Knowledge Management Specialist (WASH)

United Nations Children's Fund (UNICEF)
Islamabad, Pakistan
Position Type: 
Organization Type: 
International Organization
Experience Level: 
Mid-Level (5-7 Years)
Degree Required: 
Advanced Degree (Master's or JD)


Please note: this job post has expired! To the best of our knowledge, this job is no longer available and this page remains here for archival purposes only.

Under the guidance of the Chief WASH, the incumbent of this post will be responsible for the design, formulation, management, execution, monitoring and evaluation of a knowledge management and communications strategy, plan of action and programme activities in support of implementing an evidence based WASH country programme.

How can you make a difference?

You can make a difference by fulfilling the following key functions/accountabilities:

  • WASH programme knowledge management and communication programme strategy, plan and support implementation for advocacy and behavioural change
    • Design, manage, and facilitate the implementation of programme communication strategy, plan of action and activities for strategic communication and promotion for social and behavioural change of both duty bearers (service providers) and rights holders (communities) in support of the WASH country programme delivery.
    • In collaboration with UNICEF management and decision makers and planners of government, donor organizations, academia, NGOs and the private sector, the WASH Knowledge Management/ Communication for Development Specialist designs, manages and facilitates the implementation of knowledge management communication strategy and plans of action aiming at communities (rights holders) and duty bearers (service providers) through:a. behaviour development/change at individual/household levels/schools; b. social mobilization of civil society organizations; and c. increased community participation in development programmes for positive social change, d. advocacy for improved WASH policy, e. advocacy for improved resource allocation to the WASH sector
    • Make viable recommendations on operational strategies in the areas of knowledge management, participatory communication, social mobilization and behaviour change and on appropriate materials and media to reach target audiences.
  • WASH programme knowledge products and communication materials 
    • Organize the research, development, pre-testing, and production of culturally relevant evidence based WASH knowledge management products and communication materials.
    • In collaboration with partners, the WASH Knowledge Management/Communication for Development Specialist organizes and manages the formative research, development, pre-testing and production of culturally relevant evidence based WASH knowledge products and communication materials to ensure effective and efficient programme delivery, including facilitating behaviour change, where necessary.
    • Support the UNICEF global communications objectives and strategies through development of complementary country specific and local community materials.
    • Ensure the quality, consistency and appropriateness of evidence based WASH knowledge products and communication materials that are developed, produced, and disseminated to local communities, government officials, other partners and the press.
  • Capacity building support
    • Develops training materials and activities to build capacity for WASH knowledge management and participatory behaviour change communication for rights holders and duty bearers.
    • Develop training materials and activities to build capacity in knowledge management, participatory and behaviour change communication for personnel who are involved in the planning, implementation and evaluation of programme knowledge management and communication intervention, in support of programme sustainability.
  • Coordination and collaboration with government and partners
    • Provide effective coordination and technical support to government counterparts and other partners in the development and strategic use of communication for social development.
    • Develop partnership and coordinate with communities, government, civil society, private sector, academia and media as a means of developing, reviewing and promoting the evidence based knowledge management and communications strategy and plan Provide technical support as required.
    • Conduct knowledge exchange amount WASH sector partners to promote diffusion of good practice to WASH duty bearers.
    • Collaborate with government officials, community leaders, UN, private sector, academia, media and bilateral agencies and NGOs in the organization of activities, operational research, advocacy and exchange of information and ideas supportive of programme knowledge management and communication goals and strategies.
  • Monitoring and evaluation
    • Monitor and evaluate programme activities and prepare monitoring and evaluation reports. Exchange findings, experiences, lessons learned and new methods with partners.
    • Monitor and evaluate programme activities on the basis of applied WASH knowledge management communication research and frequent visits to project sites.
    • Provide technical support to establish systems for knowledge management to UNICEF and partners.
    • Analyze and evaluate data to ensure compliance and achievement of objectives and recommend corrective action, when necessary, to meet programme/project objectives. Prepare monitoring and evaluation reports in accordance with the established guidelines, methods and procedures. Provide technical advice to programme staff, government officials and other counterparts, and coordinate and manage the evaluative elements of country programme milestone meetings, such as mid-term reviews, strategy meetings, previews and reviews and annual reviews.
    • Disseminate knowledge management and communication research findings, ensure exchange and sharing of experience, lessons learned, best practices, and new methods to government officials, programme staff, and other UNICEF partners.
  • Budget planning and management of program funds
    • Participate in the budget planning and ensure the compliance and the optimal appropriation of allocated programme funds.
    • Participate in and contribute to the budget and programme review and planning. Establish programme work plans, allocation of resources, and monitor progress and compliance.
    • Monitor the overall allocation and disbursement of programme funds, making sure that funds are properly coordinated, monitored and liquidated.
    • Take appropriate actions to optimize use of programme funds. Improve programme efficiency, quality and delivery through a rigorous and transparent approach to programme planning, monitoring and evaluation.

Qualifications of Successful Candidate


  • An advanced university degree in social/ behavioral sciences, (Sociology, Anthropology, Psychology, Health Education, WASH), Knowledge Management, Communications, or a related degree.


  • A minimum of 5 years of progressively responsible professional work experience in the development, planning and management of social development programmes, including several years in developing countries, with practical experience in the adaptation and application of communication planning processes to specific programmes.
  • Relevant experience in related areas in a UN system agency or organization is an asset.

Language Requirements:

  • Fluency in English is required. Knowledge of an another official UN Language or a local language is an asset.