Local recruitment: WASH Support Officer

Water Supply and Sanitation Collaborative Council (WSSCC)
New Delhi, India
Position Type: 
Organization Type: 
International Organization
Experience Level: 
0-2 Years
Degree Required: 
Bachelor's (Or Equivalent)


Please note: this job post has expired! To the best of our knowledge, this job is no longer available and this page remains here for archival purposes only.

Background Information - Job-specific

The Water Supply and Sanitation Collaborative Council (WSSCC) was established in 1990 and mandated by name in United Nations General Assembly resolution A/RES/45/181.The WSSCC Secretariat is hosted by the United Nations Office for Project Services (UNOPS) and aims to accelerate the achievement of sustainable sanitation, hygiene and water services for all people, with special attention to the unserved poor, by enhancing collaboration and coordination of all sector stakeholders. The WSSCC Secretariat is located in Geneva, Switzerland. More information on WSSCC can be found on the website at www.wsscc.org.

Under the direct supervision of the India Coordinator of the WSSCC India Support Unit (ISU), the incumbent will be responsible for providing technical support to build, collaborate and enhance alliances and networks to promote WASH related behaviors. The incumbent will also be responsible for assisting  the development  and implementation of systematic action learning in collaboration with district, state and national level partners, and support designing and operationalize learning systems and modalities required for Rapid Action Learning under the SBM to effectively facilitate sharing, collaboration, documentation and links to research and monitoring systems. The incumbent will work actively to provide technical support to encourage innovative approaches to government and other stakeholder initiatives to implement effective SBCC strategies for promoting WASH related behaviors. Working with creative agents and convening inter-government departments will also feature.

Functional Responsibilities

Rapid Action Learning (RAL)

  • Provide assistance in the development and nurturing of  effective action learning including listening, sharing, innovating, adaptation and replication through Rapid Action Learning (RAL)
  • Work with GOI and states to operationalize the concept of the RAL at national, state and district level and strengthen mechanisms to feed learning into policy and programme design and implementation.
  • Support coordination and management of all Rapid Action Learning activities at National level, in collaboration with the Institute of Development Studies (IDS) at University of Sussex
  • Support convening RAL activities at state and district level as per demand in collaboration with partners while leveraging funds from GOI
  • Develop convergence with NHM, ICDS, IDSP, PHED, Field Publicity, SSA in creating sensitization on SBM & usage of toilets in the GPs/ Village of the district.
  • Assist in ensuring the linkages with non-WASH actors and initiatives on behavior change with a multi-stakeholder perspective that involves the private sector and encourages innovation and sustainability.
  • Work with other knowledge partners including national training institutes, IITs, academia, international institutions and others to amplify best practice and accelerate progress.

ODF Sustainability (ODF-S) and ODF-Plus

  • Provide ongoing technical assistance at National and Subnational levels to operationalize the national guideline of ODF Sustainability (ODF-S).
  • Adapt/design and test communication materials/tools for WASH related behaviors in the context of ODF-S.
  • Facilitate the networking for inclusion of ODF-Sustainability guidelines in the respective State Implementation plan and District implementation plan of the national program at state and district level respectively.
  • Convening for the preparation of capacity building module for officials and Swachhagarahi on ODF-S and ODF-Plus
  • Leverage for developing partnership with the line departments and use their platform for dissemination of information & creating sensitization.
  • Provide coordination, management, and monitoring support to district and state administration for the implementation of ODF Plus and ODF Sustainability including SLRM, school sanitation, and Anganwadi
  • Provide coordination and facilitatation support for WASH programmes/campaigns with CSO’s and platforms. leveraging of resources for increasing the visibility of WASH issues and influencing participation and commitment of key influencers.
  • Technical advice in support of road mapping, material development and results-based planning will feature.

Support WSSCC’s LNOB and MHM work in India

  • Support creating national alliance for LNOB movement by coordination with WSSCC membership, partners and CSOs and for national alliance
  • Coordination with Niti Aayog (nodal agency for LNOB in Government) and converging with health, education, women & child welfare and water & sanitation for MHM, Work with ministry of Divyang ( disability)
  • Coordinate MHM work for WSSCC in India delivered through partnerships including training and advocacy
  • Represent WSSCC in the MHM alliance and MHM functions, and events.
  • Sharing and cross learning based on field experience. 

Support all WSSCC activities in India as required

  • Work with colleagues in ISU  to operate as an effective and efficient unit that supports and accelerates SBM’s aims and objectives.
  • Support WSSCC internal planning, review and reporting

Education/Experience/Language requirements


  • Master’s degree in social sciences or social work  or development studies or gender studies or economics or management science or public health or other relevant fields is required.
  • A bachelor's degree with a combination of two (2) additional years of relevant experience may be accepted  in lieu of the master's degree.


Minimum two years relevant professional experience in project/programme management in WASH sector is required.


Fluency in oral and written English is required. 


  • Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
  • Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. 
  • Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
  • Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
  • Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
  • Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
  • Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Functional competencies

  • Ability to maintain strong working relations with people with sensitivity and respect for diversity;
  • Ability to interpret institutional policies/procedures and propose innovative and practical solutions based on good practices and field needs;
  • Understanding of  programmes, policies, and coordination mechanisms particularly the sanitation and hyegine contexts;
  • Consistently approaches work with energy and a positive, constructive attitude;
  • Ability to juggle competing demands and work under pressure of frequent and tight deadlines
  • Domonstrated knowledge of the Sanitation & Hygiene sector in India

Contract type, level and duration

This is  a local position and therefore it is open to only Nationals of India and candidates with valid work permit to work in India.

  • Contract type: Individual Contractor Agreement
  • Contract level: Local Specialist Level 9
  • Contract duration: Ongoing ICA – ‘Open-ended, subject to organizational requirements, availability of funds and satisfactory performance.

For more details about the ICA contractual modality, please follow this link:


Additional Considerations

  • Please note that the closing date is midnight Copenhagen time
  • Applications received after the closing date will not be considered.
  • Only those candidates that are short-listed for interviews will be notified.
  • Qualified female candidates are strongly encouraged to apply.
  • Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
  • The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns. 

Recruitment/internship in UNOPS is contingent on the results of such checks.