Mozambique nationals: Emergency WASH Information Manager

United Nations Children's Fund (UNICEF)

Pemba, Mozambique 🇲🇿

Job no: 549489
Contract type: Consultancy
Duty Station: Pemba
Level: Consultancy
Location: Mozambique
Categories: WASH (Water, Sanitation and Hygiene)

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, Health

How can you make a difference?

Purpose and Objective:

Mozambique is a country prone to several risks of both man-made and natural disasters such as conflicts and tropical storms, as well as outbreaks of cholera and COVID-19.

The ongoing conflict in Cabo Delgado province has already displaced more than 700 people, mostly in the Cabo Delgado province it-self, but 60,000 IDP have also settled in the nearby Nampula province. the vast majority of the funding and the coordination effort for the response is occurring in Cabo Delgado province, while response and coordination is Nampula remains insufficient. UNICEF is currently responding through government authorities and NGOs.

Cholera outbreak regularly occurs in Mozambique, often affecting areas where population is already affected by other crisis. In 2019 following to Idai cyclone, a cholera outbreak occurred with 7000 cases. In 2020/21, a cholera outbreak occurred in Cabo Delgado and Nampula province with 4000 cases.

In January 2021, tropical Cyclone Eloise brought heavy rainfall and flooding to areas affected by Tropical Storm Chalane three weeks before and which were also devastated by Cyclone Idai less than two years ago. 350,000 people were affected, among which 50,000 newly displaced in existing Idai resettlement areas.

In 2022 Mozambique has been affected by large scale floods following ANA tropical storm. 50,000 people were affected all over 3 provinces, including destruction of household latrine, water points and water systems, particularly in Zambezia and Tete province.

The WASH cluster operates under the leadership of UNICEF (as Country WASH cluster Lead) with the provincial department of infrastructure as the lead government agency at the provincial level and the National Directorate of Water at the national level. WASH cluster meetings are being held regularly at national level to coordinate WASH humanitarian interventions among partners as well as assisting the government on overall sector humanitarian response coordination. The WASH cluster is also currently active at provincial level in Zambezia and Cabo Delgado. National WASH cluster is providing technical support for all provincial clusters. In addition, inter-cluster coordination meetings are also been organized at the provincial level to share information and ensure coordination across sectors. Besides its WASH cluster coordination lead role, UNICEF’s programmatic response includes all the above emergencies, with a large number of Project Cooperation Agreements, for which monitoring, and information management is critical to ensure appropriate implementation of UNICEF mandate to deliver humanitarian WASH.

UNICEF WASH Section is looking for a consultant for 3 months to support the WASH emergency information management in Mozambique. This position is  based in Pemba. In coordination with government authorities, and in line with national agreed strategies and prioritization, the consultant will provide leadership and facilitate for WASH information management between humanitarian actors at national and provincial level. Methodology will include the liaison with WASH partners (Government, NGOs) and other humanitarian coordination actors (including OCHA/HC-RC and other clusters’ IMO) for development and update of information management products related WASH sector response plans, needs assessments, gap analysis and monitoring updates. Similarly, for the UNICEF WASH programmatic response interventions, to provide IM support on the monitoring of WASH activities reported under Project Cooperation Agreements.

Methodology and Technical Approach:

Under the supervision of the Pemba Chief of Field Office and the Emergency WASH Manager, in close coordination with the provincial WASH cluster coordinator, and in line with national agreed strategies and prioritization, the Consultant will provide information management service for all national and provincial WASH clusters platform, as well as for UNICEF emergency WASH response program. He will S/He will work in close coordination with OCHA and the WASH cluster partners, particularly UNICEF WASH teams at provincial level.

Activities and Tasks:

Under the framework of the sector strategy and response plan as per defined by the WASH cluster, in coordination with other WASH stakeholders and sectors within UNICEF, and with a focus on the activities coordinated from Cabo Delgado, the Consultant will be responsible for the following activities:

