ levels on an array of high priority initiatives aimed at improving health outcomes. Currently CHAI works across projects to expand access to quality service, prevention, diagnostics, care, and treatment for HIV/AIDS, Hepatitis-C, tuberculosis, vector borne diseases, nutrition, anaemia, pneumonia, diarrhoea, sexual and reproductive health, cancer, oxygen, COVID-19, AMR, immunization, disease surveillance, and safe drinking water.

Talent is the fundamental driver of CHAI’s success in helping save lives and reduce the burden of disease. CHAI’s organizational values reflect its relentless endeavour of hiring, nurturing, empowering, and celebrating diverse and high calibre individuals who come together to work as cohesive teams. CHAI places a high premium on providing its staff with an enabling environment that encourages entrepreneurship, humility, respect, equal share of voice and fosters high impact innovation to address some of the most challenging healthcare issues. 

Program Overview: Nutrition Program, Access to Safe Drinking Water

Since 2016, WJCF has been working to reduce the prevalence of malnutrition amongst young children and anemia amongst women of reproductive age group in Madhya Pradesh. To that end, WJCF, under the leaderships of State Departments, has been implementing a comprehensive set of interventions to address supply and demand side challenges in public funded services. To illustrate, the GoMP has introduced  wholly nutritious complementary food for ~3 million children and ~ 2 million pregnant women and has accelerated the introduction of  improved iron folic acid (IFA) formulation with an assured delivery mechanism.

While improving efficiencies of health and nutrition related services is critical to improving nutrition outcomes, access to safe drinking water is critical to the success of these interventions. Fluoride contamination of drinking water is particularly challenging issue in several districts. Excess intake of fluoride causes fluorosis  causes corrosion of enamel and swollen gums (in children between 1-4 years) and consistent intake of fluoride causes skeletal degeneration, which retards absorption of calcium. Fluoride intake also reduces the absorption of key micronutrients such as iron and calcium, thereby increasing the risk of anaemia to the exposed population, particularly pregnant women.

To address this issue, a unique community entrepreneurship-based model in setting up and running a Community Water Treatment Plant (CWTP) was successfully piloted in one of the fluoride affected block of MP

The Public Health Engineering Department (PHED) of the State under flagship “Jal Jeevan Mission” plans to scale up the CWTP (Community Water Treatment Plant) model in other fluoride affected habitations of the state through Self-help Groups (SHGs)/rural entrepreneurs. WJCF is supporting this ambitious plan by providing technical and program management support to the Government of Madhya Pradesh.

Role Overview

In order to drive the aforementioned scale up, WJCF is seeking a highly motivated and entrepreneurial individual for the role of Program Manager. The Program Manager will report to the Deputy Director in Bhopal and will work with stakeholders and PHED officers to drive the scale up by providing managerial, analytical and operational support. The candidate will also work with the State Rural Livelihood Mission to support identification of community-based organizations/groups (like Cluster Level Federation, Village Organization, Self-Help Groups etc.) to operationalize the CWTPs.

The ideal candidate would have rich implementation experience in the field of health/sanitation, community-based livelihoods and would also have strong stakeholder management abilities. CHAI places great value on relevant personal qualities: resourcefulness, responsibility, tenacity, independence, energy, and work ethic. CHAI places great value on relevant personal qualities: resourcefulness, responsibility, tenacity, independence, energy, and work ethic.

Responsibilities

Strategic Leadership & Donor Management

  • Lead the overall portfolio and program for Access to Safe Drinking water and drive the strategic roadmap for ‘Access to Safe Drinking Water’  
  • Lead all donor communication and reporting as per the requirement of the project
  • Develop donor portfolio and design donor outreach strategies for sourcing funds for scaling up the model in other geographies
  • Support in developing business models (financial modelling) aimed at increasing efficiency of the entire CWTP vis a vis keeping the system sustainable
  • Establish linkages at the relevant national level forums/think-tanks and participate in workshops, seminars, webinars etc.

Program Operations

  • Provide research and analytical support to the department to aid identification of sites and SHGs/entrepreneurs for setting up CWTPs
  • Mapping water treatment technology landscape to better inform the department’s decision making to identify suitable technology
  • Identifying innovative models for promoting access to safe drinking water by involving community
  • Liaison with the State and district level officials for efficient and timely execution of the project
  • Establishing convergence with the other line departments like Tribal Welfare, National Health Mission, Women and Child Development, Education etc. for efficient operations of the CWTPs
  • Map relevant government welfare schemes (with budgetary outlays corresponding utilization data) at national and state level
  • Develop Standard Operating Procedure (SOPs) incorporating the best practices on how to effectively manage CWTPs
  • Design IEC collaterals and event calendars for conducting awareness generation sessions among the communities
  • Provide handholding support to the SHGs/entrepreneurs and build their capacities for efficient operationalization and management of the CWTPs

Program Monitoring

  • Support Monitoring and Evaluation (M&E) through conducting baseline/end line surveys
  • Develop monitoring frameworks, tools and reporting templates for bringing in efficiency and ensuring transparency in operations
  • Monitoring operations of the CWTPs and ensure submission of regular reports and analysis to PHED and SRLM leadership
  • Manage the field team comprising of staff at Bhopal office and field coordinators
  • Travel to various project blocks at a short notice as required by the Department/Program Manager
  • Perform other responsibilities as requested by program or country leadership

Qualifications

  • Master’s/Bachelor’s degree in management, economics, engineering, computer science, statistics, operations research economics or allied areas
  • Minimum six years of relevant work experience in the public sector including engaging with state, district, and block officials
  • Experience of managing projects involving promoting access to safe drinking water to vulnerable communities will be an added advantage
  • Experience of managing projects involving livelihood generation or entrepreneurship building particularly in rural areas is preferred
  • Strong data analytics and communication (written and verbal) skills
  • Entrepreneurial mind-set, including ability to work independently, self-motivate, managing teams and propose and implement new initiatives
  • Motivated to travel frequently to meet the needs of the program and deliver impact effectively
  • Proficiency in Microsoft Office, particularly Excel, PowerPoint and Word. Experience on data analysis tools such as SPSS, Tableau etc. can be an added advantage
  • Ability to think strategically, handle ambiguity, and solve problems in a fast-paced, limited-structure
  • Experience of working in Madhya Pradesh will be an added advantage

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POSITION TYPE

EXPERIENCE-LEVEL

DEGREE REQUIRED