Information Management Training Package for Global WASH Cluster

United Nations Children's Fund (UNICEF)
Home-Based / Remote
Position Type: 
Organization Type: 
International Organization
Experience Level: 
Mid-Level (5-7 Years)
Degree Required: 
Bachelor's (Or Equivalent)


Please note: this job post has expired! To the best of our knowledge, this job is no longer available and this page remains here for archival purposes only.


The Global WASH Cluster (GWC) has the primary mandate of strengthening system-wide preparedness and coordination of technical capacity so as to respond predictably to humanitarian emergencies and provide clear leadership and accountability in the main areas of humanitarian response. As priority, the GWC exists to support the achievement of the 6+1 core coordination functions at country level. This is described in the Cluster Coordination Reference Module 1: which supports the effective and predictable delivery of appropriate WASH services for those affected by an emergency. Within the GWC, the building of capacity for humanitarian response in emergencies is a priority. This priority is reflected in the GWC Strategic Plan (2016- 2020) where capacity building is a key strategic objective. UNICEF, Cluster Lead Agency (CLA) for the GWC, through the Global Cluster Coordination Unit (GCCU), is also establishing a capacity development strategy for coordination linking to the Humanitarian Learning Framework, Strategy and Implementation Plan.

The need  to develop WASH Cluster information management training packages was defined through a specific pathway identifying different levels of target groups (incoming, general and expert) has been underlined in the 2017-2020 GWC Learning and Training Strategy.

Material exists already to develop such trainings (former GWC IM Tool Kit) that can be found in newly develop Coordination Tool Kit, or that has been developed by other global clusters, OCHA and humanitarian partners.


  1. Develop a 5-days face-to-face Information Management Comprehensive Training Package for IMOs involved in National or Sub-National Humanitarian WASH Cluster Platforms (NHWCPs). This package should be developed for general to expert level IMOs.
  2. Develop an Information Management on-line induction for IMOs newly involved in National or Sub-National HWCP. This package should be developed for incoming to expert level IMO.

The consultant should explore the possibility to develop the training with the other UNICEF led Clusters.


  1. Inventory and review all existing training packages on IM in the humanitarian aid sector;
  2. Identify priority IM training sub-topics, interviewing GWC IMO FST members and and key informants at global, national and subnational levels;
  3. Develop a IM competency framework for incoming, general and expert levels IMOs, taking into consideration the duties and responsibilities that are expected from IMO operating at national and subnational wash cluster coordination platforms;
  4. Develop 5-days face-to-face Information Management Comprehensive Training Package.
    • the package should include (session PowerPoints, Facilitators package including session brief describing each slides and exercises, Participants package and training workbook). The training package should be developed following the Humanitarian Programme Cycle, take into consideration the GWC Minimum Requirements, and support the key decision-making process in the humanitarian WASH Sector.
    • The package will also need to adhere to all IM tools and templates of the GWC coordination tool-kit. Among others:
      • Wash Cluster basic IM framework and set up (diagnosis, contact management, comms and website)
      • Assessment - Basics of cluster assessments, secondary data reviews and developing core assessment Indicators.
      • Assessment - Data collection support for partners using mobile data collection/other tools (KoBo, etc..).
      • Assessment /HNO - Sectoral and inter-sectoral needs analysis, including severity scales and PIN methodologies.
      • HRP - Choosing SMART indicators, Support/develop costing methodologies, and developing response monitoring frameworks
      • Monitoring 4Ws- Develop 4Ws and indicator logframes, Collect, consolidate, and analyze.
      • Monitoring quality/Gap Analysis of: funding, geographical and programmatic gaps.
      • Visualization and infographics - towards evidence-based advocacy
      • Wash Infrastructure mapping / Water point mapping
      • Wash & Health Surveillance / EPI Data. Orientation on the
  5. Pilot the Information Management Comprehensive Training Package in at least one country / region in close coordination with the GWC Capacity Building Specialist;
  6. Refine the 5-days face-to-face Information Management Comprehensive Training Package based on the lessons learned from the pilot;
  7. Develop an Information Management on-line induction package to be inserted UNICEF Agora Training platform.

Key deliverables

  • Deliverable package 1: Report including tasks 1 to 3 and a training framework and agenda for the 5 days face-to-face training;
  • Deliverable package 2:  5-days face-to-face Information Management Comprehensive Training Package;
  • Deliverable package 3:  refined 5-days face-to-face Information Management Comprehensive Training Package after the pilot;
  • Deliverable package 4:  Information Management on-line induction package.

Remuneration and payment schedule

Consultancy services will be delivered based on key deliverables and paid in local currently upon successful completion of the assignment (as certified by UNICEF as a requesting organization). The actual costs of services will be paid by UNICEF as a contracting party. This is a home-based assignment with some potential travel expenses to Geneva.

The proposed payment schedule for this assignment is in four instalments upon submission of completed deliverables as per below. Based on the deliverables and satisfactory performance, payments will be certified by the supervisor.

Remuneration will be made deliverable-based: 

  1. 20% on completion of deliverables 1;
  2. 40% on completion of deliverables 2;
  3. 10% on completion of deliverables 3;
  4. 30% on completion of deliverables 4;


The overall time frame is 65 working days which can be broken down as follows:

  • 10 days for deliverables 1;
  • 30 days for deliverables 2 (including delivery of the pilot training);
  • 10 days for deliverables 3;
  • 15 days for deliverables 4;

Qualification and Expertise 

The successful entity is required to meet the following criteria:

  1. A bachelors degree and/or master degree and 5 years of experience in a relevant field – ie. Information management, Training materials development, training, or others.
  2. A minimum of five years of progressively responsible experience in information management, information systems, web management, data management, geographic information systems & mapping, data visualization, or other related area is required.
  3. Experience managing information for disaster response or complex emergencies is required. Experience providing information management related services within the UN Common System or other comparable international organization is desirable.
  4. Proven ability and experience in developing training packages and facilitating trainings including participatory training approaches;

Travel and Insurance

This is a home-based consultancy within some possibility of travel. When the consultant will be expected to travel, all travel expenses will be paid by UNICEF. The consultant will travel by the most direct and economical route in economy class with approved-by-UNICEF airlines. UNICEF will pay the daily subsistence allowance as per UN-approved rate. The consultant must be fit to travel, be in a possession of the valid BASF Security certificate, have a valid own travel/medical insurance and if required have obligatory inoculation(s) and an immunization/vaccination card. The dates for the travel will be determined in consultation with the supervisor.

To apply:

Interested candidates should submit the following document through the vacancy announcement. We are letting to the discretion of the consultant if he/she will require additional support to meet the objectives of this consultancy. Such additional support needs to be arranged/hired by the consultant at their own expenses.

  • Cover Letter describing previous experience in this area and how to ensure they will meet the require deadline describing key milestones.
  • A CV and Personal history form (downloadable from Alternatively, if a candidate profile in the UNICEF e-Recruitment System is fully completed (up-to-date as for working experiences including the names and contact details of supervisors of the posts), you may download it and submit it as part of application.
  • A financial offer, with a daily rate in USD. Applications submitted without a daily rate will not be considered.


Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.