  • Respond to the WASH cluster participants’ needs for information.
  • Adapt existing in-country IM approaches for collecting, analysing and reporting cluster/sub-cluster activities and resources, and identifying information gaps.
  • Establish and maintain information databases that consolidate, analyse and report/disseminate information critical to decision making.
  • Maintain monthly reporting from WASH cluster participants, including 5Ws (‘Who does What, Where, When and for Whom?’ databases).
  • Support the estimation of spatial and temporal gaps, overlaps and coverage of WASH cluster activities and projects.
  • Work with WASH cluster/sub-cluster participants to identify information gaps at national and sub-national levels and propose ways to bridge those gaps, especially with education /WASH in schools
  • Work with the OCHA IM Specialist to develop appropriate supportive strategies.
  • Support the WASH assessment process done on Kobo and other digital tools
  • Support filling of FTS matrix by WASH cluster partners, and upload and validation of HRP projects
  • Represent WASH cluster within OCHA / HCT IM related coordination platforms
  • Use GIS mapping for map production and geographic data management of WASH cluster and UNICEF program
  • Lead on the preparation of UNICEF SitRep inputs from WASH sector / cluster plans, targets and achievements, including update of HAC indicator database (HPM).
  • Be responsible for HNO and HRP database establishment and indicator tracking system
  • Regularly provide OCHA with update of WASH cluster stock
  • Contribute to the core WASH cluster functions
  • Work in synergy with other UNICEF IM to ensure adequate mapping and convergence of UNICEF program

Deliverables and Payments: 

Payments will be processed upon acceptance of the corresponding deliverable and against an invoice that will make reference to the contract reference and deliverable number. Payments will be approved by the respective section chief. There will be 3 identical monthly deliverables, based on the below example:

Deliverable #: Monthly report #

Delivery timeframe: End of month #                  


  • 1 page report with activities performed during the month
  • Minute of meeting of the WASH cluster meeting uploaded in WASH cluster website
  • Monthly 5W updated and verified
  • Monthly UNICEF HPM table updated
  • WASH site matrix and 3W matrix updated with data from cluster partners working in the target province
  • Reports of needs assessment implemented

Payment: 33.3% of contract value                      

Management and Supervision 

The WASH emergency IM will work under the direct line management of the Chief of Field Office, Pemba, and the technical management of the Emergency WASH manager. He/she will work in close interaction with the provincial WASH cluster coordinator, the UNICEF WASH team in Pemba and WASH cluster / UNICEF implementing partners as appropriate.

To qualify as an advocate for every child you will have…

Core competencies:

  • Strong understanding of logical framework approach and different types of indicators (baseline and output especially), basic understanding of the project cycle management (especially monitoring and evaluation steps) 
  • Good understanding of humanitarian approach, humanitarian reform, transformative agenda and roles of each humanitarian actor (Government, UNOCHA, Clusters, organizations)
  • Basic understanding of Clusters in emergencies to be able to engage with cluster participants; understand their cluster-specific IM needs and respond to those needs in a timely manner
  • Proactively build trust, establish, and maintain effective working relations, and share ideas through IM networks and promote synergies with other clusters with a respect for diversity
  • Diplomatic skills and able to establish excellent working relations with partners in order to collect information. Understanding of the data and information virtuous cycle
  • Facilitation and capacity-building skills
  • Ability to perform several tasks in a timely manner with a focus on quality
  • Communicate key messages effectively to different audiences: tailoring languages, tone, style, and format to match audiences; actively listens to perspectives of stakeholders and team members; interpreting messages and respond appropriately; speaking and writing clearly and efficient; and makes presentations in public with confidence
  • Strong interpersonal, team work, and self-management skills, as well as mature judgment
  • Ability to perform well under pressure

Technical competences

  • Understands key technical issues for the cluster sufficiently well enough to be able to: engage with cluster participants; understand their cluster-specific IM needs.
  • Excellent knowledge of MS Excel or MS Access (e.g. pivot tables and functions); proven technical expertise for managing data capture and storage, for analysing diverse datasets, and presenting information in understandable tables, charts, graphs and reports; knowledge of establishing and managing basic websites (e.g. UNOCHA’s Humanitarian Response platform); proven skills in using map-making packages, data visualision (e.g. Tableau), web design and software development are an asset.


  • Fluency in English (verbal and written) and in Portuguese (working proficiency).


  • University degree, preferably at an advanced level, in a subject area relevant to IM
  • Solid work experience relevant to this post may be considered as a replacement for formal qualifications.
  • Formal training in cluster IM an advantage


  • At least 5 years progressively responsible humanitarian work experience with UN and/or NGO, including IM relevant to the wash cluster
  • Extensive work experience outside the humanitarian sector which is relevant to this post may be considered as a replacement for humanitarian experience.

For every Child, you demonstrate…

UNICEF’s values of Care, Respect, Integrity, Trust, and Accountability (CRITA).

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.


Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.

Advertised: 23 Mar 2022 South Africa Standard Time
Deadline: 30 Mar 2022 South Africa Standard Time