Consultancy: WASH Knowledge Management

United Nations Children's Fund (UNICEF)
Home-Based / Remote
Position Type: 
Organization Type: 
International Organization
Experience Level: 
5-7 Years
Degree Required: 
Advanced Degree (Master's or JD)


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UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

Background and Rationale

UNICEF’s overall objective in Water, Sanitation and Hygiene (WASH) is to contribute to the realisation of children’s rights to survival, growth and development through support to programmes that increase equitable and sustainable use of safe drinking water, basic sanitation, and promote improved hygiene.

During UNICEF’s Strategic Plan 2018-2021, UNICEF seeks to further improve its global WASH programme through improved enhancing knowledge and information systems for programme results and organizational efficiency and effectiveness. As UNICEF strengthens its position as a knowledge leader and advocate for children, it will require continued investment in knowledge-sharing and information management. This includes building digital engagement and fundraising platforms and leveraging social media to catalyse millions of volunteers for the cause of children. The Enterprise Content Management project is in an intense phase of implementation in 2019, with the infrastructure being built for the digital workplace.

More recently, UNICEF has released its 15-year WASH Strategy, focused on meeting the Sustainable Development Goals (SDGs) with a focus on targets 6.1 and 6.2 (safely managed WASH) and 4a1 (WASH facilities in schools), although WASH underpins many of the SDGs[1]. Six programming approaches have been identified in the UNICEF WASH Strategy, which will be applied according to the local context, will be used to address five results areas (water, sanitation, hygiene, WASH in institutions and WASH in emergencies):

  1. Strengthen enabling environments
  2. Utilize evidence to promote child rights
  3. Leverage sustainable financial resources
  4. Build sustainable markets
  5. Empower communities
  6. Deliver services and supplies
  7. Underlying these is the use of evidence-based programming and monitoring.


The purpose of the consultancy is to support the global WASH knowledge management team to implement the WASH KM strategy – involving the development and strengthening of KM systems to ensure knowledge is targeted to its intended audiences.


The objectives of the consultancy are as follows:

  • Support the regionalization and country uptake of the global WASH KM strategy 2017-21.
  • Support the peer review process for UNICEF WASH knowledge products through reviewing and finding experts to review or support the knowledge product.
  • Support these knowledge products through the production process – layout in templates or arrange graphic designer, copy editing, translation and printing.
  • Lead the production of the monthly WASH Bulletin, capturing all new knowledge generated (or knowledge events) and track the use of the Bulletin and promote its uptake with staff.
  • Update the list of training courses offered to staff and contribute to the drafting and consultation of the capacity development plan.
  • Support the monthly or bi-monthly meetings of the global KM working group, and motivate members to provide their inputs and ensure coordination with other sub-groups.
  • Provide inputs to WASH Yammer groups (communities of practice).
  • Contribute to the enhancement of the WASH global SharePoint site, under the ECM project.
  • Contribute to the concept development for the knowledge domains, as part of the broader UNICEF digital workplace project.

Duty Station : The consultancy is home based


Start date: 1 March 2019                          
End date: 31 January 2020

Reporting: The consultant will report to the Senior Adviser (WASH) responsible for Knowledge Management in WASH Section, New York.

Key qualifications, technical background, and experience required:

  • Advanced degree (Masters or PhD) in science or social science.
  • A minimum of fifteen years of professional experience gained with Government, NGOs or international organisations working in the development sector, with at least 5 years in WASH and considerable time spent working in developing countries.
  • Demonstrated substantial knowledge management experience, which may include research, development of training and advocacy material, preparation of technical briefs, reports, journal articles, website and social media materials, organising and facilitating learning events, and managing networks and partnerships.
  • Experience in research and analysis of development programmes, reviewing and summarising both quantitative and qualitative information.
  • Excellent communication, presentation and writing skills, including a solid publications list (peer reviewed journals).
  • Experience in developing resources and materials from the perspective of programme design and implementation.
  • Experience in preparing and delivering webinars and managing communities of practice.
  • Highly proficient in use of English with the ability to write in a clear and practical manner.
  • Familiarity with UNICEF mission, mandate and WASH programme is desirable.

Please indicate your ability, availability and daily/monthly rate (in US$) to undertake the terms of reference above (including travel and daily subsistence allowance, if applicable). Applications submitted without a daily/monthly rate will not be considered.


With the exception of the US Citizens, G4 Visa and Green Card holders, should the selected candidate and his/her household members reside in the United States under a different visa, the consultant and his/her household members are required to change their visa status to G4, and the consultant’s household members (spouse) will require an Employment Authorization Card (EAD) to be able to work, even if he/she was authorized to work under the visa held prior to switching to G4.  

At the time the contract is awarded, the selected candidate must have in place current health insurance coverage.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process

For every Child, you demonstrate…

UNICEF’s core values of Commitment, Diversity and Integrity and core competencies in Communication, Working with People and Drive for Results. View our competency framework at : Here

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.