In Jordan, Mercy Corps has been actively working since 2002 to implement a variety of programs funded by US and European governments and private donors. Starting in 2006, Mercy Corps has implemented the successful $30M USD Community-Based Initiative for Water Demand Management (CBIWDM) Program, which worked with 175 community-based organizations nationwide to promote water demand management and energy-saving technologies. In 2016, Mercy Corps seeks to start a new, multi-year Water Innovation Technologies (WIT) program to build on the lessons-learned from nine years of strong community development work in water resource management.
The WIT will be a 5-year USAID-funded program designed to promote water conservation in Jordan. Jordan is the fifth most water poor country on earth and urgent action is required to make better use of existing water resources due to economic, population, and climate pressures. The WIT will focus on introducing innovative water saving technologies for host communities, targeting both Jordanians and Syrians. Key program components will include facilitating access and establishing aqua/hydroponic production as well as facilitating access to finance and building institutional capacity to promote and support more efficient use of water resources.
GENERAL POSITION SUMMARY:
The Deputy Chief of Party (DCOP) is a senior leadership position for the WIT and will play an essential role in its successful implementation. Charged with the direct oversight and management of program implementation, s/he will directly supervise technical leads for water savings in agriculture and at the household and community level through the use of innovative technologies and behavior change communication that encourages the adoption of these technologies. In addition, his/her responsibilities will include overseeing the strengthening and expanding of financial services that provide access to water-saving technologies as well as efforts to build institutional capacity that facilitates the sustainability of water conservation. The DCOP will collaborate closely with the Chief of Party, the program steering committee, program partners and key stakeholders. With the COP, the DCOP will be responsible for creating a culture of learning and for providing leadership and strategic direction to team members and partners.
ESSENTIAL JOB FUNCTIONS:
● Supervise all WIT components including direct oversight of technical leads in water conservation technology, financial services and institutional strengthening. This includes day-to-day management of program implementation and administration, to include workplan development, regular reporting of results and data, market analysis and overall sector strategies;
● With the Chief of Party, closely monitor program progress against workplan targets and program budget;
● Manage relationships and budgets with sub-grantees and consortium partners that fall under his/her purview;
● Identify, build and manage collaborative partnerships with other key stakeholders including donors, local government, civil society and private sector actors;
● In close partnership with the COP, create a work atmosphere conducive to professional growth and development of excellent personnel at all levels;
● Implement, and ensure all staff are effectively using, the performance planning and management system, establishing performance expectations and regularly providing constructive feedback;
● Promote accountability by conducting staff annual performance reviews with direct supervisees, and ensuring that supervisory staff do the same;
● Represent the program implementation team as an active participant of the program steering committee.
As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve – we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
Accountability to Beneficiaries
Mercy Corps team members are expected to support all efforts towards accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
SUPERVISORY RESPONSIBILITY: Technical Component Leads
REPORTS DIRECTLY TO: Chief of Party
WORKS DIRECTLY WITH: Program Directors, Managers and Advisors, Partner Organizations, and Sub-grantees.
KNOWLEDGE AND EXPERIENCE:
• Master’s degree in international development, management or related field
• At least 8 years of experience in international relief and development, with at least 5 in a senior management position
• Demonstrated expertise in rural/community development, preferably with a focus on water conservation
• Experience managing USG funded programs and strong understanding of USAID rules and regulations and compliance issues
• Experience with community-based development in refugee contexts
• Effective personnel management, coordination, and decision-making skills, with proven ability to be accountable for all components of the program.
• Ability to work independently and take initiative, demonstrated attention to detail, ability to follow procedures, meet deadlines and work cooperatively with team members.
• Willingness to learn and collaborate with others
• Strong communication, interpersonal, and organizational skills
• Good computer skills including and proficiency with Microsoft Office
• Native Arabic Speaker, with fluency in written and spoken English
The conditions of the region demand someone who is flexible, security-savvy, and has the ability to understand and present programs with limited access to the target communities. The successful candidate will apply a strong combination of effective staff management and relationship-building abilities. S/he will demonstrate a strong understanding of cultural, political and religious considerations in the region. The successful candidate will demonstrate a strong commitment to teamwork and accountability, and make effective communication a priority in all situations.
LIVING /ENVIRONMENTAL CONDITIONS:
This position is based in Amman, Jordan which is an accompanied post. Jordan is middle income country with excellent education, medical, and other facilities in the capital Amman. Jordan is a very safe country with excellent communications, transportation, and housing infrastructure. Although neighboring countries continue to experience political unrest, Jordan has been a stable monarchy for over 30 years and the destination preference for many people from the Middle East to relax or gain access to available services. In recent months events unfolding in Syria and Iraq have increased local concerns over the continued stability of Jordan but to date there have been no incidents.
Mercy Corps Team members represent the agency both during and outside of work hours when deployed in a field posting or on a visit to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and Mercy Corps’ policies, procedures, and values at all times and in all in-country venues