Lebanon nationals: Information Management Officer (WASH)
UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.
Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.
And we never give up.
For every child,
The Information Management Officer (IMO) will play a vital role in collecting, analysing, and sharing information which is important for the stakeholders to make informed, evidence based strategic decisions. Under the overall supervision of the Humanitarian Affairs Manager, P4 and under the technical direction and guidance of the Chief of WASH, the IMO will liaise and communicate with a range of UN and NGO partners and UNICEF staff. The IM Officer will be responsible in collecting, analyzing and presenting quality data/information to the sector members, government agencies and management in a way that is easily understood and useful for programming.
How can you make a difference?
• Support the line ministries in WASH sector data collection and management.
• Provide IM services to sector for key decision making. These services will include data collection, collation, analysis, dissemination processes relevant to the needs of the sector, including data collection and map production. This may require building additional and appropriate capacity through the training of staff members of the sector partners.
• Maintain and update contact directories of WASH partners, using the Inter Agency contacts list and other sources.
Data Gathering, Tools and Process:
• Support data collection on a project basis for the sector and on an output and activities level using Activity Info.
• Manage the WASH Assessment Platform (WAP) and related dashboards, tools and reporting. Lead and coordinate WAP related assessments with partners. WAP is an online integrated geographic information systems (GIS)-based assessment, monitoring, ‘Who Does What, Where’ (3W) and mapping tool.
• Manage the sector projects list.
• Identify secondary data and information resources that are useful for WASH analysis.
• Manage the online Activity Info database used for collecting WASH data in Lebanon. Ensure that partners have full understanding of how to report technically and also their reporting responsibilities.
• Support indicators-tracking by developing analysis products based on information reported.
• Indicators-tracking database and derivative products, such as maps.
• Needs and gap identification for the sector.
• Inventory of relevant common data sets, including population data disaggregated by cohort, age and gender.
Dissemination and Access to Information for Stakeholders:
• Develop regular WASH dashboards and data sheets that will show most recent validated information, in collaboration with UN, NGOs and government stakeholders.
• Ensure that relevant information is shared to field level through the WASH partners groups, attend field meetings to provide regular briefings on the data available and results.
• Regularly review effectiveness of methods to share information in an appropriate way (i.e. not all stakeholders have access to the same type of information systems) using internet, field facilitators, hard copies, verbal feedback at coordination meetings.
• Thematic, operational and planning mapping, needs, gaps per location.
• Produce up-to-date governorate level 3W maps including existing and planned water and wastewater assets and resources, completed and planned projects and activities of sector partners, and results of key sector related studies.
Inter-Agency Information Management:
• Work with UN and other Interagency IMs through the IM Working Group (IMWG) to establish and maintain the systems and processes needed for effective information sharing with partners related to inter-agency coordination. Actively participate in IMWG initiatives such as trainings and IM briefings at field level.
• Liaise with local and national authorities on data – particularly to assess and access existing information.
Training and capacity building of sector partners:
• Undertake capacity building - training and other support - of partners, government and humanitarian personnel. This will be required on an on-going basis.
To qualify as an advocate for every child you will have…
•Advanced university degree (Master’s degree) in geomatics (surveying), geographic information systems, information management/science/systems or related field.
•Two years of relevant professional work experience.
* A first University Degree in a relevant field combined with 2 additional years of professional experience may be accepted in lieu of an Advanced University Degree.
•Experience in capacity building in providing technical training to non-technical staff, and working/coordinating with a large number of partners.
•Experience working with UN and LCRP/Sector Coordination is considered an advantage.
•Fluency in English and Arabic is required. French is an advantage.
•MS Excel – strong knowledge of statistical, conditional, and text-based functions, pivot tables, integration with Access or other database applications (MySQL, Oracle);
•ESRI GIS software and ESRI products – strong experience in ArcGIS Desktop, ArcGIS Pro, ArcGIS Online, Survey 123 and Collector for ArcGIS, data management and analysis toolboxes;
•Basic knowledge with Python API for ArcGIS;
•Demonstrated knowledge of GIS theory and core methods including relational database design;
•Proven technical expertise for managing data capture and storage, for analyzing diverse datasets, and presenting information in understandable tables, charts, graphs and reports;
•Knowledge of establishing and managing basic websites (e.g. UNOCHA’s Humanitarian Response platform);
•Proven skills in using map-making packages, data visualizing (e.g. Tableau), web design and software development are an asset;
Expertise in below is an advantage
•Experienced in using survey analysis software: SPSS, ODK, KOBO, FULCRUM;
•Experienced in using Adobe Creative Suite, particularly Illustrator;
•Experience with automation of tasks, ability to create new workflows to increase efficiency, ability to respond to complex problems with innovative solutions using new information systems.
For every Child, you demonstrate…
UNICEF’s core values of Commitment, Diversity and Integrity and core competencies in Communication, Working with People and Drive for Results.
The competencies required for this post are….
View our competency framework at
UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.
UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.